SearchSecure Messaging
Secure messaging allows healthcare providers to send and receive sensitive clinical information securely. Benefits for healthcare providers include:
- enhanced patient confidentiality and privacy
- improved compliance with health information security regulations
- streamlined communication between healthcare professionals
- faster, more efficient coordination of patient care
- secure and convenient access to patient records and information.
The use of secure messaging is a requirement for general practices participating in the ePIP Health Incentive.
Choosing a secure messaging provider
Healthcare providers may choose any secure messaging provider that suits their needs.
Current available providers are listed below.
Note: HealthLink has acquired Telstra Health’s Argus service. If your organisation currently uses Argus and you have any questions or need further assistance, please contact HealthLink at transition@healthlink.net or call 1800 125 036 (extension 820).
Resources
- Secure messaging (ADHA)
- Secure communications (RACGP)
- Knowledgebase (Medical Objects)
- Messaging system support page (HealthLink)
- Support page (ReferralNet)
- Training and support (Argus)
Important update about Argus: Telstra Health is no longer accepting new registrations or subscription renewals. Please contact HealthLink for further information.
Contacts
Medical Objects
P: 07 5456 6000
E: helpdesk@medicalobjects.com
HealthLink
P: 1800 125 036
E: helpdesk@healthlink.net
ReferralNet
P: 03 9675 0600
E: referralnet.support@global-health.com
Australian Digital Health Agency
For assistance with either using or implementing secure messaging
P: 1300 901 001
E: help@digitalhealth.gov.au
Need PHN support?
Our Primary Care Liaison team is available to provide one-on-one support.
