Our PHN’s Digital Health priorities are aligned with Australia’s National Digital Health Strategy 2018 – 2022.
Digital Health is about electronically connecting points of care so that health information can be shared securely online. This enables healthcare providers to deliver safe, more efficient and better-quality health care.
My Health Record
My Health Record is an online summary of a person’s individual health information. Through the My Health Record system, authorised healthcare providers involved in a patient’s care can securely access timely information about their patients including:
- shared health summaries
- discharge summaries
- prescription and dispense records
- diagnostic imaging reports
Individuals control what goes into their My Health record, and who can access it.
Registering to Access My Health Record as a Healthcare Provider
My Health Record System Policy
Healthcare providers need to confirm they have a My Health Record system policy that addresses a number of critical areas in order to meet the legislative requirements to participate in using My Health Record.
My Health Record Privacy, Security and Access
The Australian Digital Health Agency is the System Operator of the My Health Record system.
The Australian Digital Health Agency actively monitors and responds to threats and risks within the cyber security environment and uses the internationally recognised management framework, Information Technology Infrastructure Library (ITIL).
All access and use of the My Health Record system is monitored by the Australian Digital Health Agency Cyber Security Centre.
Cyber Security Guidance Materials
A range of cyber security guidance materials have been produced to encourage healthcare providers to improve the information security of the entire health sector.
To view and download these materials, click here.
How We Support Primary Care
We can support your practice with:
- My Health Record
- Secure Messaging – Medical-Objects, Argus, HealthLink and ReferralNet
- eHealth Practice Incentive Program (ePIP)
- Electronic Transfer of Prescriptions – eRx Script Exchange and Medisecure
- Electronic Prescriptions
- Provider Digital Access - PRODA
- Queensland Health’s eHealth Provider Portal - The Viewer
Electronic prescriptions form part of the broader digital health and medicines safety framework. They enable the prescribing, dispensing and claiming of medicines, without the need for a paper prescription. Prescribers and patients can choose an electronic prescription as an alternative to a paper prescription. Paper prescriptions will still exist.
Under the National Health Plan for COVID-19, the Australian Government has accelerated the delivery of electronic prescribing and will be progressively available from the end of May 2020. Click here for more information.
An amendment has been made to the Health (Drugs and Poisons) Regulation 1996 (HDPR) to support the Commonwealth Government’s National Health (COVID-19 Supply of Pharmaceutical Benefits) Special Arrangement 2020. The amendment:
- enables a prescriber to send a digital image of a prescription to a dispenser
- gives a temporary exemption from the requirement to send paper copies of some prescriptions to dispensers
- recognises digital images of prescriptions sent and dispensed under the special arrangement since 26 March 2020 as complying with the HDPR.
Helpful Links and Resources
We've compiled a list of helpful links and resources for you to access.
Digital Health Resources
My Health Record Resources
My Health Record Training
Australian Digital Health Agency
Find out more about Australia's national digital health strategy and keep up to date with the latest training.
Department of Health
Department of Human Services
Find information about the Practice Incentive Program (PIP) eHealth Incentive, including eligibility.
Pharmaceutical Society of Australia
Find My Health Record information for Pharmacists.
The Pharmacy Guild of Australia
Login with your myGuild account to find out information about digital health for health professionals.
Australian Digital Health Agency My Health Record
Find out more about My Health Record, including:
- benefits of My Health Record
- clinical governance
- security practices and policies
- privacy and security obligations
- mental health toolkit
The RACGP has developed a number of resources to assist general practice in their use of My Health Record.
On this page you'll find:
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