Menu Icon Search

Primary Mental Health Care

Banner Image

Primary Mental Health Care

Our PHN is committed to ensuring that people living in our region have access to primary mental health care services that are best matched to their individual needs.

Our PHN does not deliver mental health services – for community members, their regular GP should always be their first point of call.

Services We Fund

Services funded by our PHN are delivered within a person-centred stepped care approach. Stepped care offers a flexible hierarchy of interventions, from the least (low intensity services for people at risk of or experiencing mild mental health conditions) to the most intensive (high intensity services for people with severe and persistent mental health conditions), matched to an individual's need.

Stepped care ensures that people can access the most appropriate service at any given time and move through the continuum of care as their needs change.

Click on the button below to find our funded service providers, eligibility and referral pathways:

View our Services Map

Inland Rail Mental Health Support

Our PHN is working with The Australian Rail Track Corporation (ARTC) to provide mental health support services to landowners and communities impacted by the Inland Rail Project.

Lives Lived Well and Richmond Fellowship Queensland are being funded to deliver Beyond Blue's NewAccess Program. Lifeline Darling Downs and South West are being funded to deliver community-led initiatives and events.

Making a Difference

Learn more about how one of our Low Intensity Mental Health programs is making a difference.

PHN 1904029 Icons Video

Helpful Links and Resources

We've compiled a list of helpful links and resources for you to access.

For Health Professionals

For Community

Clinical Governance Information

Department of Health

Find information about available mental health programs.

Queensland Mental Health Commission

The Queensland Mental Health Commission works to reform mental health and alcohol and other drugs systems in Queensland.


The RACGP General Practice Mental Health Standards Collaboration (GPMHSC) supports GPs to deliver quality primary mental health care.

Mental Health in Multicultural Australia

Find advice and support on mental health and suicide prevention for people from culturally and linguistically diverse backgrounds.

National Disability Insurance Scheme (NDIS)

Find mental health resources in relation to the NDIS.

Alcohol and Drug Clinical Advisory Service (ADCAS)

ADCAS is a free telephone support service for health professionals who provide clinical advice for the management of patients with alcohol and other drug concerns.


Head2Health provides mental health information and digital resources for individuals seeking help for themselves, friends or family.

BlackDog Institute

myCompass 2.0 is a free online self-help program for people with mild to moderate depression, anxiety and stress. Also helps people to build good mental health.

Alcohol Drug Information Service (ADIS)

ADIS is a free, confidential and anonymous information, counselling, advise and referral service that is available 24/7.


Lifeline providers a 24-hour crisis support and suicide prevention service which includes toolkits, information sheets and a service finder.

Kids Helpline

Kids Helpline is a free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

Suicide Call Back Service

The Suicide Call Back Service is available 24/7 days a week crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide.


headspace provides young people aged 12 to 25 and their families support to communicate with a qualified mental health professional.

Mensline Australia

Mensline Australia is A free 24/7 help, support, referral and counselling service for men via telephone, online and video.


beyondblue provides information and a support service to help everyone achieve their best possible mental health, whatever their age and wherever they live.

Poison Information Centre

The Poison Information Centre provides prompt and up-to-date advice to assist in the management of poisonings.

Open Arms

Free and confidential counselling, group treatment programs, suicide prevention training and peer network to support the mental health and wellbeing of current and ex-serving ADF personnel and their families.

PHN Safety and Quality In Mental Health

Editions of the Mental Health Stepped Care Clinical Governance, Safety and Quality Newsletters:

Issue 1 - What We Heard

Issue 2 - Consumer feedback

Issue 3 - Informed consent

Issue 4 - Health Workforce

Issue 5 - Aboriginal and Torres Strait Islanders

Issue 6 - Demonstrating Evidence

Issue 7 - Risk Management

Issue 8 - Simplifying the application of multiple safety and quality standards

Issue 9 - Considerations for the supervision of students

Issue 10 - Measuring and Demonstrating Evidence of Outcomes

Fact SheetsSeptember 2019 - National safety and quality standards for digital mental health series

Fact SheetsSeptember 2019 - National safety and quality standards for digital mental health series

Safety & Quality in Mental Health - Self-Assessment Template

Mental Health Stepped Care - Service / Clinical Governance Framework

Get Support

For more information, please contact:

Jan Nunan
Lead - Strategy & Commissioning
07 3202 4433

PHN 1803033 Website Redesign Get support
On this page you'll find:

Quick links loading...