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Digital Health Update May 2020

May 27, 2020


Australia’s first electronic prescription was recently prescribed and dispensed by a doctor and pharmacist in Victoria. Electronic prescriptions provide an option for prescribers, dispensers and their patients to have a digital prescription as an alternative to a paper prescription. It is not mandatory, and patients and prescribers will be able to choose an electronic or a paper version of their prescription. Electronic prescriptions will remain as a longer-term solution for prescriptions, you can get ready now by following the below checklist.

Electronic prescriptions readiness checklist

  • Ensure your organisation has a Health care Provider Identifier-Organisation (HPI-O) and is connected to the Health care Identifiers Service (HI Service). This is a core requirement for electronic prescribing more information is available here.
  • Ensure your organisation is connected to a Prescription Exchange Service such as eRx Exchange and MediSecure.
  • Update your patients’ and their carer’s contact details on file (mobile and email).
  • Subscribe to your software provider newsletter and correspondence.
  • Stay up to date with communication from clinical peak organisations.
  • Keep your staff informed about electronic prescribing and how they may respond to patient’s questions.
  • Stay up to date with relevant State and Territory legislative amendments.
  • Check the Australian Digital health Agency Website for electronic prescribing information and updates.


Commencing 15 May 2020 an amendment has been made to the Health (Drugs and Poisons) Regulation 1996 (HDPR) to support the Commonwealth Government’s National Health (COVID-19 Supply of Pharmaceutical Benefits) Special Arrangement 2020, the amendment:

  • enables a prescriber to send a digital image of a prescription to a dispenser;
  • gives a temporary exemption from the requirement to send paper copies of some prescriptions to dispensers; and
  • recognises digital images of prescriptions sent and dispensed under the special arrangement since 26 March 2020 as complying with the HDPR.

Fact sheets for pharmacists and prescribers can be found here - Pharmacists | Prescribers

The amendment will soon be available on the Queensland Legislation website


GPs and health care providers in our region can sign up and access the healthdirect Australia Video Call platform for free. The telehealth platform allows you to deliver care to your patients via video consultation.
Contact if you would like to get connected.

Telehealth resources

Providing telephone and video consultations in general practice

Telephone and video consultations in general practice: flowcharts


My Health Record is designed to provide specialists with better access to health care information to support health care providers in caring for their patients. Having access to a secure online summary of a patient’s health information, including pathology reports, prescribed medications and other patient health information, can save time and potentially reduce unnecessary duplication of diagnostic services. If your specialist practice is interested in connecting to My Health Record, please contact Renata Danisevska -
Click here to learn more about the benefits.


The GP Smart Referrals (GPSR) project in West Moreton has now resumed, with the first GP training session and activation being completed this week. For further information click here or call West Moreton Health 07 3413 7402 or 07 3413 7312 alternatively email your enquiries to


The sessions will cover an overview of the roadmap for electronic prescriptions including core features and benefits and how it may be used in routine practice. There will also be an opportunity for a Q&A.

Wednesday 27 May, 6:30pm - 8:00pm | Electronic prescribing – Update for prescribers

RACGP webinar on demand – Initiative to support medicines safety

New digital initiatives are being introduced in Australia to support medicine safety. Real-time prescription monitoring, electronic prescribing, active ingredient prescribing, and features of My Health Record will help reduce the considerable burden of medicine-related problems and harms. This webinar explains these initiatives and describe their benefits and is available until Friday 5 June 2020 Register here.

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affecting Health Care practitioners in the Darling Downs and West Moreton Regions: