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RACGP accredited training for GPs and Practice Managers:

March 09, 2021

These free courses are run by healthdirect RACGP Education Activity Representatives:


Essential Video Call training – 1 hour

2 CPD points for RACGP or 1 hour ACCRM credit

This module is for GPs new to Video Call and covers the basic functionality of the platform.

The course will also suit Practice Managers who may be implementing telehealth into their practice workflows:

  • How to sign in and see your patient
  • How to invite your patient to a Video Call appointment
  • Basic call functions and tools

Register here for essential training


Advanced Video Call training – 1 hour

2 CPD points for RACGP or 1 hour ACCRM credit

This module covers more advanced use of the platform.

The course will also suit Practice Managers and anyone interested in how Video Call can reshape the provision of services to patients or clients, for example through:

  • Multi party calls (e.g. for case conferencing)
  • Bringing in an interpreter to a call
  • Transferring callers between clinics
  • Use of Video Call tools to enhance the in-call experience for doctors and patients

Register here for advanced training


Telehealth Mastery Training

Telehealth Mastery is a comprehensive telehealth course designed to help GPs upskill and develop a sustainable telehealth business.

It is a Category 1 course worth 40 CPD points with RACGP and 6 PDPs with ACRRM. The course is offered as a self-paced learning activity.

This course is run by Phenix Health, in partnership with healthdirect Video Call.

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affecting Health Care practitioners in the Darling Downs and West Moreton Regions: