Menu Icon Search

Primary Care Liaison Officer - MDT

Full time

Location: Springfield or Toowoomba

We have an exciting opportunity for a Primary Care Liaison Officer - MDT to join our future focused and rewarding organisation. This role reports to the Director – Primary Care and is a key member of the Team.

Darling Downs and West Moreton PHN is a not for profit organisation that works at a regional level to achieve improved whole of system health care.

Our key objectives are to:

  • increase the efficiency and effectiveness of health services for patients—particularly those at risk of poor health outcomes, and
  • improve coordination of care to ensure patients receive the right care, in the right place, at the right time.

Our PHN achieves this by working with local health care stakeholders and community to:

  • fund programs and services based on local health needs;
  • support primary health care professionals, like GPs, general practice staff and allied health professionals, to improve the care they provide to their patients; and
  • support the development of a local sustainable health care workforce.

About the role:

Your role is to to contribute to the primary care activities across the Darling Downs and West Moreton Primary Health Network (PHN) region to facilitate specific programs/projects approved in our Activity Work Plans.

Key purpose of the role

Within a place-based approach you will be required to:

  • establish strong and effective partnerships with allocated general practices, allied health and pharmacy, specialists, service providers and other key stakeholders;
  • provide advice to general practitioners, allied health practitioners and other primary health care providers in building business, clinical capacity and team based care;
  • support the rollout, implementation and ongoing monitoring and evaluation of various primary care projects focused on enhancing multidisciplinary team care;
  • remain up to date with current trends and developments in primary health care and identify, develop and disseminate appropriate resources;
  • provide coaching and support for General Practice and Allied Health on business and quality improvement activities including accreditation, MBS Billing and data analytics to support business functions and patient care;
  • support the adoption, rollout and implementation of various data audit and extraction tools, and digital health strategies and platforms in the General Practice and Allied Health environment;
  • contribute to PHN workforce development activities;
  • attendance at and assistance in facilitation of education and networking events including chapter meetings and feedback forums;
  • identify areas of workforce shortage and provide support for attraction, retention and upskilling of local workforce to meet the needs of the community;
  • create opportunities for collaboration for community and allied health professionals with General Practitioners, HHS’s, Hospitals and other service providers;
  • monitor and report on engagement activities and outcomes, highlighting identified areas for improvement, emerging issues and implement evaluation plans as directed; and
  • understand the local health needs surrounding your allocated priority area and be aware of and promote all current and future projects relevant to this priority.
  • Collect and collate feedback from Primary Health to inform PHN activities and planning along with identifying identify local, region and community needs to inform the Health Needs Assessment.

Selection Criteria:

  • Exceptional communication skills and the ability to effectively present information to Health Professionals and other key stakeholders.
  • Demonstrated knowledge and experience of working within an agile environment, including flexibility and ability to prioritise according to the environment.
  • Ability to work collaboratively with a range of stakeholders.
  • Highly developed interpersonal and communication skills, including influencing, negotiation and consultation skills, with the ability to build both internal and external relationships.
  • Demonstrated ability to actively participate in a working environment that demonstrates the values of quality, professionalism, teamwork and performance.
  • Drivers License.

Benefits of working with us:

  • Great remuneration including salary packaging
  • Challenging and rewarding role
  • Friendly and supportive team environment
  • Generous leave entitlements including a monthly RDO and 5 weeks annual leave
  • Flexible work arrangements

All enquiries should be directed to Kate McLoughlin via email kate.mcloughlin@ddwmphn.com.au

To apply for this position, please do so via the SEEK link ensuring you include a Resume and Cover Letter that addresses your suitability against the selection criteria (max 2 pages).

For more information, contact Darling Downs And West Moreton Phn at kate.mcloughlin@ddwmphn.com.au.