Menu Icon Search

Digital Health

The Darling Downs and West Moreton PHN provides a range of support tools to ensure that primary health care professionals and practices can achieve meaningful use of current eHealth systems.

Digital Health is about electronically connecting up the points of care so that health information can be shared securely. This information enables health professionals to deliver safer, more efficient, better quality healthcare. 

Further information can be found by visiting the Department of Health eHealth record Learning Centrefrequently asked questions, or find out about privacy and security.

Our Digital health strategies focus on the following key items as supported by the Department of Health.

Health Care Identifiers

The delivery of safe, effective and efficient healthcare relies on good communication and systems that share information, where the subject of care can be accurately and reliably identified. The Healthcare Identifiers (HI) Service is a national system, operated by the Department of Human services, for uniquely identifying healthcare providers, healthcare organisations and individuals receiving healthcare.

Healthcare Identifiers are a fundamental component of all national eHealth programs and initiatives, such as the My Health Record system.

Healthcare Identifiers help ensure individuals and healthcare providers can have confidence that the right information is associated with the right individual at the point of care and when information is shared, it reaches the intended recipient.

There are three types of Identifiers that can be used. These are:

  1.  Healthcare Provider Identifier – Individual (HPI-I) – for individual healthcare providers involved in providing patient care;
  2. Healthcare Provider Identifier – Organisation (HPI-O) – for organisations that deliver healthcare (such as medical and allied health practices, or hospitals);
  3. Individual Healthcare Identifier (IHI) – for individuals receiving healthcare services.

Individual healthcare providers registered with the Australian Health Practitioner Regulation Agency (AHPRA) are automatically assigned a Healthcare Identifier. You check this on the AHPRA website.

If your profession is not regulated by AHPRA, you need to apply for a Healthcare Identifier using this form

Cyber Safety

Following recent international incidences of ‘Ransomware’ attacks targeting computer networks and the ongoing issues that practices experience with data security, it is important that general practice have access to accurate information on how to protect their practice data and how to mitigate risk when it comes to data security.  Access our information flyer: Cyber Attack Prevention Information: is your practice vulnerable?

Contact Us

To learn more about what assistance we can provide specifically for you, please email us at

Icon Stay in the loop

Subscribe to our e-newsletter to stay up-to-date with news and information
affecting Health Care practitioners in the Darling Downs and West Moreton Regions: