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Head Office
Level 1, 162 Hume Street (PO Box 81), Toowoomba QLD 4350  
P (07) 4615 0900   

West Moreton
Level 5, World Knowledge Centre, 37 Sinnathamby Boulevard, Springfield Central QLD 4300
P (07) 3202 4433   F (07) 3202 4411

Primary Care Support

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PHN Program Complaints Policy

The complaint handling procedure ensures that complainant concerns are promptly and fairly managed. Effective complaint handling by PHNs and the Department of Health supports continuous improvement of the PHN Program.

For more information and to read the policy, click here

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