Digital Health Engagement Officer

Darling Downs and West Moreton PHN is seeking a motivated individual who has a passion for primary health care and digital health to join our team as a Digital Health Engagement Officer, based in Springfield or Toowoomba.

The Responsibilities

• Help shape and deliver our digital transformation strategy, with a focus on improving digital health use within the community. This requires travel to support primary care providers on site (e.g. GP practices, allied health providers, pharmacies, specialists, and aged care providers) across the Darling Downs and West Moreton region.
• Facilitate and manage strong, productive partnerships with primary care practitioners and organisations. This includes general practitioners, general practice staff, allied health professionals, specialists and pharmacies.
• Monitor, track and report on progress with initiatives to the PHN Executive and Government Departments, with timely escalation of issues. This includes record keeping within our customer relationship management system.
• Deliver education and training on digital health systems building workforce capacity, as required and promoting digital health initiatives.

Selection Criteria

• Working knowledge of primary care sector and digital health; or willingness to learn and rapidly acquire this knowledge.
• Good project planning and project management skills.
• Proven ability to collaborate with stakeholders, negotiate and manage complex relationships.
• Great teamwork, including cooperating with others across the organisation.
• Ability to train or instruct others, including those with differing levels of digital literacy.
• Genuine enthusiasm for the use of technology as a key component in health care.
• Ability to travel around the Darling Downs and West Moreton region as required.

Desirable:

• Tertiary qualifications in health science or a health care discipline.
• Awareness of change management principles and techniques.
• Ability to adapt to new technologies and systems as they apply to the national and local primary healthcare sector.
• A good understanding of the primary healthcare sector and its role within the Australian health system.

All enquiries should be directed to Renata Danisevska via email renata@ddwmphn.com.au

To apply for this position, please apply via the SEEK link ensuring you include a Resume and Cover Letter that addresses the selection criteria. Applications close COB 15 August 2025.