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Stanthorpe Goondiwindi Warwick Boonah Millmerran Ipswich Gatton Toowoomba Oakey Esk Crows Nest Dalby Tara Chinchilla Miles Kingaroy SOUTHERNDOWNSREGION GOONDIWINDIREGION SCENICRIMREGION TOOWOOMBAREGION LOCKYERVALLEYREGION IPSWICHREGION SOMERSETREGION WESTERNDOWNS REGION SOUTHBURNETT REGION CHERBOURGABORIGINAL SHIRE

South Burnett Region

South Burnett Podiatry

Current Program

Chronic Conditions Program

Communities Serviced

Goomeri, Murgon, Wondai, Nanango, Yarraman, Blackbutt, Proston

Services Offered

Type of Service: Dietetics and exercise physiology - educating high and low risk clients on the importance of understanding their feet, skin conditions and how to improve circulation.
Chronic Condition: All in scope       
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs or allied health professionals

Referral Pathway

Contact Person: Katharine Butcher
Phone: 07 4162 7633
Email: reception@southburnettpodiatry.com.au


Burnett Allied Care

Current Program

Chronic Conditions Program

Communities Serviced

Kingaroy

Services Offered

Type of Service: Dietetics
Chronic Condition: All in scope 
Group or Individual: Individual 

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs, allied health professionals or self-referral.

Referral Pathway

Contact Person: Anita Reeves
Mobile: 0410 641 577
Email: sbdiet@outlook.com
Fax: 07 4162 1539
Medical Objects: Yes

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax or Medical Objects. 

Burnett Allied Care

Current Program

Chronic Conditions Program

Communities Serviced

Kingaroy

Services Offered

Type of Service: Pain education group
Chronic Condition: All in scope 
Group or Individual: Group and individual 

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • chronic pain (any area) for more than 3 months (minimum) of 3/10
Patients must also be aged between 15 - 75. 
 
Patients are excluded if they have any of the following:  
  • severe psychiatric illness
  • current workcover or accident insurance claim
  • current legal claim regarding health condition
  • cancer related pain/ palliative care
  • red flags

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Referral Contact

Referrals can be made by GPs, allied health professionals or hospital nurse navigators and doctors

Referral Pathway

Contact Person: Sandra Langton 
Phone: 07 4162 5940
Email: reception@langtonphsyio.com.au 
Fax: 07 4162 5940
Medical Objects: Yes 

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and via fax or Medical Objects. 

Burnett Allied Care

Current Program

Chronic Conditions Program

Communities Serviced

Kingaroy and Nanango

Services Offered

Type of Service: Physiotherapy
Chronic Condition: All in scope 
Group or Individual: Individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs, allied health professionals or hospital nurse navigators and doctors

Referral Pathway

Contact Person: Sandra Langton 
Phone: 07 4162 5940
Email: reception@langtonphsyio.com.au
Fax: 07 4162 5940
Medical Objects: Yes 

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and via fax or Medical Objects. 

Burnett Allied Care

Current Program

Chronic Conditions Program

Communities Serviced

Kingaroy

Services Offered

Type of Service: Pulmonary rehabilitation
Chronic Condition: Respiratory disease
Group or Individual: Group

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

  • have a diagnosis of chronic obstructive pulmonary disease or other respiratory conditions such as bronchiectasis, interstitial lung disease, chronic asthma or pulmonary hypertension
  • be recovering from an acute exacerbation of their condition
  • be willing to participate (even if they are on long-term oxygen therapy or are current smokers).

 Patients are excluded if they have any of the following: 

  • severe cognitive impairment
  • severe psychotic disturbance
  • a relevant infectious disease
  • musculoskeletal or neurological disorders that prevent exercise
  • unstable cardiovascular disease (e.g. unstable angina, aortic valve disease, unstable pulmonary hypertension)
  • unstable angina* or myocardial infarction during the previous month
  • resting heart rate > 120 beats / min after 10 minutes rest (relative contraindication)
  • systolic blood pressure > 200 mmHg ± diastolic blood pressure > 100 mmHg (relative contraindication)
  • resting pulse oximetry (SpO2)% < 85% on room6 air or while breathing the prescribed level of supplemental oxygen. The referring doctor should be notified and exercise assessment should not proceed.6 Suggest the patient should be referred for assessment for long-term oxygen therapy (LTOT) if not already receiving supplemental oxygen. See testing protocol for oxygen supplementation.
  • physical disability preventing safe performance
 

Please note: 

  • 7-8 Participants with mild-moderate COPD/respiratory disease
  • 2-3 Participants with severe COPD

Please advise on referral form if mild, moderate or severe (see below).  

Stage Spirometry  (post-bronchodilator)
  • I – Mild COPD     FEV1 / FVC < 0.7 and FEV1 60% to 80% predicted
  • II – Moderate COPD FEV1 / FVC < 0.7 and FEV1 40% to 59% predicted
  • III – Severe COPD FEV1 / FVC < 0.7 and FEV1 below 40% predicte

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Referral Contact

Referrals can be made by GPs, allied health professionals or hospital nurse navigators and doctors

Referral Pathway

Contact Person: Sandra Langton 
Phone: 07 4162 5940
Email: reception@langtonphsyio.com.au
Fax: 07 4162 5940
Medical Objects: Yes 

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and via fax or Medical Objects. 

Healthy Lifestyles Australia

Current Program

Chronic Conditions Program

Communities Serviced

Blackbutt, Murgon and Cherbourg

Services Offered

Type of Service: Dietitian and exercise physiology
Chronic Condition: All in scope    
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs

Website

Click to visit site

Referral Pathway

Phone: 07 3088 2323 
Email: referrals@healthylifestylesaustralia.com 
Fax: 07 3053 8133 
Medical Objects: Yes (preferred method for referrals)

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax or Medical Objects. 

Rapid Exercise Physiologist Specialists

Current Program

Chronic Conditions Program

Communities Serviced

Kingaroy, Nanango, Cherbourg, Wondai & Yarraman

Services Offered

Type of Service: Exercise physiology 
Chronic Condition: All in scope
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals must be made by GPs

Website

Click to visit site

Referral Pathway

Contact Person: Steve Bankier
Phone: 0741 632 661
Email: info@raidep.com.au

South Burnett Physiotherapy

Current Program

Chronic Conditions Program

Communities Serviced

Murgon

Services Offered

Type of Service: Individual wellness coaching
Chronic Condition: All in scope 
Group or Individual: Individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs, allied health professionals or self-referral

Referral Pathway

Contact Person: Katie Zerner
Phone: 07 4168 3883 
Email: southburnettphysio@bigpond.com
Medical Objects: Yes (preferred method for referrals)

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via Medical Objects. 

RHealth

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Communities within the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

Referrals can be made by GPs, allied health professionals, self-referral or family members and carers

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 1300 012 710 or contact RHealth direct on 07 4638 1377
Email: services@rhealth.com.au
Fax: 07 4151 0794

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the Darling Downs and West Moreton region

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

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Website

Click to visit site

Referral Pathway

To find out more about these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith
Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au

RHealth

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Southern Downs, Cherbourg and South Burnett region

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

Referrals must be made by GPs or psychiatrists. A Mental Health Treatment Plan is mandatory for referral to this service.

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 07 4638 1377
Email: services@rhealth.com.au
Fax: 07 4151 079

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Therapy Pro

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Communities in the Ipswich, Lockyer Valley, Scenic Rim and Somerset regions. Also services Blackbutt.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 1300 004 414
Email: info@therapypro.com.au
Fax: 07 3112 4203

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and send via fax. 

Burnett Allied Care

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Kingaroy

Services Offered

The Resilience and Health Group Program is a six-week program designed for people having difficulty managing stress and at risk of, or suffering low levels, of depression and anxiety. 

This program focuses on lifestyle factors that impact mental health such as sleep, diet and exercise.  Information and support for participants in the program is provided by a physiotherapist, dietician and psychologist. 

Eligibility Criteria

16+ year olds living in the outlined region/s

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Referral Contact

Referrals can be made by GPs or self-referral

Referral Pathway

Contact Information:
Phone: 0458 525 787
Email: burnettalliedcare@gmail.com
Fax: 07 5315 0886

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Lives Lived Well

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Communities in the Cherbourg, Goondiwindi, Lockyer Valley, Somerset, South Burnett, Southern Downs and Western Downs regions

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

Referrals can be made by GPs or self-referral

Website

Click to visit site

Referral Pathway

Contact Information:
Phone: 1300 971 309
Email: newaccess@liveslivedwell.org.au
Fax: 07 3539 9875

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact the provider for referral pathway. 

HealthWISE

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Communities in the Ipswich, Somerset, Cherbourg and South Burnett region, including the Boonah area.

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

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Referral Contact

Referrals must be made by GPs, allied health professionals or self-referral

Website

Click to visit site

Referral Pathway

Contact Information:
Phone: 1800 931 540
Email: mentalhealth@healthwise.org.au
Fax: 1300 452 059
Medical Objects: Yes

To refer patients into this service, please fill out the HealthWISE Referral Form send via fax or Medical Objects.

Lady Bjelke-Peterson Community Hospital

Current Program

Aged Care and Chronic Disease.

Communities Serviced

Kingaroy within a 30km radius of the CBD

Services Offered

Palliative Care After Hours - support, advice and outreach to the residents of Kingaroy and surrounds. 

This service will provide support to patients who require palliative care who wish to remain in their own home. Palliative care nurses will provide support, symptom management, After Hours care planning, outreach to home services and advice in the After Hours period while working closely with the patient's GP to provide support to patients and their carers.

The palliative care service will be provided at no cost to the patient. 

Eligibility Criteria

Provided for individuals who are not able to access any alternative means to receive palliative treatment through their own resources, DVA, MBS or private health insurance.

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Referral Contact

For referrals, please call Michelle Garrett on 07 4162 1444 or email admissions@lbpch.com.au

Referral Pathway

Referral from GP

Translating & Interpreting Service (TIS)

Current Program

Refugee Health

Communities Serviced

Whole of region

Services Offered

Allied Health Providers funded access to Translating & Interpreting Service (TIS).

Eligibility Criteria

Allied Health Professionals eligible for the program include:

  • Audiologists, 
  • Diabetes Educator, 
  • Dietitians, Dentists, 
  • Exercise Physiologists, 
  • Mental Health workers, 
  • Physiotherapists, 
  • Psychologists, 
  • Podiatrists, 
  • Occupational therapists,              
  • Optometrists, 
  • Speech pathologists.                                                      

Allied Health Professionals who are involved in the program must agree to:

  • Complete cross cultural training
  • Bulk bill clients they consult with under this program
  • Participate in an evaluation of the program.

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Referral Contact

07 4615 0900

Referral Pathway

Interpreting for Allied Health Professionals Program Expression of Interest

Cherbourg Regional Aboriginal and Islander Community Controlled Health Services LTD (CRAICCHS)

Current Program

ITC

Communities Serviced

South Burnett and Cherbourg regions

Services Offered

Care Coordinator is to assist Aboriginal and or Torres Strait Islander people diagnosed with diabetes, chronic respiratory disease, chronic renal disease and cancer in meeting the requirements of their treatment.

Eligibility Criteria

To be eligible clients must:

  • Identify they Aboriginal and Torres Strait Islander and they have a Chronic Disease;
  • 715 Health Assessment;
  • Current GP Management Plan; 
  • Review every 12 months; and
  • Referred on to Care Coordinator in local area.

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Referral Contact

07 4169 8600

Website

Click to visit site

Referral Pathway

https://www.ddwmphn.com.au/uploads/publications/Referral-Forms/PHN-1707026-ITC-Referral-Form_CCSS.rtf

Lainie Nicholson

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Kingaroy, Murgon and Blackbutt

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Person: Lainie Nicholson
Mobile: 0411 024 834
Email: lainienicholson@gmail.com
Fax: 07 5315 0886

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax.

Lives Lived Well

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Toowoomba, Chinchilla, Dalby, Tara, Gatton, Kingaroy and Warwick.

Services Offered

Alcohol and other drugs counsellors provide non-residential rehabilitation services.

Specific services include -

  • Case management; 
  • Counselling, 
  • Group therapy; 
  • Relapse prevention; 
  • Support group sessions; and 
  • Referral pathways.

Eligibility Criteria

All members of the community are eligible.

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Referral Contact

For referrals, please call 1300 727 957

Website

Click to visit site

Referral Pathway

Self referral, GP

Nadine Hinchliff Therapy Services

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Kingaroy with some outreach to Nanango. Telephone and telehealth outreach services are also offered within the South Burnett region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Person: Nadine Hinchliff
Mobile: 0408 369 103
Email: nadine.hinchliff@gmail.com 
Fax: 07 4163 5014

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax.  

Sunrise Way

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Drug and alcohol residential rehabilitation based in Toowoomba. 

Eligibility Criteria

18+ years old and seeking residential based rehabilitation support. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 4638 9091

Website

Click to visit site

Referral Pathway

Self referral, GP

Teen Challenge

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Drug and alcohol residential rehabilitation service, based in Toowoomba, for women 18-35 and men 18-39.

Eligibility Criteria

Women aged 18 to 35 and men aged 18 to 39. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 3422 1500

Website

Click to visit site

Referral Pathway

Self referral, GP

Sunrise Way

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Culturally appropriate drug and alcohol residential rehabilitation based in Toowoomba. 

Eligibility Criteria

18+ years old and seeking residential based rehabilitation support. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 4638 9091

Website

Click to visit site

Referral Pathway

Self referral, GP, Aboriginal Health Worker

Western Downs Region

Vital Health

Current Program

Chronic Conditions Program

Communities Serviced

Chinchilla, Tara, Miles, Taroom

Services Offered

Type of Service: Dietetics assessment and treatment for prevention and management of chronic conditions.
Chronic Condition: Diabetes    
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs and allied health professionals

Website

Click to visit site

Referral Pathway

Contact Person: Amie Southern
Phone: 07 4662 6640
Email: amie@vitalhealthqld.com.au

Darling Downs Health

Current Program

Chronic Conditions Program

Communities Serviced

All of Western Downs region

Services Offered

Type of Service: Care coordination and support in the management or Chronic Conditions, including referring on to other services depending on assessment to improve patient outcomes. 
Chronic Condition: All in scope
Group or Individual: Care coordination for individuals

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs, allied health professionals or self-referral

Referral Pathway

Contact Person: Jillian Cuddihy
Phone:
 07 4672 4000
Email: jillian.cuddihy@health.qld.gov.au
Fax: 07 4672 4047 

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax.

Vital Health

Current Program

Chronic Conditions Program

Communities Serviced

Tara

Services Offered

Type of Service: Diabetes assessment and treatment for prevention and management of chronic conditions.
Chronic Condition: Diabetes
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs and allied health professionals

Website

Click to visit site

Referral Pathway

Contact Person: Amie Southern
Phone: 07 4662 6640
Email: amie@vitalhealthqld.com.au

Better Movement Clinic

Current Program

Chronic Conditions Program

Communities Serviced

Dalby

Services Offered

Type of Service: Exercise physiology and dietetics, which includes: 

• Exercise Physiology one on one sessions
• Exercise Physiology weekly group sessions
• Dietitian one on one sessions
• Dietitian monthly group sessions

Better Movement Clinic (BMC) services target the treatment and management of chronic disease, chronic injury and disability. This includes exercise physiology, exercise science, dietetics, physiotherapy, remedial massage therapy and pilates.

Chronic Condition: All in scope      
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs, allied health professionals or self-referral

Referral Pathway

Contact Person: Helen Collins
Phone: 
07 4662 2855
Email: info@bettermovementclinic.com.au 
Fax: 07 4662 2899
Medical Objects: Yes 

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via Medical Objects. 

Vital Health

Current Program

Chronic Conditions Program

Communities Serviced

Tara

Services Offered

Type of Service: Physiotherapy assessment and treatment for prevention and management of chronic conditions
Chronic Condition: All in scope  
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs and allied health professionals

Website

Click to visit site

Referral Pathway

Contact Person: Amie Southern
Phone: 07 4662 6640
Email: amie@vitalhealthqld.com.au

Vital Health

Current Program

Chronic Conditions Program

Communities Serviced

Chinchilla, Tara

Services Offered

Type of Service: Podiatry assessment and treatment for prevention and management of chronic conditions.
Chronic Condition: Diabetes    
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs and allied health professionals

Website

Click to visit site

Referral Pathway

Contact Person: Amie Southern
Phone: 07 4662 6640
Email: amie@vitalhealthqld.com.au

Vital Health

Current Program

Chronic Conditions Program

Communities Serviced

Chinchilla, Tara, Miles, Taroom

Services Offered

Type of Service: Exercise physiology assessment and treatment for prevention and management of chronic conditions.
Chronic Condition: All in scope
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs and allied health professionals

Website

Click to visit site

Referral Pathway

Contact Person: Amie Southern
Phone: 07 4662 6640
Email: amie@vitalhealthqld.com.au

RHealth

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Communities within the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

Referrals can be made by GPs, allied health professionals, self-referral or family members and carers

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 1300 012 710 or contact RHealth direct on 07 4638 1377
Email: services@rhealth.com.au
Fax: 07 4151 0794

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the Darling Downs and West Moreton region

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

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Website

Click to visit site

Referral Pathway

To find out more about these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith
Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

Referrals must be made by GPs or psychiatrists. A Mental Health Treatment Plan is mandatory for referral to this service.

Referral Pathway

Contact Information: Mi-Mind Centre
(Services Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley region)
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au
Fax: 07 4613 0944

Contact Information: Our House Our Haven
(Services the Ipswich, Scenic Rim and Somerset region)
Mobile: 0416 826 203
Email: info@ohoh.org.au
Fax: 07 3496 1753

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Heather Linsley

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Dalby

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Person: Heather Linsley
Mobile: 0473 491 022
Email: hlinsley@bigpond.com
Fax: 07 3532 5117

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Creative Holistic Counselling

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Chinchilla and Miles

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Information: Helen Druce
Phone: 07 4665 5618
Mobile: 0427 974 761
Email: helen@creativeholisticcounselling.com.au
Medical Objects: Yes

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via Medical Objects. 

Rural Sky

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Goondiwindi and Inglewood

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Person: Katherine Johnstone and Suzie Collins
Mobile: 0475 391 260 (Katherine) or 0438 711 500 (Suzie)
Email: referral@ruralsky.com.au

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact Katherine or Suzie at the above details for referral pathway. 

Darling Downs Hospital and Health Service

Current Program

Darling Downs Hospital and Health Service (DDHHS) Acute Geriatric Evaluation Service (AGES) 

Communities Serviced

All Residential Aged Care Facilities (RACF) within the Darling Downs region.

Services Offered

The DDHHS Acute Geriatric Evaluation Service (AGES) will enable improvements in access, efficiency, effectiveness of after-hours care in RACFs by:

  • Working with GPs and practice managers to identify opportunities for collaborative improvements to improve the health outcomes of RACF residents.
  • Developing decision making tools with AGES medical officers, Nurse Navigators, GPs, RACFs, QAS, and  Emergency Departments and to support the introduction of Clinical Pathways into RACFs.
  • Offering education for RACF staff around the care pathways and ISBAR to enable effective clinical handover of residents by face to face delivery of education by Nurse Navigators connected to the AGES team.
  • Providing targeted collaborative education in early recognition, escalation and assessment of a deteriorating resident and an awareness of the options for facility based acute care, by the AGES team, with the consent of the GP as the primary health provider.
  • Providing access to after-hours Nurse Navigator assistance. Weekdays till 22:00, and weekends – directly from 10:00 to 18:00, and by a designated after- hours phone contact service, and medical officer after hours.
  • Facilitating the use of Statement of Choices, and My Health Record as means of sharing of information and improving care coordination.
  • Facilitating collaboration to reduce polypharmacy, with geriatrician review and consultation with GP care provider.

 

Eligibility Criteria

This service is available to Residential Aged Care Facilities in the Darling Downs region

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Referral Contact

Project Contact: Donna Fitch, Nurse Navigator Aged Care - Acute Geriatric Evaluation Service, DDHHS | Email donna.fitch@health.qld.gov.au

Lives Lived Well

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Communities in the Cherbourg, Goondiwindi, Lockyer Valley, Somerset, South Burnett, Southern Downs and Western Downs regions

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

Referrals can be made by GPs or self-referral

Website

Click to visit site

Referral Pathway

Contact Information:
Phone: 1300 971 309
Email: newaccess@liveslivedwell.org.au
Fax: 07 3539 9875

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact the provider for referral pathway. 

Goolburri Healing and Wellbeing Centre

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Communities in the Goondiwindi, Southern Downs and Western Downs region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

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Referral Contact

Referrals can be made by GPs, allied health professionals or self-referral

Referral Pathway

Contact Information: 
Phone: 07 4632 0338 
Email: hwb@goolburri.org.au 
Fax: 07 4632 0548

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Translating & Interpreting Service (TIS)

Current Program

Refugee Health

Communities Serviced

Whole of region

Services Offered

Allied Health Providers funded access to Translating & Interpreting Service (TIS).

Eligibility Criteria

Allied Health Professionals eligible for the program include:

  • Audiologists, 
  • Diabetes Educator, 
  • Dietitians, Dentists, 
  • Exercise Physiologists, 
  • Mental Health workers, 
  • Physiotherapists, 
  • Psychologists, 
  • Podiatrists, 
  • Occupational therapists,              
  • Optometrists, 
  • Speech pathologists.                                                      

Allied Health Professionals who are involved in the program must agree to:

  • Complete cross cultural training
  • Bulk bill clients they consult with under this program
  • Participate in an evaluation of the program.

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Referral Contact

07 4615 0900

Referral Pathway

Interpreting for Allied Health Professionals Program Expression of Interest

Goondir

Current Program

Integrated Team Care (ITC)

Communities Serviced

All communities in Western Downs Region

Services Offered

Care Coordinator is to assist Aboriginal and or Torres Strait Islander people diagnosed with

  • diabetes, 
  • chronic respiratory disease, 
  • chronic renal disease and 
  • cancer 

in meeting the requirements of their treatment

Eligibility Criteria

To be eligible clients must:

  • Identify they Aboriginal and Torres Strait Islander and they have a Chronic Disease;
  • 715 Health Assessment;
  • Current GP Management Plan; 
  • Review every 12 months; and
  • Referred on to Care Coordinator in local area.

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Website

Click to visit site

Referral Pathway

https://www.ddwmphn.com.au/upl...

Barry Sheehan

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Jandowae and Chinchilla

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Website

Click to visit site

Referral Pathway

Contact Person: Franki Treccase
Phone: 0417 752 768
Email: barry@barrysheehan.com.au 
Fax: 07 4632 4041
Medical Objects: Yes

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax or Medical Objects. 

Lives Lived Well

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Toowoomba, Chinchilla, Dalby, Tara, Gatton, Kingaroy and Warwick.

Services Offered

Alcohol and other drugs counsellors provide non-residential rehabilitation services.

Specific services include -

  • Case management; 
  • Counselling, 
  • Group therapy; 
  • Relapse prevention; 
  • Support group sessions; and 
  • Referral pathways.

Eligibility Criteria

All members of the community are eligible.

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Referral Contact

For referrals, please call 1300 727 957

Website

Click to visit site

Referral Pathway

Self referral, GP

Mindware Psychology

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Toowoomba, Crows Nest and Millmerran. Also accepts referrals from across the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Person: Veronica McKeen
Phone: 07 4646 4953
Mobile: 0426 294 015
Email: contact@mindwarepsychology.com.au
Fax: 07 4646 2452

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax.

Sunrise Way

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Drug and alcohol residential rehabilitation based in Toowoomba. 

Eligibility Criteria

18+ years old and seeking residential based rehabilitation support. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 4638 9091

Website

Click to visit site

Referral Pathway

Self referral, GP

Teen Challenge

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Drug and alcohol residential rehabilitation service, based in Toowoomba, for women 18-35 and men 18-39.

Eligibility Criteria

Women aged 18 to 35 and men aged 18 to 39. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 3422 1500

Website

Click to visit site

Referral Pathway

Self referral, GP

Sunrise Way

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Culturally appropriate drug and alcohol residential rehabilitation based in Toowoomba. 

Eligibility Criteria

18+ years old and seeking residential based rehabilitation support. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 4638 9091

Website

Click to visit site

Referral Pathway

Self referral, GP, Aboriginal Health Worker

Somerset Region

Healthy Lifestyles Australia

Current Program

Chronic Conditions Program

Communities Serviced

Lowood, Fernvale, Esk, Toogoolawah

Services Offered

Type of Service:

  • Lowood - dietetics, exercise physiology and diabetes education
  • Fernvale and Esk - dietetics and exercise physiology
  • Toogoolawah - dietetics and exercise physiology

Chronic Condition: All in scope     
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs

Website

Click to visit site

Referral Pathway

Phone: 07 3088 2323 
Email: referrals@healthylifestylesaustralia.com 
Fax: 07 3053 8133 
Medical Objects: Yes (preferred method for referrals)

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax or Medical Objects. 

Abel Podiatry

Current Program

Chronic Conditions Program

Communities Serviced

Gatton, Laidley, Esk, Lowood, Fernvale

Services Offered

Type of Service: Podiatry
Chronic Condition: All in scope
Group or Individual: Individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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RHealth

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Communities within the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

Referrals can be made by GPs, allied health professionals, self-referral or family members and carers

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 1300 012 710 or contact RHealth direct on 07 4638 1377
Email: services@rhealth.com.au
Fax: 07 4151 0794

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the Darling Downs and West Moreton region

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

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Website

Click to visit site

Referral Pathway

To find out more about these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith
Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

Referrals must be made by GPs or psychiatrists. A Mental Health Treatment Plan is mandatory for referral to this service.

Referral Pathway

Contact Information: Mi-Mind Centre
(Services Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley region)
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au
Fax: 07 4613 0944

Contact Information: Our House Our Haven
(Services the Ipswich, Scenic Rim and Somerset region)
Mobile: 0416 826 203
Email: info@ohoh.org.au
Fax: 07 3496 1753

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Therapy Pro

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Communities in the Ipswich, Lockyer Valley, Scenic Rim and Somerset regions. Also services Blackbutt.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 1300 004 414
Email: info@therapypro.com.au
Fax: 07 3112 4203

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and send via fax. 

Neami National

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Communities in the Ipswich, Lockyer Valley, Scenic Rim and Somerset regions, including the Boonah area

Services Offered

The Optimal Health Program is an eight-session (over a 6-8 week period) self-development program promoting hope, growth and partnership.

By the end of this program, individuals will have covered:

  • Strategies to optimise and maintain mental health and wellbeing
  • An understanding of stress, vulnerability, strengths and strategies
  • The identification of collaborative partners and support network
  • A plan to maintain mental health, manage stress and periods of illness
  • Tools to manage effective change.

All participants receive their own workbook and fortnightly one-on-one coaching session. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

Referrals can be made by GPs or self-referral

Referral Pathway

Contact Information: Fiona Terry
Phone: 07 3375 7333
Mobile: 0434 335 207
Email: darra@neaminational.org.au
Fax: 07 3375 758

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Lives Lived Well

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Communities in the Cherbourg, Goondiwindi, Lockyer Valley, Somerset, South Burnett, Southern Downs and Western Downs regions

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

Referrals can be made by GPs or self-referral

Website

Click to visit site

Referral Pathway

Contact Information:
Phone: 1300 971 309
Email: newaccess@liveslivedwell.org.au
Fax: 07 3539 9875

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact the provider for referral pathway. 

HealthWISE

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Communities in the Ipswich, Somerset, Cherbourg and South Burnett region, including the Boonah area.

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

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Referral Contact

Referrals must be made by GPs, allied health professionals or self-referral

Website

Click to visit site

Referral Pathway

Contact Information:
Phone: 1800 931 540
Email: mentalhealth@healthwise.org.au
Fax: 1300 452 059
Medical Objects: Yes

To refer patients into this service, please fill out the HealthWISE Referral Form send via fax or Medical Objects.

Translating & Interpreting Service (TIS)

Current Program

Refugee Health

Communities Serviced

Whole of region

Services Offered

Allied Health Providers funded access to Translating & Interpreting Service (TIS).

Eligibility Criteria

Allied Health Professionals eligible for the program include:

  • Audiologists, 
  • Diabetes Educator, 
  • Dietitians, Dentists, 
  • Exercise Physiologists, 
  • Mental Health workers, 
  • Physiotherapists, 
  • Psychologists, 
  • Podiatrists, 
  • Occupational therapists,              
  • Optometrists, 
  • Speech pathologists.                                                      

Allied Health Professionals who are involved in the program must agree to:

  • Complete cross cultural training
  • Bulk bill clients they consult with under this program
  • Participate in an evaluation of the program.

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Referral Contact

07 4615 0900

Referral Pathway

Interpreting for Allied Health Professionals Program Expression of Interest

The Institute for Urban Indigenous Health

Current Program

ITC - Kambu

Communities Serviced

Laidley, Ipswich, Goodna, Somerset, Lockyer and Pt Boonah

Services Offered

Care Coordinator is to assist Aboriginal and or Torres Strait Islander people diagnosed with diabetes, chronic respiratory disease, chronic renal disease and cancer in meeting the requirements of their treatment.

Eligibility Criteria

To be eligible clients must:

  • Identify they Aboriginal and Torres Strait Islander and they have a Chronic Disease;
  • 715 Health Assessment;
  • Current GP Management Plan; 
  • Review every 12 months; and
  • Referred on to Care Coordinator in local area.

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Referral Pathway

https://www.ddwmphn.com.au/uploads/publications/Referral-Forms/PHN-1707026-ITC-Referral-Form_CCSS.rtf

EACH

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Boonah, Esk, Gatton, Goodna, Ipswich, Laidley and Lowood

Services Offered

Drug and alcohol counselling, case management and relapse prevention services.

Specific services include -

  • Case management; 
  • Counselling; 
  • Early and brief interventions; 
  • Relapse prevention; and 
  • Referrals to relevant service providers.

Eligibility Criteria

People aged 16 years and older in need of evidence-based drug and alcohol treatment services and their family. 

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Referral Contact

For referrals, please call 1300 003 224

Website

Click to visit site

Referral Pathway

Self-referral, GP

Sunrise Way

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Drug and alcohol residential rehabilitation based in Toowoomba. 

Eligibility Criteria

18+ years old and seeking residential based rehabilitation support. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 4638 9091

Website

Click to visit site

Referral Pathway

Self referral, GP

Ted Noffs

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

West Moreton Region

Services Offered

Drug and alcohol counselling services to young people 12 - 25 in the West Moreton region.

Eligibility Criteria

12 - 25 years of age Living in the West Moreton Region.

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Referral Contact

For referrals, please call 1800 753 300

Website

Click to visit site

Referral Pathway

Self referral, GP

Teen Challenge

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Drug and alcohol residential rehabilitation service, based in Toowoomba, for women 18-35 and men 18-39.

Eligibility Criteria

Women aged 18 to 35 and men aged 18 to 39. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 3422 1500

Website

Click to visit site

Referral Pathway

Self referral, GP

Sunrise Way

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Culturally appropriate drug and alcohol residential rehabilitation based in Toowoomba. 

Eligibility Criteria

18+ years old and seeking residential based rehabilitation support. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 4638 9091

Website

Click to visit site

Referral Pathway

Self referral, GP, Aboriginal Health Worker

Toowoomba Region

AH Diabetes

Current Program

Chronic Conditions Program

Communities Serviced

Gatton, Toowoomba, Oakey

Services Offered

Type of Service: 6-week 'Healthy Living on a Budget' group program 
Chronic Condition: All in scope
Group or individual: Group

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

AND 

aged 18-80 years

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Referral Contact

Referrals can be made by GPs, allied health professionals or self-referral

Website

Click to visit site

Referral Pathway

Contact Person: Celia Innerarity
Phone: 07 4646 2530
Email: celia@ahdiabetes.com.au
Fax: 07 4641 7556

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax.

Healthy Lifestyles Australia

Current Program

Chronic Conditions Program

Communities Serviced

Oakey, Clifton and Toowoomba

Services Offered

Type of Service: 
  • Toowoomba - diabetes education 
  • Oakey - dietitian and exercise physiology
  • Clifton - dietition, exercise physiology and diabetes education
Chronic Condition: All in scope   
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Referrals can be made by GPs

Website

Click to visit site

Referral Pathway

Phone: 07 3088 2323 
Email: referrals@healthylifestylesaustralia.com 
Fax: 07 3053 8133 
Medical Objects: Yes (preferred method for referrals)

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax or Medical Objects. 

Margot Hawker Dietetics

Current Program

Chronic Conditions Program

Communities Serviced

Goondiwindi, Inglewood, Millmerran

Services Offered

Type of Service: Dietetics
Chronic Condition: Diabetes    
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Toowoomba Podiatry Clinic

Current Program

Chronic Conditions Program

Communities Serviced

Toowoomba, Clifton and Pittsworth

Services Offered

Type of Service: Podiatry
Chronic Condition: All in scope
Group or Individual: Individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Referral Contact

Refferal must be made by GPs

Website

Click to visit site

Referral Pathway

Contact Person: Judith France
Phone: 07 46321100
Email: info@toowoombapodiatry.com.au
Fax: 07 4639 1305

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax.

Warwick Physioworks

Current Program

Chronic Conditions Program

Communities Serviced

Clifton, Warwick

Services Offered

Type of Service: Individual consultations, 10-week exercise and health education group
Chronic Condition: All in scope
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

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Lumsden Psychology

Current Program

Per- and Poly-Fluoroalkyl Substances (PFAS) Program

Communities Serviced

Toowoomba, Oakey and Kingsthorpe

Services Offered

Delivering specialised mental health psychological and counselling services to people who identify as being adversely affected by per- and poly-fluoroalkyl substances (PFAS) exposure and who live or work or have lived or worked in the Oakey PFAS investigation area.

Eligibility Criteria

  • Live or work or have lived or worked in the Oakey PFAS investigation area; and
  • Identify as being adversely affected by per- and poly-fluoroalkyl substances (PFAS) exposure.

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Person: Marguerite Lumseden
Phone: 0427 647 847
Email: therapy@myapollo.com.au
Medical Objects: Yes 

To refer patients into this service, please send the referral form via Medical Objects. 

Neami National

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Communities in the Toowoomba, Ipswich, Lockyer Valley and Scenic Rim regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

Referrals can be made by GPs, allied health professionals, self-referral or family members and carers

Website

Click to visit site

Referral Pathway

Contact Information
Phone: 1300 012 710
Email: navigator@neaminational.org.au
Fax: 07 3103 4634

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 


Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the Darling Downs and West Moreton region

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

View criterialess Down Arrow

Website

Click to visit site

Referral Pathway

To find out more about these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith
Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au

TOMNET (The Older Mens Network)

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Toowoomba

Services Offered

TOMNET (The Older Mens Network) offers specialised support services and peer programs for men over 50, especially those at risk.

