Medical Receptionist / Admin Officer

About the Role:
This position involves providing high-quality administrative and reception support to ensure the smooth running of the practice and an excellent experience for our patients.
Key Responsibilities:
• Welcoming patients and providing a warm, professional first point of contact
• Managing phone enquiries, appointments, and patient bookings
• Processing patient arrivals, billing, and Medicare claims
• Assisting doctors and nurses with administrative tasks
• Maintaining reception area organisation and cleanliness
• Managing correspondence, recalls, emails, and daily administrative duties
• Supporting the team during busy periods to ensure efficient workflow

Requirements:
• Previous experience in a medical reception or healthcare admin role (preferred)
• Strong communication and customer service skills
• Ability to multitask and work efficiently in a fast-paced environment
• Experience with Best Practice or similar medical software (advantageous)
• Reliable, punctual, and able to work both independently and within a team
• A friendly and professional demeanour

Why Join Us?
• Supportive and collaborative team environment
• Modern, state-of-the-art practice with excellent facilities
• Opportunities for skill development and growth
• Flexible part-time hours

If you are enthusiastic, organised, and passionate about delivering exceptional patient care, we would love to hear from you.
To Apply:
Please email your CV and a brief cover letter to wgpracticemanager@wgfp.com.au or contact our Practice Manager, on 07 3894 0700, for more information.