Multicultural and Refugee Health
Our region is made up of many multicultural communities with more than 10,000 migrants and refugees. A variety of multicultural backgrounds often present complex health needs and social barriers.
We work with culturally informed health services to support our growing multicultural communities and ensure they are receiving the appropriate health care they need.
Services We Fund
To improve access to primary health care for our multicultural communities we fund the services below:
Refugee Nurse Outreach Program
This program provides support and care coordination services to newly arrived refugees in our region by:
- coordinating access for patients to GP and allied health services
- supporting general practice to conduct Refugee Health Assessments
- improving health literacy
- reducing barriers to ongoing health care management
- facilitating the appropriate transfer of medical information across health services
- encouraging allied health practices to use the Translating and Interpreting Service.
Our funded providers are:
Interpreting for allied health professionals program
This program provides translation services for allied health professionals treating patients from refugee and multicultural backgrounds across our region. The interpreting services are delivered by a nationally accredited interpreting service provider.
The program provides:
- access to private allied health services by non-English speaking clients;
- interpreter services at nil cost to allied health professionals working in private practice to communicate with non-English speaking clients/refugee clients;
- immediate phone interpreting; and
- pre-booked phone interpreting.
On-site interpreting is not funded by this program. Allied Health providers need to express their interest to be considered for this program.
Helpful Links and Resources
We've compiled a list of helpful links and resources for you to access.
For Health Professionals
Refugee Ready Practice online learning
This learning module will increase the knowledge and confidence of general practice staff caring for refugee patients. Topics include understanding our local refugee population, immunisation and using interpreters to improve the patient experience.
Refugee Health Network Queensland
Refugee Health Network Queensland provides a comprehensive range of clinical and administration resources, including translated resources, information on refugee health services, and links to upcoming education.
Australian Refugee Health Practice Guide
The Australian Refugee Health Practice Guide supports health professionals and primary care providers to deliver evidence-informed health care to people from refugee backgrounds.
On this page you'll find:
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