This service includes up to twelve face to face or telephone sessions to help men manage anxiety and depression. The service aims to support men at risk plan a positive and meaningful retirement, facilitate engagement with community and health services, and positive ageing education. 

Eligibility Criteria

Men aged 50 and over living in the Toowoomba region  

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Referral Contact

Referrals can be made by GPs, community organisations or self-referral

Website

Click to visit site

Referral Pathway

Contact Information:
Phone: 07 4638 9080 
Email: admin@tomnet.org.au

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact the provider for referral pathway. 

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

Referrals must be made by GPs or psychiatrists. A Mental Health Treatment Plan is mandatory for referral to this service.

Referral Pathway

Contact Information: Mi-Mind Centre
(Services Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley region)
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au
Fax: 07 4613 0944

Contact Information: Our House Our Haven
(Services the Ipswich, Scenic Rim and Somerset region)
Mobile: 0416 826 203
Email: info@ohoh.org.au
Fax: 07 3496 1753

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Darling Downs Hospital and Health Service

Current Program

Darling Downs Hospital and Health Service (DDHHS) Acute Geriatric Evaluation Service (AGES) 

Communities Serviced

All Residential Aged Care Facilities (RACF) within the Darling Downs region.

Services Offered

The DDHHS Acute Geriatric Evaluation Service (AGES) will enable improvements in access, efficiency, effectiveness of after-hours care in RACFs by:

  • Working with GPs and practice managers to identify opportunities for collaborative improvements to improve the health outcomes of RACF residents.
  • Developing decision making tools with AGES medical officers, Nurse Navigators, GPs, RACFs, QAS, and  Emergency Departments and to support the introduction of Clinical Pathways into RACFs.
  • Offering education for RACF staff around the care pathways and ISBAR to enable effective clinical handover of residents by face to face delivery of education by Nurse Navigators connected to the AGES team.
  • Providing targeted collaborative education in early recognition, escalation and assessment of a deteriorating resident and an awareness of the options for facility based acute care, by the AGES team, with the consent of the GP as the primary health provider.
  • Providing access to after-hours Nurse Navigator assistance. Weekdays till 22:00, and weekends – directly from 10:00 to 18:00, and by a designated after- hours phone contact service, and medical officer after hours.
  • Facilitating the use of Statement of Choices, and My Health Record as means of sharing of information and improving care coordination.
  • Facilitating collaboration to reduce polypharmacy, with geriatrician review and consultation with GP care provider.

 

Eligibility Criteria

This service is available to Residential Aged Care Facilities in the Darling Downs region

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Referral Contact

Project Contact: Donna Fitch, Nurse Navigator Aged Care - Acute Geriatric Evaluation Service, DDHHS | Email donna.fitch@health.qld.gov.au

Centre for Healthy Living

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Warwick, Clifton, Allora, Killarney, Stanthorpe, Inglewood and Wallangarra. Also accepts referrals from rural populations around these centres.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Website

Click to visit site

Referral Pathway

Contact Person: Gordana Sloss
Phone: 07 4661 3340 
Email: admin@centreforhealthyliving.com.au 
Fax: 07 4667 1333

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Carbal Medical Services

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Toowoomba and Warwick

Services Offered

The Strong Mind, Strong Spirit program is a culturally appropriate support program designed to reach out to those with or at risk of mental illness, their family and community. The program is facilitated by Aboriginal Mental Health Workers and is delivered in a group setting with one-on-one counselling offered if required. 

There are at least two group sessions per week in both Toowoomba and Warwick including a women’s and men’s group.

Eligibility Criteria

18+ year old Aboriginal and Torres Strait Islanders living in the outlined region/s

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Referral Contact

Referrals can be made by GPs or self-referral

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 1300 379 558 
Email: rturnball@carbal.com.au (Toowoomba)
Email: doliver@carbal.com.au (Warwick) 
Fax: 07 4639 7450 (Toowoomba)
Fax: 07 4548 9550 (Warwick) 

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Mental Illness Fellowship Queensland (MIFQ)

Current Program

Mental Health Stepped Care - Low Intensity

Communities Serviced

Communities in the Toowoomba and Ipswich regions, and the Boonah area

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

Referrals can be made by GPs or self-referral

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 1300 971 309
Email: newaccess@mifq.org.au

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact the provider for referral pathway. 

Carbal Medical Services

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Communities in the Toowoomba region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

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Referral Contact

Referrals can be made by GPs, allied health professionals or self-referral

Website

Click to visit site

Referral Pathway

Contact Person: Cathy Habgood
Phone: 1300 379 558 
Email: chabgood@carbal.com.au 
Fax: 07 4633 9550

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Lifeline Darling Downs and South West

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Toowoomba

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Lifeline Darling Downs and South West delivers Targeted Psychological Therapies through their Creative Coping Group Therapy Program (a modified version of Dialectical Behaviour Therapy). This involves group therapy to support people with moderate mental health illness. 

Eligibility Criteria

Participants must reside in the Darling Downs region, and fulfill the following requirements:

  • be connected and engaged with a formal support service for the duration of the program (e.g. psychologist, counsellor, support worker)
  • availability to attend the majority of the 20 week course, as attendance and participation is highly important
  • have the ability and motivation to put the skills into practice in everyday life


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Referral Contact

Referrals must be made by GPs

Website

Click to visit site

Referral Pathway

Contact Person: Sarah Owens and Alison Smith
Phone: 1300 991 443 
Email: lifeline@lifelinedarlingdowns.org.au
Fax: 07 4699 1610

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax.

Richmond Fellowship Queensland

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Ipswich and Toowoomba

Services Offered

The New Sensations program offers a one-day workshop followed by up to four one-hour individual therapy sessions. The workshop will introduces participants to Sensory Modulation and the individual sessions tailor strategies to meet an individuals needs.

Sensory Modulation can be described simply as improving the way someone feels or functions by using their senses. Sensory Modulation can help people to self-regulate when facing challenging moods, emotions, thoughts and feelings, especially when talking or thinking may be difficult. Participants learn strategies to improve their mood, manage their stress, feel more calm and relaxed or more alert and focused, and more motivated to get things done. Sensory items will be provided to explore in the group and some small items will be provided to take home. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

Referrals can be made by GPs or self-referral

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 07 3363 2555
Email: newsensations@rfq.com.au
Fax: 07 3363 2557 (Ipswich)
Fax: 07 3363 2598 (Toowoomba)

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Translating & Interpreting Service (TIS)

Current Program

Refugee Health

Communities Serviced

Whole of region

Services Offered

Allied Health Providers funded access to Translating & Interpreting Service (TIS).

Eligibility Criteria

Allied Health Professionals eligible for the program include:

  • Audiologists, 
  • Diabetes Educator, 
  • Dietitians, Dentists, 
  • Exercise Physiologists, 
  • Mental Health workers, 
  • Physiotherapists, 
  • Psychologists, 
  • Podiatrists, 
  • Occupational therapists,              
  • Optometrists, 
  • Speech pathologists.                                                      

Allied Health Professionals who are involved in the program must agree to:

  • Complete cross cultural training
  • Bulk bill clients they consult with under this program
  • Participate in an evaluation of the program.

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Referral Contact

07 4615 0900

Referral Pathway

Interpreting for Allied Health Professionals Program Expression of Interest

Alexandra Bryant

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Toowoomba, with some outreach within the Darling Downs region

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services.

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Alexandra specialises in children aged 0 – 12.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Person: Alexandra Bryant
Phone: 07 4637 9045
Mobile: 0438 840 782
Email: alexbryant@bigpond.com
Fax: 07 4642 1410

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Carbal Medical Services

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Toowoomba and Warwick

Services Offered

Drug and alcohol counsellors provide culturally appropriate individualised and coordinated non-residential alcohol and other drug counselling, withdrawal management, advice and assessment to Aboriginal and Torres Strait Islander people in Toowoomba and Warwick.

Specific services include -

  • early and brief intervention; 
  • withdrawal management; 
  • culturally appropriate psychotherapy; 
  • case management; 
  • crisis and relapse prevention; 
  • individual and group therapeutic and cultural activities; 
  • discharge planning and aftercare; and
  • referral pathways to relevant service providers.


Eligibility Criteria

Aboriginal and Torres Strait Islander people who are in need of non-residential alcohol and other drug counselling, withdrawal management, advice and assessment services.

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Referral Contact

For referrals, please call 07 4639 7400

Website

Click to visit site

Referral Pathway

Self referral, GP, Aboriginal Health Worker

Carbal Medical Services

Current Program

Integrated Team Care (ITC)

Communities Serviced

All communities across the Toowoomba Regional Council Area and the Southern Downs Regional Council Area.

Services Offered

Care Coordinator is to assist Aboriginal and or Torres Strait Islander people diagnosed with diabetes, chronic respiratory disease, chronic renal disease and cancer in meeting the requirements of their treatment.

