Menu Icon Search

Bushfire Support

Banner Image

Bushfire Support

When people and communities are affected by bushfires, such as those causing recent devastation in Australia, people can often experience varying degrees of intrusive thoughts, feelings and behaviours which can be both frightening and confusing. These are all common reactions and you do not have to experience this alone, support is available.

This page provides information about services that you can access if you, or someone you know, wants to talk or requires other support.

Download print friendly fact sheet

Immediate support

If you, a family member or friend requires immediate support, please contact:

13 HELP (13 43 57)

1300 22 4636

1800 551 800

1300 659 467

If it is an emergency, please call 000 or go to your nearest hospital's emergency department.

PHN 1904029 Icons Communication

Face to face support

Counselling sessions are now available to all individuals, families and emergency service workers affected by the bushfires in Australia.

  • Up to 10 psychological therapy sessions can be accessed
  • No Mental Health Treatment plan is required

The sessions can support you through the immediate trauma and crisis, including:

  • coping strategies
  • advice on distress interventions
  • social supports
  • counselling
  • and family based psychological interventions
PHN 1904029 Icons Service Systems


You can access telehealth mental health sessions if you live in a rural or remote area or if you are not able to access services. Telehealth means that you may have your sessions via video or phone. Video sessions are the same as a regular face-to-face appointment, except the health professional joins you in a virtual consultation room rather than a physical one.

To access the face to face or telehealth sessions, please make an appointment with your GP or contact your local Health Service Navigator on 1300 012 710.

Find your local medical practice

Looking for a service?

Local Health Service Navigators can help you find and navigate you to services that are available in your town or city. This may include mental health and wellbeing services, and other community and social services that may support you.

To access your local Health Service Navigator, call 1300 012 710.

Online and phone support

One way to start the conversation about mental health and wellbeing is through the internet or via the phone.

We have highlighted a few of the available online supports below. A more comprehensive list can be found on the Life in Mind webpage Mental health support for bushfire affected communities.

R U OK? has a space for meaningful connection to support anyone struggling with bushfires, wellbeing and day to day life

The Black Dog Institute focuses on empowering everyone to live the most mentally healthy life possible and also has information on suicide prevention

Head to Health provides more information, resources, and services about mental health

ReachOut is an online mental health organisation for young people and is also available for parents

Headspace has information for young people affected by national disasters click here

Beyond Blue has guidance around self-care after a natural disaster click here

On this page you'll find:

Quick links loading...