SearchQueensland Health initiatives
GP Smart Referrals (GPSR)
GP Smart Referrals (GPSR) are digital referrals that integrate with Best Practice and Medical Director software to enable faster, more streamlined management of referrals to Queensland public hospitals.
Introduction to Smart Referrals
Benefits of GPSR
- fields requiring patient demographics will auto-populate from the clinical record, reducing time spent with manual data entry
- allows for the attachment of test results, imaging and other clinical documents from the clinical record or your PC, in multiple formats
- aligns with state-wide essential referral criteria, reducing the number of referrals being returned
- has an in-built Service Directory to inform you of the closest service available to your patient’s home.
Resources
- Smart Referrals overview (Queensland Health)
- Smart Referrals resources (Queensland Health)
- Smart Referrals information (Clinical Excellence Queensland, Queensland Health)
Support
Queensland Health
Phone: 1300 478 439
Email: QH-SmartReferrals@health.qld.gov.au
West Moreton Health support
E: WM-Smartreferrals@health.qld.gov.au
P: 07 3413 7200
Darling Downs Health Smart Referrals team
E: DDH-SmartReferrals@health.qld.gov.au
P: 07 4616 5276
Urgent weekend/out of hours support: 1300 478 439 (select Option 2, Smart Referrals)
The Viewer
The Health Provider Portal (HPP) provides a summary of patient health information from public Queensland Health facilities. All information is provided via secure access to Queensland Health’s read-only clinical application called ‘The Viewer’.
Benefits for healthcare providers:
- Time efficiency: saves time by reducing the need to locate medical records across different Queensland Health systems.
- Comprehensive patient information: provides quick access to extensive patient data, improving the quality of patient care.
- Specialty information visibility: increases visibility of specialty information such as oncology, cardiology, endoscopy, and mental health.
Accessing The Viewer as an external provider
Only eligible practitioners practising in Queensland will be granted access to The Viewer. This currently includes:
- general practitioners
- specialists
- nurses
- midwives
- paramedics
- pharmacists
- optometrists
Resources
- Information about The Viewer (Queensland Health)
- Health practitioner resources (Queensland Health)
- Training and support resources (Queensland Health)
Contacts
Queensland Health
General Enquiries
P: 1300 478 439
E: TheViewer-HPP@health.gov.au
Technical assistance
P: 1300 478 439
Queensland Health Secure Transfer Service
The Queensland Health Secure Transfer Service (STS) allows Queensland Health facilities to electronically communicate with GPs key patient information such as discharge summaries.
Individual GPs or your practice manager need to ensure that details of your Medicare Provider Number and Healthcare Provider Identifier – Individual (HPI-I) are up-to-date and registered with Queensland Health’s STS directory.
To register for the Queensland Health STS, complete the forms below:
- Health care organisations STS update form
- Individual health care professionals STS update form
Contacts
Queensland Health
Contact 1300 478 439 for technical support
You can also email STS_External-Alerts@health.qld.gov.au
QScript
QScript is Queensland Health's real-time prescription monitoring system for monitored medicines; an easily accessible secure database designed to aid prescribers and pharmacists in reviewing current patient data on prescription history of Schedule 8 (S8) and select Schedule 4 (S4) medications. QScript uses a traffic light notification system, red notifies of potential high-risk circumstances, amber if patient data is available, and green if no patient history. It integrates seamlessly with existing prescribing and dispensing software systems, providing healthcare professionals with real-time information on patients' prescription histories.
Since 1 January 2023, QScript has been mandatory for health practitioners, including doctors, dentists, nurse practitioners, and pharmacists to check prior to prescribing or dispensing monitored medicines. The decision on whether to prescribe or supply a monitored medicine for a patient always remains with the relevant practitioner, regardless of if access to QScript is available.
Health practitioners are required to register to access QScript. The registration process involves verifying professional details and integrating the system with their practice software.
Benefits for health care providers:
- accurate real-time prescription & dispensation data
- increased awareness of potential medication risks
- improves transparency for prescription information
- early risk management for patients prescribed monitored medications.
Resources
- Qscript Education Toolkit (Queensland Health)
- QScript information (Queensland Health)
- QScript help topics (Queensland Health)
Support
QScript technical support team
P: 1800 776 633
E: it.qscript@health.qld.gov.au
For regulatory and non-technical help, contact the Monitored Medicines Unit at MMU@health.qld.gov.au