Eligibility Criteria

To be eligible clients must:

  • Identify they Aboriginal and Torres Strait Islander and they have a Chronic Disease;
  • 715 Health Assessment;
  • Current GP Management Plan; 
  • Review every 12 months; and
  • Referred on to Care Coordinator in local area.

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Referral Pathway

https://www.ddwmphn.com.au/uploads/publications/Referral-Forms/PHN-1707026-ITC-Referral-Form_CCSS.rtf

Gillian Bensley

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Allora, Clifton and Inglewood

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Person: Gillian Bensley
Mobile: 0417 618 211 
Email: gillian.bensley@bigpond.com

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact the provider for referral pathway. 

Goolburri Aboriginal Health Advancement Co

Current Program

Community Care Coordinator

Communities Serviced

Toowoomba

Services Offered

Community Care Coordinator to deliver perinatal and postnatal care within the Region.

Eligibility Criteria

This service will be provided to Aboriginal and/or Torres Strait Islander women pregnant with or with small children referred by the Service Provider staff.

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Referral Contact

07 4638 8607

Headspace Toowoomba

Current Program

Headspace

Communities Serviced

Toowoomba

Services Offered

headspace Toowoomba offers early intervention services to young people aged 12 to 25 in one youth friendly location. Our  services includes mental, physical and sexual health, drug and alcohol support, vocational and educational assistance as well as Community engagement activities. You do not need a formal referral to get in touch.

Referral Contact

07 4639 9000

Website

Click to visit site

Referral Pathway

headspace.toowoomba@unitedsynergies.com.au

Illuminable Minds

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Toowoomba

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Person: Nadja Jones
Phone: 0459 606 717
Email: nadjajones@me.com

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and post to 13 Isabel St, Toowoomba or give to the patient to take with them.

Lives Lived Well

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Toowoomba, Chinchilla, Dalby, Tara, Gatton, Kingaroy and Warwick.

Services Offered

Alcohol and other drugs counsellors provide non-residential rehabilitation services.

Specific services include -

  • Case management; 
  • Counselling, 
  • Group therapy; 
  • Relapse prevention; 
  • Support group sessions; and 
  • Referral pathways.

Eligibility Criteria

All members of the community are eligible.

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Referral Contact

For referrals, please call 1300 727 957

Website

Click to visit site

Referral Pathway

Self referral, GP

Lumsden Psychology

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Toowoomba, Oakey and Kingsthorpe

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Lumsden Pscyhology provides individual, adult and children, couple, and group psychological assistance. 

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Person: Marguerite Lumsden 
Mobile: 0427 647 847 
Email: therapy@myapollo.com.au
Medical Objects: Yes 

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send through Medical Objects. 

MDA

Current Program

Refugee Health

Communities Serviced

Toowoomba

Services Offered

Refugee Health Nurses will facilitate access to refugee health assessment services as well as ongoing health care management by General Practices, assisting a smoother transition to the Australian healthcare system.

Eligibility Criteria

Refugee

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Referral Contact

To make a referral, please call 07 4632 1466

Website

Click to visit site

MetroCare

Current Program

After Hours - Youth Outreach Program

Communities Serviced

Toowoomba

Services Offered

MetroCare's Street Crew operates every Thursday night between 6 & 11pm in the Toowoomba CBD, primarily on Dent St out the front of Grand Central to support young people aged 12 to 24 years to improve health outcomes.

They deliver health promotion to improve awareness including relevant health services, a consumer-lead "accidental counselling" and a referral service to other health and community services in the Toowoomba area.

Eligibility Criteria

Young people under 25 years of age can access the service.

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Referral Contact

To make a referral, please call 07 4631 5822

Website

Click to visit site

Referral Pathway

Self-referral

Mindware Psychology

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Toowoomba, Crows Nest and Millmerran. Also accepts referrals from across the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Referral Pathway

Contact Person: Veronica McKeen
Phone: 07 4646 4953
Mobile: 0426 294 015
Email: contact@mindwarepsychology.com.au
Fax: 07 4646 2452

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax.

Sunrise Way

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Drug and alcohol residential rehabilitation based in Toowoomba. 

Eligibility Criteria

18+ years old and seeking residential based rehabilitation support. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 4638 9091

Website

Click to visit site

Referral Pathway

Self referral, GP

Teen Challenge

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Drug and alcohol residential rehabilitation service, based in Toowoomba, for women 18-35 and men 18-39.

Eligibility Criteria

Women aged 18 to 35 and men aged 18 to 39. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 3422 1500

Website

Click to visit site

Referral Pathway

Self referral, GP

Teen Challenge

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Toowoomba

Services Offered

A case worker and drug and alcohol counsellor provide support to people aged 16 and above to receive drug and alcohol counselling, group support, education and referrals.

Eligibility Criteria

People aged 16 years and older in need of evidence-based drug and alcohol treatment services and their family. 

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Referral Contact

For referrals, please call 07 3422 1500

Website

Click to visit site

Referral Pathway

Self referral, GP

Toowoomba Hospice

Current Program

After Hours

Communities Serviced

Toowoomba

Services Offered

Palliative Care

Eligibility Criteria

Hospice care is provided to anyone with a life-limiting health condition, who their doctor believes to be in the end-stage of their illness, needing a level of care that cannot be safely provided at home, or if the client does not wish to die at home.

Clients may be referred to the Hospice by themselves, their families and friends, their GP, Community Service Providers and other hospitals. For more information about referring a client please contact our Director of Nursing.

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Referral Contact

07 4659 8500

Website

Click to visit site

Toowoomba Hospice

Current Program

After Hours - Palliative Care

Communities Serviced

Toowoomba

Services Offered

Palliative Care

Eligibility Criteria

To be eligible to access the palliative care service client must: 
* be 18 years or older;
* be unable to access these services through MBS funding or privately;
* require more allied health assistance or hospice services; 
* reside in the catchment of the Service Provider; and
* must have a GP Management Plan and an individual treatment plan.

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Referral Contact

To make a referral, contact 07 4659 8500

Website

Click to visit site

Referral Pathway

Call 07 4659 8500

True Relationships and Reproductive Health (Family Planning Queensland)

Current Program

More Allied Health Program (MAHP)

Communities Serviced

Toowoomba

Services Offered

Youth Sexual Health Nurse offers individualised support and advice to young people on sexual health.

Eligibility Criteria

Young people under 25 years of age can access the service.

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Referral Contact

07 4632 8166

Website

Click to visit site

Referral Pathway

https://www.true.org.au

Sunrise Way

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Culturally appropriate drug and alcohol residential rehabilitation based in Toowoomba. 

Eligibility Criteria

18+ years old and seeking residential based rehabilitation support. Please contact provider for further eligibility criteria. 

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Referral Contact

For referrals, please call 07 4638 9091

Website

Click to visit site

Referral Pathway

Self referral, GP, Aboriginal Health Worker

Lockyer Valley Region

AH Diabetes

Current Program

Chronic Conditions Program

Communities Serviced

Gatton, Toowoomba, Oakey

Services Offered

Type of Service: 6-week 'Healthy Living on a Budget' group program 
Chronic Condition: All in scope
Group or individual: Group

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

AND 

aged 18-80 years

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Referral Contact

Referrals can be made by GPs, allied health professionals or self-referral

Website

Click to visit site

Referral Pathway

Contact Person: Celia Innerarity
Phone: 07 4646 2530
Email: celia@ahdiabetes.com.au
Fax: 07 4641 7556

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax.

Healthy Lifestyles Australia

Current Program

Chronic Conditions Program

Communities Serviced

Gatton, Laidley and Plainland

Services Offered

Type of Service: Dietetics, exercise physiology and diabetes education
Chronic Condition: All in scope
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

View criterialess Down Arrow

Referral Contact

Referrals can be made by GPs

Website

Click to visit site

Referral Pathway

Phone: 07 3088 2323 
Email: referrals@healthylifestylesaustralia.com 
Fax: 07 3053 8133 
Medical Objects: Yes (preferred method for referrals)

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax or Medical Objects. 

Abel Podiatry

Current Program

Chronic Conditions Program

Communities Serviced

Gatton, Laidley, Esk, Lowood, Fernvale

Services Offered

Type of Service: Podiatry
Chronic Condition: All in scope
Group or Individual: Individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

View criterialess Down Arrow

Fresh Start Professional Healthcare

Current Program

Chronic Conditions Program

Communities Serviced

Gatton

Services Offered

Type of Service: Group exercise sessions for the prevention and management of chronic diseases and conditions; particularly diabetes, circulatory system disease, and chronic obstructive pulmonary disease (COPD). The program includes: 

  • 1 x initial appointment
  • 8 x 60-minute group exercise classes - Including hydrotherapy and circuit recharge classes
  • 1 x final appointment 

Chronic Condition: All in scope 
Group or Individual: Group

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

View criterialess Down Arrow

Referral Contact

Referrals can be made by GPs, allied health professionals or self-referral

Website

Click to visit site

Referral Pathway

Contact Person: Bree Sauer
Mobile: 0408 961 330
Email: bree.sauer@hotmail.com
Fax: 07 5462 8584

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax. 

Neami National

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Communities in the Toowoomba, Ipswich, Lockyer Valley and Scenic Rim regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

Referrals can be made by GPs, allied health professionals, self-referral or family members and carers

Website

Click to visit site

Referral Pathway

Contact Information
Phone: 1300 012 710
Email: navigator@neaminational.org.au
Fax: 07 3103 4634

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 


Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the Darling Downs and West Moreton region

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

View criterialess Down Arrow

Website

Click to visit site

Referral Pathway

To find out more about these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith
Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

Referrals must be made by GPs or psychiatrists. A Mental Health Treatment Plan is mandatory for referral to this service.

Referral Pathway

Contact Information: Mi-Mind Centre
(Services Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley region)
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au
Fax: 07 4613 0944

Contact Information: Our House Our Haven
(Services the Ipswich, Scenic Rim and Somerset region)
Mobile: 0416 826 203
Email: info@ohoh.org.au
Fax: 07 3496 1753

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Therapy Pro

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Communities in the Ipswich, Lockyer Valley, Scenic Rim and Somerset regions. Also services Blackbutt.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

Referrals must be made by GPs

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 1300 004 414
Email: info@therapypro.com.au
Fax: 07 3112 4203

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and send via fax. 

Neami National

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Communities in the Ipswich, Lockyer Valley, Scenic Rim and Somerset regions, including the Boonah area

Services Offered

The Optimal Health Program is an eight-session (over a 6-8 week period) self-development program promoting hope, growth and partnership.

By the end of this program, individuals will have covered:

  • Strategies to optimise and maintain mental health and wellbeing
  • An understanding of stress, vulnerability, strengths and strategies
  • The identification of collaborative partners and support network
  • A plan to maintain mental health, manage stress and periods of illness
  • Tools to manage effective change.

All participants receive their own workbook and fortnightly one-on-one coaching session. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

Referrals can be made by GPs or self-referral

Referral Pathway

Contact Information: Fiona Terry
Phone: 07 3375 7333
Mobile: 0434 335 207
Email: darra@neaminational.org.au
Fax: 07 3375 758

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Lives Lived Well

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Communities in the Cherbourg, Goondiwindi, Lockyer Valley, Somerset, South Burnett, Southern Downs and Western Downs regions

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

Referrals can be made by GPs or self-referral

Website

Click to visit site

Referral Pathway

Contact Information:
Phone: 1300 971 309
Email: newaccess@liveslivedwell.org.au
Fax: 07 3539 9875

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact the provider for referral pathway. 

Translating & Interpreting Service (TIS)

Current Program

Refugee Health

Communities Serviced

Whole of region

Services Offered

Allied Health Providers funded access to Translating & Interpreting Service (TIS).

Eligibility Criteria

Allied Health Professionals eligible for the program include:

  • Audiologists, 
  • Diabetes Educator, 
  • Dietitians, Dentists, 
  • Exercise Physiologists, 
  • Mental Health workers, 
  • Physiotherapists, 
  • Psychologists, 
  • Podiatrists, 
  • Occupational therapists,              
  • Optometrists, 
  • Speech pathologists.                                                      

Allied Health Professionals who are involved in the program must agree to:

  • Complete cross cultural training
  • Bulk bill clients they consult with under this program
  • Participate in an evaluation of the program.

View criterialess Down Arrow

Referral Contact

07 4615 0900

Referral Pathway

Interpreting for Allied Health Professionals Program Expression of Interest

Artius Health

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Communities in the Ipswich and Lockyer Valley regions

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

Referrals must be made by a GP

Website

Click to visit site

Referral Pathway

Contact Person: Shayne Dearling
Phone: 1300 278 487
Email: WMReferrals@artius.com.au
Fax: 07 3282 9103

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

The Institute for Urban Indigenous Health

Current Program

ITC - Kambu

Communities Serviced

Laidley, Ipswich, Goodna, Somerset, Lockyer and Pt Boonah

Services Offered

Care Coordinator is to assist Aboriginal and or Torres Strait Islander people diagnosed with diabetes, chronic respiratory disease, chronic renal disease and cancer in meeting the requirements of their treatment.

Eligibility Criteria

To be eligible clients must:

  • Identify they Aboriginal and Torres Strait Islander and they have a Chronic Disease;
  • 715 Health Assessment;
  • Current GP Management Plan; 
  • Review every 12 months; and
  • Referred on to Care Coordinator in local area.

View criterialess Down Arrow

Referral Pathway

https://www.ddwmphn.com.au/uploads/publications/Referral-Forms/PHN-1707026-ITC-Referral-Form_CCSS.rtf

EACH

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Boonah, Esk, Gatton, Goodna, Ipswich, Laidley and Lowood

Services Offered

Drug and alcohol counselling, case management and relapse prevention services.

Specific services include -

  • Case management; 
  • Counselling; 
  • Early and brief interventions; 
  • Relapse prevention; and 
  • Referrals to relevant service providers.

Eligibility Criteria

People aged 16 years and older in need of evidence-based drug and alcohol treatment services and their family. 

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 003 224

Website

Click to visit site

Referral Pathway

Self-referral, GP

Lives Lived Well

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Toowoomba, Chinchilla, Dalby, Tara, Gatton, Kingaroy and Warwick.

Services Offered

Alcohol and other drugs counsellors provide non-residential rehabilitation services.

Specific services include -

  • Case management; 
  • Counselling, 
  • Group therapy; 
  • Relapse prevention; 
  • Support group sessions; and 
  • Referral pathways.

Eligibility Criteria

All members of the community are eligible.

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 727 957

Website

Click to visit site

Referral Pathway

Self referral, GP

Sunrise Way

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Drug and alcohol residential rehabilitation based in Toowoomba. 

Eligibility Criteria

18+ years old and seeking residential based rehabilitation support. Please contact provider for further eligibility criteria. 

View criterialess Down Arrow

Referral Contact

For referrals, please call 07 4638 9091

Website

Click to visit site

Referral Pathway

Self referral, GP

Ted Noffs

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

West Moreton Region

Services Offered

Drug and alcohol counselling services to young people 12 - 25 in the West Moreton region.

Eligibility Criteria

12 - 25 years of age Living in the West Moreton Region.

View criterialess Down Arrow

Referral Contact

For referrals, please call 1800 753 300

Website

Click to visit site

Referral Pathway

Self referral, GP

Teen Challenge

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Drug and alcohol residential rehabilitation service, based in Toowoomba, for women 18-35 and men 18-39.

Eligibility Criteria

Women aged 18 to 35 and men aged 18 to 39. Please contact provider for further eligibility criteria. 

View criterialess Down Arrow

Referral Contact

For referrals, please call 07 3422 1500

Website

Click to visit site

Referral Pathway

Self referral, GP

Sunrise Way

Current Program

Drug and Alcohol Treatment Services

Communities Serviced

Whole of region

Services Offered

Culturally appropriate drug and alcohol residential rehabilitation based in Toowoomba. 

Eligibility Criteria

18+ years old and seeking residential based rehabilitation support. Please contact provider for further eligibility criteria. 

View criterialess Down Arrow

Referral Contact

For referrals, please call 07 4638 9091

Website

Click to visit site

Referral Pathway

Self referral, GP, Aboriginal Health Worker

Ipswich Region

Steve Royle Exercise Physiology Group

Current Program

Chronic Conditions Program

Communities Serviced

Ipswich

Services Offered

Type of Service: 8-week healthy eating and active lifestyles group program. This program: 

  • Offers weekly sessions for 1.5 hours over a 8-week period. 
  • Aims to empower participants to take responsibility for their own health by focusing on behavior modification principles.
  • Aims to support participants to make long term healthier lifestyle choices. 
  • Takes a no-diet philosophy and approach towards weight management, encouraging participants to look beyond weight as the sole measure of success.
  • Aims to change participant attitudes and mindset regarding dietary fads, gimmicks and weight loss misconceptions.

Chronic Condition: Diabetes
Group or individual: Group

This program has now reached full capacity. Should another program become available more information will be provided. 

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND 

  • Suffer from and be considered to have clinically stable cardiovascular disease (CVD), pre-diabetes (e.g. insulin resistance), type 2 diabetes mellitus (T2DM) and/or metabolic syndrome or a combination of the aforementioned. 
  • Be in the contemplation or action stage for lifestyle modification/behavior change.
  • Be happy to attend the program as part of the group.
  • Be able to be independent within a group setting (i.e. not require consistent 1-on-1 supervision from the clinician).
  • NOT have a diagnosed eating disorder (e.g. anorexia nervosa).

View criterialess Down Arrow

Referral Contact

Referrals can be made by GPs, allied health professionals or self-referral

Referral Pathway

Contact Person: Steve Royle
Phone: 07 3381 1835 (admin will answer the phone as Bremer Medical) 
Email: steve.royle@uqhealthcare.org.au
Fax: 07 3381 1809


To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax. 

