SearchProvider Connect Australia (PCA)
Learn more about Provider Connect Australia (PCA) and how it can provide time savings for your organisation.
Already have a PRODA Account? Start your PCA Registration: Register for PCA
What is Provider Connect Australia?
Provider Connect Australia™(PCA™) is an Australian Digital Health Agency initiative to help healthcare providers update their business information in a single place.
PCA™ allows you to update all of your business partners at once, in one place. When your organisation signs up for PCA™, it means only a single master copy of the healthcare provider organisation’s details needs to be maintained, with chosen business partners automatically updated whenever any details change. This saves time, reduces human error and removes the hassle of filling out multiple forms.
Your business partners may include the National Health Services Directory, secure messaging providers or your local Primary Health Network (PHN).
PCA™ in Practice:
Learn how PCA™ has helped Laidley Family Doctors:
How does it work?
The fastest way for healthcare providers to keep business partners and patients up-to-date with important business changes – like opening hours, contact information and healthcare services – is by updating their details through PCA™.
Once registered with PCA™, providers can choose to automatically send these important business updates to all their business partners, eliminating the need to manually update multiple platforms when their details change.
Benefits
The benefits of being signed up for PCA include:
- streamlined updates: a single platform to update business and service information, reducing the need for multiple updates across different systems.
- reduced duplication: minimises repetitive processes by providing a centralised source of information.
- consistent information: ensures up-to-date and consistent information about healthcare services and practitioners across various stakeholders.
- improved communication: enhances communication with funders, health service directories, and other key partners.
- increased efficiency: saves time and resources, allowing healthcare providers to focus more on patient care.
- enhanced accuracy: maintains the accuracy of healthcare service and practitioner information, which is crucial for patient care and service delivery.
How to register
There are four main steps to register for Provider Connect Australia. Follow the below steps.
- Familarise yourself with the pre-registration checklist
- Register your organisation
- Set up you organisation
- Maintain organisation details
Your feedback is important for the continuous improvement of the PCA system. After completing the registration and setup please email your feedback to pca@digitalhealth.gov.au.
PCA™ Business Partner
If your organisation relies on up-to-date information from health providers, PCA™ can streamline your provider registration process. Your organisation can receive automatic updates from the healthcare provider organisations you support and reduce or eliminate the potential for errors from manually transcribing information.
Become a PCA™ business partner
For more information or to book a meeting to become a PCA™ Business Partner, email pca@digitalhealth.gov.au
Explore the benefits of registering as a PCA Business Partner.
Need support?
Australian Digital Health Agency Help Centre
P: (02) 6223 0741 option 3
E: pca@digitalhealth.gov.au
Services Australia
PRODA Help
P: 1800 700 199
E: proda@servicesaustralia.gov.au
Need PHN support?
Our Primary Care Liaison team is available to provide one-on-one support.
