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An update from West Moreton Health

September 22, 2020

The nurse navigator service Ipswich Hospital

Nurse Navigation clinics are the newest team to go-live on Smart Referrals. It is important for everyone referring into the service that they note the new priority fax number. Please review this list and update your address book as soon as possible.

IMPORTANT: One patient referral per fax; any grouped referrals will be returned.

Priority Fax number - 3413 7277

Read more about nurse navigators here

General medical specialist hot clinics

West Moreton Health has introduced general medical specialist hot clinics to reduce acute patient demand at the Ipswich Hospital Emergency Department. Patients who meet the criteria for general medical specialist appointments are haemodynamically stable patients who have been seen in the GP clinic and could be managed out of hospital with urgent medical specialist review. They must also meet the current clinical prioritisation criteria.
GPs and emergency medicine physicians can directly refer suitable patients to the medical contact registrar by phoning 3413 7813 at any time of day or night, seven days a week.

After discussion with the contact registrar, a referral to the clinic can be faxed to 3413 7277, if required.
The clinic is located in the Level 6 Tower Block (alongside the existing general medical clinics).

Perinatal and infant mental health day program

The next Together in Mind perinatal and infant mental health day program will begin on Tuesday 27 October and will run for six weeks. The group program is for mums with a mental health condition, and a baby under 12 months of age who is not yet crawling.

The program is run jointly by West Moreton Health’s Acute Care Team, Child & Youth Mental Health Service, and Child Health. The program will be held at the Goodna Community Health Centre.

Click for a referral form and more information for participants and referrers.

Julian's Key

The Julian's Key health passport aims to bridge the communication gap between health professionals and non-verbal clients. Developed by West Moreton Health and trialed in Ipswich and Logan hospitals last year, it allows people with a disability to communicate their specific disability support and healthcare needs.

It provides health staff with information such as a person’s likes and dislikes, how they communicate, their preferred sitting position, and how to know when they are in pain. The information is a living document that remains in the control of the owner, and not the health provider. It is available as an app via the Apple store, Google Play or as an editable PDF. For more details, email - Julian' or visit the Queensland Health website.

Consultation Liaison Psychiatry Service

West Moreton Health’s Consultation Liaison Psychiatry Service provides a referral pathway for patients with a primary medical diagnosis who also need Clinical Liaison Psychiatry support who are admitted to, or living within the catchment of, West Moreton’s rural hospitals.

The service provides bedside consultations within the rural hospitals at Esk, Gatton, Laidley and Boonah for inpatients and hospital clinic-based consultations for outpatients.

To refer a patient, phone 3413 7543 or fax 3413 7940 (Attn: The Consultation Liaison Psychiatry Service). Please complete the referral form.

Consultations can also be provided in nursing homes for patients who are 65 years and over who need Older Persons Mental Health services at Fassifern Aged Care Service Boonah (ph 5469 2800), Alkira Aged Care facility Toogoolawah (ph 1800 838 929), or Cabanda Care Rosewood (ph 5464 2392). Please complete the OPMHS referral document.

Referral flow chart for young people with mental health concerns

The Child and Youth Mental Health Service (CYMHS) has developed a referral pathways resource for GPs. It assists GPs with decision-making regarding which service is the most appropriate for children and young people with mental health concerns. By ensuring children and young people are referred to the correct service it aims to improve health outcomes and reduce waiting times and referral confusion.

The pathway decision tree is an easy to follow flow chart which will give clarity around referral options. It also provides the GP with some other referral options if CYMHS is not the appropriate referral pathway. GPs who have gone through the pathway and are still unsure can discuss the referral with the intake officer at CYMHS.