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Digital Health Update June 2020

June 23, 2020

Changes to health professionals online services (HPOS)

Services Australia implemented changes to HPOS on Saturday 13 June 2020 which have a minor impact to the HPOS navigation pathway. The change combines the two existing tiles for Healthcare Identifiers and My Health Record Services into a new tile in ‘My Programs’ called ‘Healthcare Identifiers and My Health Record’. Services Australia and the Agency will progressively update associated websites between 22 June and 30 June.

Slides illustrating the new HPOS layout can be found here.

Expression of Interest: Calling for nurses – get savvy with digital health - APNA digital health community of practice

The Australian Primary Health Care Nurses Association (APNA) has something in store for nurses who want to know more about digital health. You're invited to join the new online Digital Health Community of Practice. This will let you network with other primary health care nurses and learn tips about using digital health in your practice. Support will be provided by a nurse moderator who can answer questions. Register your interest now by emailing

Telehealth - Telephone and video consultations

Healthdirect Australia has been funded by the Australian Government Department of Health to provide its video consultation service to all GPs for free, in support of the MBS items for COVID-19 for GPs until 30 September 2020. GPs and other health care providers in our region can sign up and access for free healthdirect Australia Video Call platform. The telehealth platform allows you to deliver care to your patients via video consultation.

Contact if you would like to know more and get connected.

Telehealth resources:

Guide to providing telephone and video consultations in general practice

Telephone and video consultations in general practice: flowcharts

My Health Record Implementation in private specialist practice

Specialist practices can benefit from being connected to the My Health Record system. My Health Record helps practices access many clinical documents, which saves time chasing them. If your specialist practice is interested in connecting to My Health Record, please contact Renata Danisevska.

For further information about benefits please click here.

The new digital health security awareness elearning course

This training module is intended for anyone working with Digital Health and provides an introduction to cyber security concepts for the healthcare sector.

Stay smart online

The Strategies to Mitigate Cyber Security Incidents is a prioritised list of mitigation strategies to assist organisations in protecting their systems against a range of adversaries. The mitigation strategies can be customised based on each organisation’s risk profile and the challenges they are most concerned about. Implementing the Australian Cyber Security Centre Essential Eight provides baseline protection.

Media Release: Immunisation status among the top 5 healthcare documents Australians want to access to

At the end of April 2020, there were 22.75 million My Health Records and nearly 70% of records had information in them. Around 10 million records had immunisation information that is critical to keeping Australians safe against preventable infections. Read more here.

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affecting Health Care practitioners in the Darling Downs and West Moreton Regions: