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Focus on the patient experience – creating great places to receive care

This online workshop will cover the following topics:
• Building trust and improving the experience for patients and their carers
• Creating an environment that is a better place to provide and receive care
• Improving the quality and safety of care for your patients
• Implement practical tools focused on the 3 P’s – People, Processes and Place
• Decrease complaints and build consistency in the patient experience

This online workshop will include:
• Handouts
• Keynotes, discussions and practical tools
• Live chat opportunities to ask questions and share experiences
• Earn 2 CPD points

For more information, contact Studer Group Australia at events@studergroup.com.au or 0755398801.

Thu
4
Jul

When
10:00am - 12:00pm,
Thursday 4 July 2024

Organiser
Studer Group Australia

CPD Points Available?
Yes

Event Fees?
Yes