Menu Icon Search

Digital Health

Banner Image

Digital Health

Our PHN’s Digital Health priorities are aligned with Australia’s National Digital Health Strategy 2018 – 2022.

Digital Health is about electronically connecting points of care so that health information can be shared securely online. This enables healthcare providers to deliver safe, more efficient and better-quality health care.

My Health Record outline RGB

My Health Record

My Health Record is an online summary of a person’s individual health information. Through the My Health Record system, authorised healthcare providers involved in a patient’s care can securely access timely information about their patients including:

  • shared health summaries
  • discharge summaries
  • prescription and dispense records
  • pathology
  • diagnostic imaging reports

Individuals control what goes into their My Health record, and who can access it.

Registering to Access My Health Record as a Healthcare Provider

To register for access to My Health Record, choose the type of healthcare provider you work for:

My Health Record System Policy

Healthcare providers need to confirm they have a My Health Record system policy that addresses a number of critical areas in order to meet the legislative requirements to participate in using My Health Record.

Learn more about My Health Record Security Practices and Policies Checklist and My Health Record Policy Requirements.

My Health Record Privacy, Security and Access

The Australian Digital Health Agency is the System Operator of the My Health Record system.

The Australian Digital Health Agency actively monitors and responds to threats and risks within the cyber security environment and uses the internationally recognised management framework, Information Technology Infrastructure Library (ITIL).

All access and use of the My Health Record system is monitored by the Australian Digital Health Agency Cyber Security Centre.

Learn more about My Health Record System Security and My Health Record Privacy Policy.

Cyber Security Guidance Materials

A range of cyber security guidance materials have been produced to encourage healthcare providers to improve the information security of the entire health sector.

To view and download these materials, click here.

Electronic prescriptions

Electronic prescriptions form part of the broader digital health and medicines safety framework. They enable the prescribing, dispensing and claiming of medicines, without the need for a paper prescription. Prescribers and patients can choose an electronic prescription as an alternative to a paper prescription. Paper prescriptions will still exist.

Under the National Health Plan for COVID-19, the Australian Government has accelerated the delivery of electronic prescribing and will be progressively available from the end of May 2020. Click here for more information.

An amendment has been made to the Health (Drugs and Poisons) Regulation 1996 (HDPR) to support the Commonwealth Government’s National Health (COVID-19 Supply of Pharmaceutical Benefits) Special Arrangement 2020. The amendment:

  • enables a prescriber to send a digital image of a prescription to a dispenser
  • gives a temporary exemption from the requirement to send paper copies of some prescriptions to dispensers
  • recognises digital images of prescriptions sent and dispensed under the special arrangement since 26 March 2020 as complying with the HDPR.

Click for Pharmacists | Click for Prescribers

Helpful Links and Resources

We've compiled a list of helpful links and resources for you to access.

Digital Health Resources

My Health Record Resources

My Health Record Training

Australian Digital Health Agency

Find out more about Australia's national digital health strategy and keep up to date with the latest training.

Department of Health

Find resources and information relating to digital health, including information about the Healthcare Identifiers Service.

Department of Human Services

Find information about the Practice Incentive Program (PIP) eHealth Incentive, including eligibility.

Pharmaceutical Society of Australia

Find My Health Record information for Pharmacists.

The Pharmacy Guild of Australia

Login with your myGuild account to find out information about digital health for health professionals.

Australian Digital Health Agency My Health Record

Find out more about My Health Record, including:

  • benefits of My Health Record
  • clinical governance
  • security practices and policies
  • privacy and security obligations
  • mental health toolkit


The RACGP has developed a number of resources to assist general practice in their use of My Health Record.

Australian Digital Health Agency

Use this portal to complete the My Health Record online training.

Australian Digital Health Agency

Use this portal to complete on demand simulated training of using the My Health Record system.

Get Support

For more information, please contact:

Our Primary Care Engagement Team

PHN 1803033 Website Redesign Get support
On this page you'll find:

Quick links loading...