When people and communities are affected by bushfires, such as those causing recent devastation in Australia, people can often experience varying degrees of intrusive thoughts, feelings and behaviours which can be both frightening and confusing. These are all common reactions and you do not have to experience this alone, support is available.
This page provides information about services that you can access if you, or someone you know, wants to talk or requires other support.
If you, a family member or friend requires immediate support, please contact:
If it is an emergency, please call 000 or go to your nearest hospital's emergency department.
Face to face support
Counselling sessions are now available to all individuals, families and emergency service workers affected by the bushfires in Australia.
- Up to 10 psychological therapy sessions can be accessed
- No Mental Health Treatment plan is required
The sessions can support you through the immediate trauma and crisis, including:
- coping strategies
- advice on distress interventions
- social supports
- and family based psychological interventions
You can access telehealth mental health sessions if you live in a rural or remote area or if you are not able to access services. Telehealth means that you may have your sessions via video or phone. Video sessions are the same as a regular face-to-face appointment, except the health professional joins you in a virtual consultation room rather than a physical one.
To access the face to face or telehealth sessions, please make an appointment with your GP or contact your local Health Service Navigator on 1300 012 710.
Looking for a service?
Local Health Service Navigators can help you find and navigate you to services that are available in your town or city. This may include mental health and wellbeing services, and other community and social services that may support you.
To access your local Health Service Navigator, call 1300 012 710.
Online and phone support
One way to start the conversation about mental health and wellbeing is through the internet or via the phone.
We have highlighted a few of the available online supports below. A more comprehensive list can be found on the Life in Mind webpage Mental health support for bushfire affected communities.
On this page you'll find:
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