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Darling Downs and West Moreton PHN (the PHN) takes the protection of your personal information seriously and is committed to ensuring that your personal and health information is handled in accordance with our legal and contractual obligations and community expectations and in a way that will ensure the continued trust of all stakeholders.

For further information, please refer to our Privacy Policy

Security of information collected

Darling Downs and West Moreton PHN takes the security of your personal information seriously. The PHN takes reasonable measures, proportional to the associated risk, to protect the personal information it holds from loss, misuse, unauthorised access or disclosure, alteration and destruction.

Darling Downs and West Moreton PHN  maintains certification against ISO 27001. More information about the steps the PHN takes to protect your information is available here.

Pursuant to its records retention policies and procedures, the PHN shall not keep personal data for longer than necessary or permitted by law.

Darling Downs and West Moreton PHN will not make available to a third party any personal information supplied by you without consent, other than for the purpose that it was provided or unless required or permitted by law.

Use of your personal and health data

Darling Downs and West Moreton PHN shall collect, hold and use personal data only for specific, legitimate business purposes and in a manner consistent with the purposes for which it was collected. Darling Downs and West Moreton PHN shall take all reasonable steps to ensure that personal data it holds is reliable for its intended use, accurate, complete and, where necessary, appropriately updated.

Commissioned provider

For any critical incidents, including data breaches, that impact any of our commissioned service providers, please contact your Commissioning Coordinator or submit the details via our Critical Incident Report Form.

Contact us

Darling Downs and West Moreton PHN welcomes your feedback on this Privacy Policy. If you have any questions about the policy or if you are an individual seeking access to, or correction of, your personal or health information held by the PHN, please contact our Privacy Officer at privacy@ddwmphn.com.au or calling 07 4615 0900 during business hours, Monday to Friday.