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Changes to Medicare Online and ECLIPSE, PBS Online and aged care web services

February 14, 2022

From 13 March 2022, users of Medicare Online (including AIR and DVA), ECLIPSE, PBS Online and aged care will need to upgrade their software to web services compatible products.

Services Australia is also strengthening their authentication process by replacing Medicare PKI site certificates with Provider Digital Access (PRODA) for organisations. These changes will make the future of these digital channels easier to maintain and more secure. Hosted by Darling Downs and West Moreton PHN and Services Australia, this webinar provides an overview of the changes and the steps healthcare providers need to take to maintain business continuity.

We are pleased to offer webinars to interested healthcare providers as an opportunity to address your questions about these changes:

Medicare Online and ECLIPSE, PBS Online and Aged Care Web Services

Thursday, 17 February 2022

1:00pm - 2:00pm (QLD time)

Register for the webinar

If you were not able to attend last week’s webinar, the recording has been made available below.

For more information

Services Australia has recently updated their Web Services eKit. This contains factsheets with important information about what you need to do to prepare for web services and PRODA. You can download the eKit on their website. Go to and select ‘How to prepare for web services’.

If you require any assistance from Services Australia, please contact their Support Team on 1800 700 199, or send an email to