SearchWattle House is a free and welcoming place for people in the Toowoomba region to access person-centred mental health and wellbeing supports.
At Wattle House, you are welcomed into a safe and supportive space where you can feel heard, understood and respected. Peer workers with lived experience walk alongside each person at their own pace, offering genuine connection, shared understanding and compassion.
About Wattle House Toowoomba
Together we explore what wellbeing looks like for you, building confidence, strengthening connections, and finding the mental health and wellbeing supports that feel right for your journey.
Wattle House Toowoomba is a free service for our community. Our aim is to make it easier for you to get the mental health support you need by bringing a range of services under one roof.
Support offered at Wattle House Toowoomba:
- Someone to talk to when you’re feeling overwhelmed
- Support to understand what you’re going through
- Help to plan your next steps
- Counselling and psychological therapies
- Practical support for a short period if you are experiencing distress
Support you in finding the mental health and wellbeing supports that feels right for your journey.
You can come to us for early support, ongoing support, or help finding the right place to go next. We can support connection to other health services, including GPs, where this is helpful and with each person’s consent to make your experience feel simple and well connected.
Wattle House Toowoomba is not a crisis service - For 24/7 mental health crisis support in Queensland, call 1300 MH CALL (1300 642 255). If you or someone else is in immediate danger, call Triple Zero (000) or go to your nearest Emergency Department.
Who we support
Wattle House Toowoomba is for everyone. When you visit us, our team will warmly welcome you. Our team includes peer workers with lived experience, Aboriginal and Torres Strait Islander staff, bicultural workers, and access to translation support.
A safe and inclusive space
Wattle House is designed to be a calm and welcoming place. We want you to feel comfortable from the moment you walk-in. Our space is:
- Free
- Walk-in friendly
- Accessible for people living with disability
- Culturally safe
- LGBTIQA+ safe
- Breastfeeding friendly
- Able to provide translation and interpretation services
- Open to self referral and GP referral.
Contact
Location:
Ground Floor, 123 Margaret Street, Toowoomba City (interim site)
Opening Hours:
Monday to Friday, 8:30am - 4:30pm (excluding public holidays)
Phone:
07 2146 3848
Email:
wattlehouse@mentalhealthwellbeing.org
Frequently Asked Questions
Who is Wattle House for?
Wattle House is for anyone in the Toowoomba region who would like support with their mental health. You are welcome here no matter your background, identity, or situation.
A diverse range of services are available, with support offered to help each person find the mental health and wellbeing options that feel right for their journey.
How do people access Wattle House?
You can access Wattle House in the way that feels easiest for you.
- Walk-in during our opening hours
- Call us on 07 2146 3848
- Email us at wattlehouse@mentalhealthwellbeing.org
- Ask your GP for a referral
- Call the Medicare Mental Health Phone Service on 1800 595 212 first and ask for a referral
You do not need an appointment or a referral to get support.
What support does Wattle House provide?
Wattle House offers a range of free mental health supports, including:
- Someone to talk to when you’re feeling overwhelmed
- Support to understand what you’re going through
- Counselling and psychological therapies
- Practical support for a short period if you are experiencing distress
- Help to plan your next steps
- Guidance to connect with other services if needed.
Wattle House can support connection to other health services, including GPs, where this is helpful and with each person’s consent.
Is Wattle House a crisis service?
No. Wattle House is not a crisis or emergency service. For 24/7 mental health crisis support in Queensland, call 1300 MH CALL (1300 642 255). If you or someone else is in immediate danger, call Triple Zero (000) or go to your nearest Emergency Department.
What makes Wattle House a safe and inclusive space?
We want everyone who walks through our doors to feel respected and supported.
Our team includes:
- Peer workers with lived experience
- Aboriginal and Torres Strait Islander staff
- Bicultural workers
- Access to translation support.
We are committed to providing a culturally safe, LGBTIQA+ safe, and welcoming environment for all community members.
Where is Wattle House located and when is it open?
Ground Floor, 123 Margaret Street, Toowoomba City Monday to Friday, 8:30am–4:30pm (excluding public holidays)
You can walk in anytime during these hours.
Does it cost anything?
No. All services at Wattle House are free.
What if Wattle House isn’t the right service for me?
That’s completely okay. We’re here to help and support you in finding the mental health and wellbeing supports that feels right for your journey.
