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Digital Health Update August 2020

August 31, 2020

Are you using more telehealth because of COVID-19?

New guide released on using online conferencing technologies securely. The guide assists GPs and other healthcare providers select an appropriate online conferencing tool. The guide outlines features of secure technologies and tips for conducting private consultations. You can get it here.

Telehealth - Telephone and video consultations

Healthdirect Australia has been funded by the Australian Government Department of Health to provide its video consultation service to all GPs for free, in support of the MBS items for COVID-19 available until 30 September 2020. GPs and other health care providers in our region can sign up and access the free Healthdirect Australia video call platform.
Contact if you would like to know more and get connected.

Telehealth resources:

Guide to providing telephone and video consultations in general practice

Telephone and video consultations in general practice: flowcharts

Did you know Queensland Government has passed the legislation to enable electronic prescriptions?

Prescribers in a primary care setting can now generate an electronic prescription using software such as ERX or Medisecure, and the pharmacist can retrieve and dispense the electronic prescription.

This was enabled with certification of approved requirements for electronic prescriptions on 10 July 2020 by the Queensland Government. It outlines the approved electronic means by which an electronic prescription may be sent by a prescriber and received by a dispenser under the Health (drugs and poisons) regulation 1996. Initially, prescribers in hospital settings (both public and private) will not have this capability until their respective prescribing software and supporting systems are conformant.

All software involved must have a conformance id on the Australian Digital Health Agency’s electronic prescriptions register of conformance.

Please contact your software vendor to discuss your software capability.

Electronic prescriptions – resources

There are a number of electronic prescriptions resources, covering readiness requirements and workflow aspects, that are available:

Royal Australian College of General Practitioners
Australian College of Rural and Remote Medicine

Australian Digital Health Agency – Learning modules

Free eLearning courses are available at The courses have been accredited by the Australian Pharmacy Council, Royal Australian College of General Practitioners, and Australian College of Rural and Remote Medicine. Practitioners completing the courses can claim professional development credits/points (CPD/PDP) upon successful completion of each module.

Invitation to participate in high quality CPD education with chime - GP research study

Receive free, accredited education delivered online by some of Australia’s best GP educators - Click here