SearchHead to Health Phone Service
Provided by Neami National
The Head to Health Phone Service offers a free, confidential, and friendly referral phone service for people seeking support for their mental and emotional wellbeing. The service is available to everyone – including GPs, who are seeking to refer their patients to mental health supports.
The service offers a ‘no wrong door’ approach to accessing mental health care. Experienced mental health professionals are available to assess the client needs (utilising the IAR-DST tool where appropriate), and connect the caller to the appropriate and immediate, ongoing support.
A referring GP can expect an update on the referral outcome from the Phone Service within seven days. GPs can use this phone line to reach Ipswich and Kingaroy Medicare Mental Health Centres.
Health Areas
Service Website
https://www.neaminational.org.au/services/head-to-health-phone-service/
Service Phone Number
1800 595 212
Service Hours
Monday to Friday: 8.30am - 5.00pm
LGA
Banana
Brisbane
Cherbourg
Goondiwindi
Ipswich
Lockyer Valley
Scenic Rim
Somerset
South Burnett
Southern Downs
Toowoomba
Western Downs
Eligible Clients
Adults
IAR Level
Level 1 - Self Management
Level 2 - Low Intensity Services
Level 3 - Moderate Intensity Services
Level 4 - High Intensity Services
Level 5 - Acute and Specialist Community Mental Health Services
