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New Charter of Aged Care Rights

June 03, 2019

From the 1st of July 2019, the Australian Government is introducing a new and simpler Charter of Aged Care Rights. This will replace the current charters of aged care rights and responsibilities. The Charter will make it easier for older people receiving aged care services, their families and carers to understand what they can expect from an aged care service provider, regardless of whether they are in residential care or receiving care in the home. 

The Charter places the consumer at the centre of care by giving them choice and recognising their right to be treated with respect. It acknowledges that identity, culture and diversity are to be valued and supported. 

Consumer responsibilities have also been revised. These changes will support aged care service providers in delivering care to consumers and provide protection for the aged care workforce. 

Commencing 1 July, providers will be required to assist consumers to understand the new Charter and invite them to sign it. This provides an important opportunity for providers and consumers to enter into a partnership.

To read the Charter, click here.

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