Medical Administrator

About the Role We are seeking an experienced and patient-focused Medical Administrator to join our team at 7Springs Medical Practice. This role provides high-quality administrative and reception support to ensure the smooth day-to-day operation of the practice and an exceptional experience for our patients. You will be the first point of contact for patients and play a critical role in supporting our doctors, nurses, and wider practice team in a busy, modern healthcare environment. Key Responsibilities • Welcoming patients and providing a warm, professional first point of contact • Managing phone enquiries, appointments, and patient bookings • Processing patient arrivals, billing, and Medicare claims • Providing administrative support to doctors and nursing staff • Managing correspondence, recalls, emails, and daily administrative tasks • Maintaining reception area organisation and presentation • Supporting team workflow during busy periods to ensure efficiency and patient satisfaction About You To be successful in this role, you will demonstrate the following: • Minimum 3 years’ experience in medical reception or healthcare administration • Strong communication, interpersonal, and customer service skills • Ability to multitask and work efficiently in a fast-paced environment • Experience using Best Practice or similar medical software (highly regarded) • Reliable, punctual, and able to work both independently and collaboratively • A friendly, calm, and professional demeanour with a patient-centred approach Why Join 7Springs? • Supportive and collaborative team culture • Modern, purpose-built medical facility • Opportunities for ongoing skill development and professional growth • A values-driven practice focused on quality, compassion, and innovation How to Apply If you are enthusiastic, organised, and passionate about delivering exceptional patient care, we would love to hear from you. Please email your CV and a brief cover letter to employment@sevensprings.com.au.