Older Persons' Health and Wellbeing Strategy 2021–2026
The Older Persons' Health and Wellbeing Strategy (2021 – 2026) has been jointly developed by PHN and West Moreton Health. The strategy has been developed to guide the way we plan and deliver community, primary and secondary health services to support older people to stay healthy, connected and at home. Additionally, the strategy recognises the important role families and carers play in helping to keep our older population healthy, happy, and fulfilled.
The Plan outlines seven action items developed following extensive consultation with a range of stakeholders including consumers, their family, and carers. In developing the strategy, the current state was examined, the ideal future position was defined, and the required direction to achieve the vision was determined.

Services we support
Scroll through the below programs to discover how the PHN supports external programs assisting older people in our region.
CiMAS Palliative Care in RACFs in West Moreton
We support in-hours and after-hours palliative care services for residents of residential aged care facilities (RACFs). This service provides residents access to coordinated and high-quality palliative care that is timely, patient-centred, based on clinical need and the patient’s GP palliative care plan.
Who is eligible?
- Residents in an RACF in the West Moreton region requiring palliative care assessment, symptom management and/or assistance with a care plan.
Who can refer?
- staff at RACFS
- self-referral, or referral from a family member or loved one.
Mental Health Services
The NewAccess Program is a free service developed by Beyond Blue providing support in the form of a specially trained coach and includes:
- One (1) x 60 minute initial assessment followed by five (5) x 30 minute sessions over six (6) weeks.
Who is eligible?
- Residents at RACFs with, or at risk of, a mild to moderate mental health condition.
Who can refer?
- staff at RACFS
- self-referral, or referral from a family member or loved one

CiMAS Palliative Care in RACFs
We support in-hours and after-hours palliative care services for residents of residential aged care facilities (RACFs).

Mental Health Services
The NewAccess Program is a free service developed by Beyond Blue providing support in the form of a specially trained coach.

After Hours Care with AGES Project
We support after-hours care through the Darling Downs Health Acute Geriatric Evaluation Service (AGES) Model of Care Project.
Care finder
The aged care system is complex, and some people find it more difficult than others to navigate and access the services they need.
Care finders support vulnerable older people who would not be able to arrange services without intensive support and do not have a family member or friends who can help.
The care finder program is part of aged care reform in response to the recommendations of the Royal Commission and funded nationally through PHNs to improve integration between the health, aged care and other systems at a local level.
Care finder services are provided at no cost as they are fully funded through Darling Downs and West Moreton PHN.

RACF Nurse Guide
West Moreton Health in partnership with the PHN have developed a comprehensive care guide to assist nurses and personal care staff working in West Moreton residential aged care facilities (RACFs).
The aim of the care guide is to:
- enhance thoroughness of nursing assessments
- assist in care planning
- promote early health interventions to prevent avoidable health declines and hospitalisations and keep the elderly in their home environment for as long as possible.

Dementia Australia services for people living with dementia
Darling Downs and West Moreton PHN have created resources to assist people living with dementia or for family, friends, and carers of people living with dementia.

Need support?
Our Primary Care Liaison team is available to provide one-on-one support.
E: practicesupport@ddwmphn.com.au
P: 07 4615 0900
