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Digital Health February Update 2020

February 24, 2020

Safer Internet Day 2020 – Together for a better internet

Safer Internet Day was a good opportunity to consider how to better manage our digital footprint. On 11 February the Australian Digital Health Agency supported the work of Australia’s eSafety Commissioner by spreading online safety messages and promoting the positive use of digital technology. These messages are still available, so please share with your networks.

Click here to read full article.

Specialist practices – Benefits of utilising digital health tools

There are numerous benefits when your practice is connected to digital health tools like My Health Record. Paperless communication and record keeping makes it easier to access summary health information, recent healthcare visits, health provider generated documents such as hospital discharge summaries and pathology reports, medications, and personally entered information such as allergies and advance care documents.

If your specialist practice is interested in connecting to My Health Record or secure messaging, please contact Renata Danisevska.

For further information about benefits please click here.

NASH certificate expiry dates

Remember to keep an eye on your NASH PKI certificate expiry dates. Your NASH PKI certificate has to be renewed every two years. You can check the expiry date on the HI Service certificate tab in Health Professionals Online Services (HPOS).

Before your certificate expires, you need to request a new NASH PKI so you can continue using My Health Record and in some instances secure messaging.

For further information visit Service Australia online.

Sullivan Nicolaides now uploading pathology reports to My Health Record

GP practices and medical specialists who use e-ordering diagnostic tests from Sullivan Nicolaides Pathology can now see the reports uploaded to their patients’ My Health Record on a regular basis.
For more information about enabling uploading of pathology results to the My Health Record system please contact your Medical Liaison Manager on 1300 767 284, or email:

Telehealth – healthdirect video calling

Please contact our PHN if you would like to start incorporating telehealth into your practice.
The healthdirect video calling platform is free to use.

Here is some further information about health direct video call platform:

Recent media releases:

New program to ensure nurses and midwives are at the forefront of digital health