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Expression of Interest - GoShare Plus COVID-19 Pilot

April 03, 2020


Darling Downs and West Moreton PHN is partnering with Healthily to enable GPs to effectively communicate and share resources with patients they identify as being at-risk of COVID-19 using the GoShare Plus platform.

GoShare Plus is a customisable content distribution platform which enables the efficient and measurable sharing of health resources tailored to patients’ information needs through text message (SMS) or email. These messages can include “how to videos” on topics such as telehealth consultations.

The platform aims to empower people to play a more active role in their healthcare. Learn more about GoShare.

GoShare Plus is an integration with PenCS CAT4 software enabling the sending of preventative or population campaigns or communications to lists of targeted patients. See attached flyer.

The platform enables you to identify high risk patients using a CAT4 recipe, and communicate with these patients using engaging, up to date, patient centered communications directly to their mobile phone or email.

Three interactive patient information packages have been developed:

These COVID-19 patient information packages are also available in 10 different languages.

Your opportunity:

We are seeking twenty general practices who are interested in participating in the PHN’s GoShare Plus COVID-19 Pilot which will give you access to the GoShare Plus platform at no cost.

If accepted into the Pilot, GoShare will be enabled to link in with your PenCS CAT4 software and you will be provided with the ‘CAT4 COVID-19 at-risk patient filters’ developed by the PHN to allow GoShare Plus to SMS your at-risk patients.

The PHN will provide 1175 free SMS credits (587 SMS messages) to your practice to get you started (each SMS can cost up to 2 credits each).

Healthily will be contacting nominated practices over the next 3-4 days and walk you through how to send the communication.

The process of demonstrating and supporting you how to send the bundle should take 5- 10 minutes.

Your commitment:

To provide patient/staff feedback on the usability of the platform and the perceived impact of the campaign. This will be via telephone call or completion of a brief online survey (No longer than 5 minutes).

If you would like to participate please download and fill out the GoShare Plus EOI form.