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Advance Care Planning support for health professionals and patients

December 17, 2018

The Office of ACP, is a free statewide service, funded by the Queensland Department of Health. This service:

  • provides information and resources about ACP to the public and health professionals
  • reviews and uploads ACP documents to a person’s electronic Queensland Health hospital record (The Viewer) for easy access when required
  • shares health care wishes with doctors involved in a person’s care
  • connects individuals with ACP services in their local area.

ACP is an important process that supports individualised care by allowing the person’s wishes, values and preferences to be known by family, substitute decision-makers and clinicians involved in their care and increases the likelihood of person-centred care. ACP can provide peace of mind to individuals, improve end-of-life care and the bereavement experience of family.

To help clinician access to ACP documents, individuals and service providers can send a copy of completed Advance Health Directive (AHD), Enduring Power of Attorney (EPOA), Statement of Choices (SoC) and revocation documents to the Office of ACP. Documents received are reviewed, and if complete, are uploaded to the person’s Queensland Health electronic hospital record (The Viewer). Please note, only individuals themselves can upload their ACP documents to their My Health Record which they are welcome to do.

Uploaded documents can then be accessed by Queensland Health, Queensland Ambulance Service, and authorised General Practitioners in your PHN via the ACP Tracker in The Viewer. GPs can sign up for access here.

To view a video about the ACP Tracker app, and learn how this digital system can support general practices and other health care providers in delivering quality end-of-life care, click here

For resources, support and education, or to subscribe to our quarterly newsletter you can contact the Office of ACP Monday to Friday 8am-4.30pm on 1300 007 227 or

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