EACH

Current Program

Chronic Conditions Program

Communities Serviced

Ipswich

Services Offered

Type of Service: Care coordination
Chronic Condition: All in scope
Group or Individual: Care coordination for individuals

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

View criterialess Down Arrow

Healthy Lifestyles Australia

Current Program

Chronic Conditions Program

Communities Serviced

Ipswich Central and Booval, Redbank and Goodna, Rosewood, Springfield, Camira, Willowbank, Purga and Yamanto

Services Offered

Type of Service: 
  • Ipswich Central and Booval - dietetics, exercise physiology and diabetes education
  • Redbank and Goodna - dietetics, exrcise phsyiology and diabetes education
  • Rosewood - dietetics and exercise phsyiology
  • Springifled - dietitian and exercise physiology
  • Camira and Willowbank - dietitian
  • Purga and Yamanto - dietitian and exercise physiology 

Chronic Condition: All in scope
Group or Individual: Group and individual

Eligibility Criteria

Patients must have exhausted all other funding options prior to using Darling Downs and West Moreton PHN Chronic Conditions Program funding. This includes their private health insurance, Department of Veterans’ Affairs, Medicare and NDIS funding. 

AND

have a diagnosed chronic condition or risk factor, specifically:

  • arthritis
  • cardiovascular disease
  • chronic pain
  • diabetes
  • obesity
  • physical inactivity
  • respiratory disease

View criterialess Down Arrow

Referral Contact

Referrals can be made by GPs

Website

Click to visit site

Referral Pathway

Phone: 07 3088 2323 
Email: referrals@healthylifestylesaustralia.com 
Fax: 07 3053 8133 
Medical Objects: Yes (preferred method for referrals)

To make a referral, complete the PHN Chronic Conditions Referral Form (Medical DirectorRTF for uploading to Best Practice or editable PDF) and send via fax or Medical Objects. 

Neami National

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Communities in the Toowoomba, Ipswich, Lockyer Valley and Scenic Rim regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

Referrals can be made by GPs, allied health professionals, self-referral or family members and carers

Website

Click to visit site

Referral Pathway

Contact Information
Phone: 1300 012 710
Email: navigator@neaminational.org.au
Fax: 07 3103 4634

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 


Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the Darling Downs and West Moreton region

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

View criterialess Down Arrow

Website

Click to visit site

Referral Pathway

To find out more about these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith
Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

Referrals must be made by GPs or psychiatrists. A Mental Health Treatment Plan is mandatory for referral to this service.

Referral Pathway

Contact Information: Mi-Mind Centre
(Services Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley region)
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au
Fax: 07 4613 0944

Contact Information: Our House Our Haven
(Services the Ipswich, Scenic Rim and Somerset region)
Mobile: 0416 826 203
Email: info@ohoh.org.au
Fax: 07 3496 1753

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Therapy Pro

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Communities in the Ipswich, Lockyer Valley, Scenic Rim and Somerset regions. Also services Blackbutt.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

Referrals must be made by GPs

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 1300 004 414
Email: info@therapypro.com.au
Fax: 07 3112 4203

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and send via fax. 

West Moreton Hospital and Health Service

Current Program

West Moreton Hospital and Health Service (WMHHS) Residential Aged Care Facilities (RACF) After Hours’ Care Initiative 

Communities Serviced

Selected Residential Aged Care Facilities (RACF) within the West Moreton region.

Services Offered

The WMHHS research project will demonstrate improvements in access, efficiency, effectiveness of after-hours care in RACFs by:

  • Developing and implementing strategies to support after-hours’ care in selected RACFs.
  • Empower RACF staff to provide safe, evidenced based care by aiding decision making prior to transfers of residents to emergency departments in the after-hours’ period .
  • Provide resources to enhance clinical assessment, assist with care planning, and promote early intervention to prevent clinical escalation.
  • Collaborate with Ipswich Hospital Emergency Department, Geriatricians, Queensland Ambulance, and general practices to ensure evidence based information is integrated into project resources.
  • Integrate existing resources such as MyHealthRecord and West Moreton Digital Hospital into the project.


Eligibility Criteria

This service is available to Residential Aged Care Facilities in the West Moreton Region

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Referral Contact

Project Contact: Carol Hope | Email: wm_serviceimprovement@health.qld.gov.au

Mental Illness Fellowship Queensland (MIFQ)

Current Program

Mental Health Stepped Care - Low Intensity

Communities Serviced

Communities in the Toowoomba and Ipswich regions, and the Boonah area

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

Referrals can be made by GPs or self-referral

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 1300 971 309
Email: newaccess@mifq.org.au

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact the provider for referral pathway. 

Neami National

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Communities in the Ipswich, Lockyer Valley, Scenic Rim and Somerset regions, including the Boonah area

Services Offered

The Optimal Health Program is an eight-session (over a 6-8 week period) self-development program promoting hope, growth and partnership.

By the end of this program, individuals will have covered:

  • Strategies to optimise and maintain mental health and wellbeing
  • An understanding of stress, vulnerability, strengths and strategies
  • The identification of collaborative partners and support network
  • A plan to maintain mental health, manage stress and periods of illness
  • Tools to manage effective change.

All participants receive their own workbook and fortnightly one-on-one coaching session. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

Referrals can be made by GPs or self-referral

Referral Pathway

Contact Information: Fiona Terry
Phone: 07 3375 7333
Mobile: 0434 335 207
Email: darra@neaminational.org.au
Fax: 07 3375 758

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

HealthWISE

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Communities in the Ipswich, Somerset, Cherbourg and South Burnett region, including the Boonah area.

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

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Referral Contact

Referrals must be made by GPs, allied health professionals or self-referral

Website

Click to visit site

Referral Pathway

Contact Information:
Phone: 1800 931 540
Email: mentalhealth@healthwise.org.au
Fax: 1300 452 059
Medical Objects: Yes

To refer patients into this service, please fill out the HealthWISE Referral Form send via fax or Medical Objects.

Richmond Fellowship Queensland

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Ipswich and Toowoomba

Services Offered

The New Sensations program offers a one-day workshop followed by up to four one-hour individual therapy sessions. The workshop will introduces participants to Sensory Modulation and the individual sessions tailor strategies to meet an individuals needs.

Sensory Modulation can be described simply as improving the way someone feels or functions by using their senses. Sensory Modulation can help people to self-regulate when facing challenging moods, emotions, thoughts and feelings, especially when talking or thinking may be difficult. Participants learn strategies to improve their mood, manage their stress, feel more calm and relaxed or more alert and focused, and more motivated to get things done. Sensory items will be provided to explore in the group and some small items will be provided to take home. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

Referrals can be made by GPs or self-referral

Website

Click to visit site

Referral Pathway

Contact Information: 
Phone: 07 3363 2555
Email: newsensations@rfq.com.au
Fax: 07 3363 2557 (Ipswich)
Fax: 07 3363 2598 (Toowoomba)

To refer patients into this service, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send via fax. 

Ipswich Hospice Care

Current Program

After Hours - Palliative Care

Communities Serviced

Ipswich

Services Offered

Hospice Based Palliative Care

Eligibility Criteria

Hospice care is provided to anyone with a life-limiting health condition, who their doctor believes to be in the end-stage of their illness, needing a level of care that cannot be safely provided at home, or if the client does not wish to die at home.

Clients may be referred to the Hospice by themselves, their families and friends, their GP, Community Service Providers and other hospitals. For more information about referring a client please contact our Director of Nursing.

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Referral Contact

To make a referral, please call 07 3812 0063

Website

Click to visit site

Referral Pathway

GP or Hospital and Health Service

Translating & Interpreting Service (TIS)

Current Program

Refugee Health

Communities Serviced

Whole of region

Services Offered

Allied Health Providers funded access to Translating & Interpreting Service (TIS).

Eligibility Criteria

Allied Health Professionals eligible for the program include:

  • Audiologists, 
  • Diabetes Educator, 
  • Dietitians, Dentists, 
  • Exercise Physiologists, 
  • Mental Health workers, 
  • Physiotherapists, 
  • Psychologists, 
  • Podiatrists, 
  • Occupational therapists,              
  • Optometrists, 
  • Speech pathologists.                                                      

Allied Health Professionals who are involved in the program must agree to:

  • Complete cross cultural training
  • Bulk bill clients they consult with under this program
  • Participate in an evaluation of the program.

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Referral Contact

07 4615 0900

Referral Pathway

Interpreting for Allied Health Professionals Program Expression of Interest

Access Community Services

Current Program

Refugee Health

Communities Serviced

Redbank, Goodna, Ipswich

Services Offered

Refugee Health Nurses will facilitate access to refugee health assessment services as well as ongoing health care management by General Practices, assisting a smoother transition to the Australian healthcare system.

Eligibility Criteria