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COVID-19 Digital Health Update April 2020

April 21, 2020

EFFECTIVE TELEPHONE AND VIDEO CONSULTATIONS

The Australian Government’s response to the COVID-19 pandemic has placed increased importance on primary health care providers utilising telehealth.

GPs and health care providers in our region are eligible to use healthdirect Australia Video Call platform for free to deliver care via video consultations. To sign up please contact practicesupport@ddwmphn.com.au to get connected.

Recent resources on telehealth from RACGP below:

Guide to providing telephone and video consultations in general practice

Telephone and video consultations in general practice: flowcharts

ELECTRONIC PRESCRIBING EXPECTED MAY 2020

The Australian Government Department of Health and Australian Digital Health Agency (ADHA) are fast-tracking the implementation of an electronic prescription service, which is expected to be rolled out in May 2020. Electronic prescriptions are an alternative to paper prescriptions and allow people more convenient access to their medicines.

The early rollout aims to reduce the risk of COVID-19 infections being spread in general practice waiting rooms and community pharmacies. The fast-tracked solution is a unique QR barcode known as a ‘token’ sent to a patient via an app, SMS or email.

Legislative changes were introduced in November 2019 to make electronic prescriptions a legal alternative to paper. For further information visit the Australian Digital Health Agency website and the Department of Health website.

PRACTICE INCENTIVE PAYMENTS (PIP) – GENERAL PRACTICE SUPPORT

Several temporary measures under the Practice Incentives Program (PIP) and Workforce Incentive Program (WIP) have been implemented by the Australian Government Department of Health and Services Australia to support practices during the COVID-19 pandemic. Learn more

Remember The current ePIP quarter will finish on 30 April 2020.

For information on how many Shared Health Summaries your practice needs to upload or to opt-out of your ePIP for this quarter, please contact Services Australia on 1800 222 032, e: pip@humanservices.gov.au.

MY HEALTH RECORD IN PRIVATE SPECIALIST PRACTICE

Specialist practices are being encouraged to sign up for My Health Record. My Health Record enables access clinical documents reducing the time it takes to gather information, avoids duplication of diagnostic tests and works to improve clinical decisions. For further information click here.

If your specialist practice is interested in connecting to My Health Record, please contact the PHN Digital Lead, Renata Danisevska - renata@ddwmphn.com.au

GP SMART REFERRALS IN DARLING DOWNS – STILL ‘BUSINESS AS USUAL’

Darling Downs and West Moreton PHN has partnered with Darling Downs Health to implement Smart Referrals in the Darling Downs Health region. The first implementation of Smart Referrals to general practices is planned for mid-June 2020. Smart Referrals will then be progressively rolled out across the region.

GP Smart Referrals are digital referrals integrated with GP practice management software (currently Best Practice and Medical Director) to enable faster, streamlined management of referrals to Queensland Public Hospitals. Smart Referrals simplifies access to Specialist Outpatient Services, leading to better and efficient health outcomes for patients. They also provide GPs with a new way to track their patient’s specialist outpatient care.

Your practice can get involved in the rollout of the Smart Referrals by completing and returning the forms below:

Please contact the Darling Downs Health project team for more information:

Alana Hughes – Project Support Officer p: 0429 090 543 e: alana.hughes@health.qld.gov.au;

Tess Wootton – Clinical Redesign & Innovation Manager p: 0428 443 838, e: tess.wootton@health.qld.gov.au

UPCOMING WEBINARS

21 April 2020 6.30PM - 8:00PM AEST - Digital health tools for COVID-19 and beyond – improving care coordination

28 April 2020 6.30PM - 8:00PM AEST - Electronic Prescribing – update for Dispensers

29 April 2020 6.30PM - 8:00PM AEST - Electronic Prescribing – update for Prescribers



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affecting Health Care practitioners in the Darling Downs and West Moreton Regions: