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Map of commissioned services - Mental Health

The Darling Downs and West Moreton PHN has commissioned health service providers to provide mental health services across the region. Click on an area of the map below to see services and providers for that region.

Stanthorpe Goondiwindi Warwick Boonah Millmerran Ipswich Gatton Toowoomba Oakey Esk Crows Nest Dalby Tara Chinchilla Miles Kingaroy SOUTHERNDOWNSREGION GOONDIWINDIREGION SCENICRIMREGION TOOWOOMBAREGION LOCKYERVALLEYREGION IPSWICHREGION SOMERSETREGION WESTERNDOWNS REGION SOUTHBURNETT REGION CHERBOURGABORIGINAL SHIRE

South Burnett Region

RHealth

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Self-referrals can be made direct to the providers.  

For Health Professionals: To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4151 0794.

Contact Information: 

Phone: 1300 012 710
Email: services@rhealth.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4151 0794

Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

View criterialess Down Arrow

Referral Contact

Please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au to find out more about referring your patients to this program

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith

Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au 

RHealth

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Southern Downs, Cherbourg and South Burnett regions.

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4151 0794

Website

Click to visit site

Referral Pathway

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4151 0794. 

Contact Information: 

Phone: 07 4638 1377
Email: services@rhealth.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4151 0794

Therapy Pro

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Ipswich, Lockyer Valley, Scenic Rim and Somerset including outreach services to these regions. Also services Blackbutt.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, fax the referral form to 07 3112 4203

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and fax the form to 07 3112 4203.

Referrals must be made by General Practitioners. 

Contact Information: 

Phone: 1300 004 414
Email: info@therapypro.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 3112 4203

Burnett Allied Care

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Kingaroy

Services Offered

The Resilience and Health Group Program is a six-week program designed for people having difficulty managing stress and at risk of, or suffering low levels, of depression and anxiety. 

This program focuses on lifestyle factors that impact mental health such as sleep, diet and exercise.  Information and support for participants in the program is provided by a physiotherapist, dietician and psychologist. 

Eligibility Criteria

16+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

To make a referral, fax the referral to 07 5315 0886

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 5315 0886. 

Contact Information

Phone: 0458 525 787
Email: burnettalliedcare@gmail.com (please note: referrals MUST be sent via Fax)
Fax: 07 5315 0886

Lives Lived Well

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

HealthWISE

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Ipswich, Somerset, Cherbourg and South Burnett regions, as well as the Boonah area.

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 1300 452 059 or send through Medical Objects.

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

For GPs and other service providers wanting to refer, fax the HealthWISE Referral Form to the HealthWISE Coordinated Referral Network using 1300 452 059 or via Medical Objects.

Contact Information

Phone: 1800 931 540
Email: mentalhealth@healthwisenenw.com.au (please note: referrals MUST be sent via Fax)
Fax: 1300 452 059

Lainie Nicholson

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Services the South Burnett region, specifically Kingaroy, Murgon and Blackbutt

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 5315 0886

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 5315 0886. 

Referrals must be made by General Practitioners. 

Contact Information: Lainie Nicholson

Mobile: 0411 024 834
Email: lainienicholson@gmail.com (please note: referrals MUST be sent via Fax)
Fax: 07 5315 0886

Nadine Hinchliff Therapy Services

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Kingaroy with some outreach to Nanango. Telephone and telehealth outreach services are also offered within the South Burnett.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4163 5014

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4163 5014.

Referrals must be made by General Practitioners. 

Contact Information: Nadine Hinchliff

Mobile: 0408 369 103
Email: nadine.hinchliff@gmail.com (please note: referrals MUST be sent via Fax)
Fax: 07 4163 5014

Western Downs Region

RHealth

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Self-referrals can be made direct to the providers.  

For Health Professionals: To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4151 0794.

Contact Information: 

Phone: 1300 012 710
Email: services@rhealth.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4151 0794

Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

View criterialess Down Arrow

Referral Contact

Please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au to find out more about referring your patients to this program

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith

Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au 

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Contact Information: 

Mi Mind Centre
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au (please note: referrals MUST be sent via fax)
Fax: 07 4613 0944

Our House Our Haven
Mobile: 0416 826 203
Email: info@ohoh.org.au (please note: referrals MUST be sent via fax)
Fax: 07 3496 1753

Heather Linsley

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Dalby

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 3532 5117

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 3532 5117. 

Referrals must be made by General Practitioners. 

Contact Information: Heather Linsley

Mobile: 0473 491 022
Email: hlinsley@bigpond.com (please note: referrals MUST be sent via fax)
Fax: 07 3532 5117

Helen Druce

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Chinchilla and Miles

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please send the referral form through Medical Objects

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send through Medical Objects. 

Referrals must be made by General Practitioners. 

Contact Information: Helen Druce

Phone: 07 4665 5618
Mobile: 0427 974 761
Email: helen@creativeholisticcounselling.com.au (please note: referrals MUST be sent via Medical Objects) 

Rural Sky

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services the Goondiwindi region with outreach services provided to Inglewood.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please contact Katherine Johnstone on 0475 391 260 or Suzie Collins on 0438 711 500.

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact Katherine or Suzie at the details below. 

Referrals must be made by General Practitioners. 

Contact Information

Katherine Johnstone
Mobile: 0475 391 260
Email: referral@ruralsky.com.au (please note: referrals cannot be sent via email, please call Katherine for the best method to send)
Suzie Collins
Mobile: 0438 711 500
Email: referral@ruralsky.com.au (please note: referrals cannot be sent via email, please call Suzie for the best method to send)

Lives Lived Well

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Goolburri Aboriginal Health Advancement Co

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Goondiwindi Region, Southern Downs Region, Western Downs Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4632 0548

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4632 0548.

Contact Information: 

Phone: 07 4632 0338 
Email: wadec@goolburri.org.au (please note: referrals MUST be sent via Fax)
Fax: 07 4632 0548

Barry Sheehan

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Jandowae and Chinchilla

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, fax the referral form to 07 4632 4041. Referrals can also be sent via Medical Objects.

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4632 4041. Referrals can also be sent via Medical Objects.

Referrals must be made by General Practitioners. 

Contact Information: Barry Sheehan

Phone: 0417 752 768
Email: barry@barrysheehan.com.au (please note: all referrals MUST be sent via fax or Medical Objects)
Fax: 07 4632 4041

Mindware Psychology

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Services the Toowoomba region, including face to face sessions in Crows Nest and Millmerran, and accepts referrals from across the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.
Mindware Psychology specialises in children aged 0 – 12.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4646 2452

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4646 2452. 

Referrals must be made by General Practitioners. 

Contact Information: Veronica McKeen

Phone: 07 4646 4953
Mobile: 0426 294 015
Email: contact@mindwarepsychology.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4646 2452

Somerset Region

RHealth

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Self-referrals can be made direct to the providers.  

For Health Professionals: To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4151 0794.

Contact Information: 

Phone: 1300 012 710
Email: services@rhealth.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4151 0794

Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

View criterialess Down Arrow

Referral Contact

Please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au to find out more about referring your patients to this program

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith

Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au 

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Contact Information: 

Mi Mind Centre
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au (please note: referrals MUST be sent via fax)
Fax: 07 4613 0944

Our House Our Haven
Mobile: 0416 826 203
Email: info@ohoh.org.au (please note: referrals MUST be sent via fax)
Fax: 07 3496 1753

Therapy Pro

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Ipswich, Lockyer Valley, Scenic Rim and Somerset including outreach services to these regions. Also services Blackbutt.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, fax the referral form to 07 3112 4203

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and fax the form to 07 3112 4203.

Referrals must be made by General Practitioners. 

Contact Information: 

Phone: 1300 004 414
Email: info@therapypro.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 3112 4203

Neami National

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Ipswich Region, Lockyer Valley Region, Scenic Rim, Boonah Area, Somerset Region,

Services Offered

The Optimal Health Program is an eight-session self-development program promoting hope, growth and partnership.

By the end of this program, individuals will have covered:

  • Strategies to optimise and maintain mental health and wellbeing
  • An understanding of stress, vulnerability, strengths and strategies
  • The identification of collaborative partners and support network
  • A plan to maintain mental health, manage stress and periods of illness
  • Tools to manage effective change.

All participants receive their own workbook and fortnightly one-on-one coaching session. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 3375 7588

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 3375 7588. 

Contact Information: Fiona Terry

Phone: 07 3375 7333
Mobile: 0434 335 207
Email: fiona.terry@neaminational.org.au (please note: referrals MUST be sent via Fax)
Fax: 07 3375 7588

Lives Lived Well

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

HealthWISE

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Ipswich, Somerset, Cherbourg and South Burnett regions, as well as the Boonah area.

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 1300 452 059 or send through Medical Objects.

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

For GPs and other service providers wanting to refer, fax the HealthWISE Referral Form to the HealthWISE Coordinated Referral Network using 1300 452 059 or via Medical Objects.

Contact Information

Phone: 1800 931 540
Email: mentalhealth@healthwisenenw.com.au (please note: referrals MUST be sent via Fax)
Fax: 1300 452 059

Toowoomba Region

Lumsden Psychology

Current Program

Per- and Poly-Fluoroalkyl Substances (PFAS) Program

Communities Serviced

Services Toowoomba, Oakey and Kingsthorpe

Services Offered

Delivering specialised mental health psychological and counselling services to people who identify as being adversely affected by per- and poly-fluoroalkyl substances (PFAS) exposure and who live or work or have lived or worked in the Oakey PFAS investigation area.

Eligibility Criteria

  • Live or work or have lived or worked in the Oakey PFAS investigation area; and
  • Identify as being adversely affected by per- and poly-fluoroalkyl substances (PFAS) exposure.

View criterialess Down Arrow

Referral Contact

To make a referral, please fill out the referral form and send through Medical Objects.

Referral Pathway

Referrals must be made by General Practitioners. 

To refer patients into these services, please send the referral form through Medical Objects. 

Contact Information: Marguerite Lumseden

Phone: 0427 647 847
Email: therapy@myapollo.com.au (please note: referrals MUST be made via Medical Objects)



Neami National

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Services the Toowoomba, Ipswich, Lockyer Valley and Scenic Rim regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 3103 4634

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Neami National are currently in the establishment phase of the program; however, general enquiries are welcome via email. Referrals can be made starting from 19 November 2018.

Self-referrals can be made direct to the providers.  

For Health Professionals: To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 3103 4634.

Contact Information

Phone: 1300 012 710
Email: navigator@neaminational.org.au (please note: referrals MUST be sent via fax)
Fax: 07 3103 4634



Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

View criterialess Down Arrow

Referral Contact

Please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au to find out more about referring your patients to this program

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith

Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au 

TOMNET (The Older Mens Network)

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Toowoomba region

Services Offered

TOMNET (The Older Mens Network) offers specialised support services and peer programs for men over 50, especially those at risk.

This service includes up to twelve face to face or telephone sessions to help men manage anxiety and depression. The service aims to support men at risk plan a positive and meaningful retirement, facilitate engagement with community and health services, and positive ageing education. 

Eligibility Criteria

Men aged 50 and over living in the Toowoomba region  

View criterialess Down Arrow

Referral Contact

To make a referral, please contact TOMNET at the details below

Website

Click to visit site

Referral Pathway

GP or self-referral or community service organisations. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact TOMNET at the details below. 

Contact Information

Phone: 07 4638 9080
Email: admin@tomnet.org.au (please note: referrals MUST be made via fax)

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Contact Information: 

Mi Mind Centre
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au (please note: referrals MUST be sent via fax)
Fax: 07 4613 0944

Our House Our Haven
Mobile: 0416 826 203
Email: info@ohoh.org.au (please note: referrals MUST be sent via fax)
Fax: 07 3496 1753

Centre for Healthy Living

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services the towns of Clifton, Allora, Killarney, Warwick, Stanthorpe, Inglewood, Wallangarra and the rural populations around these centres.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4667 1333

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4667 1333.

Referrals must be made by General Practitioners. 

Contact Information: Gordana Sloss

Phone: 07 4661 3340 
Email: admin@centreforhealthyliving.com.au (please note: referral MUST be sent via Fax)
Fax: 07 4667 1333

Carbal Medical Services

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Toowoomba and Warwick

Services Offered

The Strong Mind, Strong Spirit program is a culturally appropriate support program designed to reach out to those with or at risk of mental illness, their family and community. The program is facilitated by Aboriginal Mental Health Workers and is delivered in a group setting with one-on-one counselling offered if required. 

There are at least two group sessions per week in both Toowoomba and Warwick including a women’s and men’s group.

Eligibility Criteria

18+ year old Aboriginal and Torres Strait Islanders living in the outlined region/s

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4639 7450 (Toowoomba) or 07 4548 9550 (Warwick)

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4639 7450 (Toowoomba) or 07 4548 9550 (Warwick).

Contact Information

Toowoomba: Richard Turnbull
Phone: 1300 379 558
Email: rturnball@carbal.com.au (please note: referrals MUST be sent via fax)  
Fax: 07 4639 7450
Warwick: Darleen Oliver 
Phone: 1300 379 558
Email: doliver@carbal.com.au (please note: referrals MUST be sent via fax)  
Fax: 07 4548 9550


Mental Illness Fellowship Queensland (MIFQ)

Current Program

Mental Health Stepped Care - Low Intensity

Communities Serviced

Toowoomba Region, Ipswich Region, Boonah Area

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@mifq.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Carbal Medical Services

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Toowoomba Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4633 9550

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4633 9550.

Contact Information: Cathy Habgood

Phone: 1300 379 558 
Email: chabgood@carbal.com.au (please note: referrals MUST be sent via fax)
Fax: 07 4633 9550

Lifeline Darling Downs and South West

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Services Toowoomba

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Lifeline Darling Downs and South West delivers Targeted Psychological Therapies through their Creative Coping Group Therapy Program (a modified version of Dialectical Behaviour Therapy). This involves group therapy to support people with moderate mental health illness. 

Eligibility Criteria

Participants must reside in the Darling Downs region, and fulfill the following requirements:

  • be connected and engaged with a formal support service for the duration of the program (e.g. psychologist, counsellor, support worker)
  • availability to attend the majority of the 20 week course, as attendance and participation is highly important
  • have the ability and motivation to put the skills into practice in everyday life


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Referral Contact

To make a referral, please fax the referral form to 07 4699 1610

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4699 1610.

Referrals must be made by General Practitioners. 

Contact Information: Sarah Owens

Phone: 1300 991 443
Email: lifeline@lifelinedarlingdowns.org.au (please note: referrals MUST be sent via fax)
Fax: 07 4699 1610

Richmond Fellowship Queensland

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Ipswich and Toowoomba

Services Offered

The New Sensations program offers a one-day workshop followed by up to four one-hour individual therapy sessions. The workshop will introduces participants to Sensory Modulation and the individual sessions tailor strategies to meet an individuals needs.

Sensory Modulation can be described simply as improving the way someone feels or functions by using their senses. Sensory Modulation can help people to self-regulate when facing challenging moods, emotions, thoughts and feelings, especially when talking or thinking may be difficult. Participants learn strategies to improve their mood, manage their stress, feel more calm and relaxed or more alert and focused, and more motivated to get things done. Sensory items will be provided to explore in the group and some small items will be provided to take home. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

To make a referral, please fax the referral form to 07 3363 2557 (for West Moreton workshops)

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 3363 2557 (for West Moreton workshops). 

Contact Information: 

Phone: 07 3363 2555
Email: newsensations@rfq.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 3363 2557 (for Ipswich workshops) 07 3363 2598 (for Toowoomba workshops)

Alexandra Bryant

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Services Toowoomba with some outreach within the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services.

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Alexandra specialises in children aged 0 – 12.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

To make a referral, please fax the referral form to 07 4642 1410

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4642 1410. 

Referrals must be made by General Practitioners. 

Contact Information: Alex Bryant

Phone: 07 4637 9045
Mobile: 0438 840 782
Email: alexbryant@bigpond.com (please note: Referrals MUST be sent via Fax)
Fax: 07 4642 1410

Gillian Bensley

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Allora, Clifton and Inglewood

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please call Gillian Bensley on 0417 618 211 or email gillian.bensley@bigpond.com

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Contact Information

Mobile: 0417 618 211
Email: gillian.bensley@bigpond.com (please note: referrals MUST be sent via fax)

Headspace Toowoomba

Current Program

Headspace

Communities Serviced

Toowoomba

Services Offered

headspace Toowoomba offers early intervention services to young people aged 12 to 25 in one youth friendly location. Our  services includes mental, physical and sexual health, drug and alcohol support, vocational and educational assistance as well as Community engagement activities. You do not need a formal referral to get in touch.

Referral Contact

07 4639 9000

Website

Click to visit site

Referral Pathway

headspace.toowoomba@unitedsynergies.com.au

Illuminable Minds

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Toowoomba

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

To make a referral, post the referral form to 13 Isabel St, Toowoomba or give to the patient to take with them

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send the form through Medical Objects. 

Referrals must be made by General Practitioners. 

Contact Information: Nadja Jones

Phone: 0459 606 717
Email: nadjajones@me.com (please note: referrals need to be sent via post to 13 Isabel St, Toowoomba or give to the patient to take with them)

Lumsden Psychology

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Toowoomba, Oakey and Kingsthorpe

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Lumsden Pscyhology provides individual, adult and children, couple, and group psychological assistance. 

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

To make a referral, please send the referral form through Medical Objects.

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and send through Medical Objects. 

Referrals must be made by General Practitioners. 

Contact Information

Phone: 0427 647 847
Email: therapy@myapollo.com.au (please note: referrals MUST be made via Medical Objects)

Mindware Psychology

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Services the Toowoomba region, including face to face sessions in Crows Nest and Millmerran, and accepts referrals from across the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.
Mindware Psychology specialises in children aged 0 – 12.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

To make a referral, please fax the referral form to 07 4646 2452

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4646 2452. 

Referrals must be made by General Practitioners. 

Contact Information: Veronica McKeen

Phone: 07 4646 4953
Mobile: 0426 294 015
Email: contact@mindwarepsychology.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4646 2452

Lockyer Valley Region

Neami National

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Services the Toowoomba, Ipswich, Lockyer Valley and Scenic Rim regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

To make a referral, please fax the referral form to 07 3103 4634

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Neami National are currently in the establishment phase of the program; however, general enquiries are welcome via email. Referrals can be made starting from 19 November 2018.

Self-referrals can be made direct to the providers.  

For Health Professionals: To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 3103 4634.

Contact Information

Phone: 1300 012 710
Email: navigator@neaminational.org.au (please note: referrals MUST be sent via fax)
Fax: 07 3103 4634



Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

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Referral Contact

Please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au to find out more about referring your patients to this program

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith

Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au 

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

To make a referral, please fax the referral form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Contact Information: 

Mi Mind Centre
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au (please note: referrals MUST be sent via fax)
Fax: 07 4613 0944

Our House Our Haven
Mobile: 0416 826 203
Email: info@ohoh.org.au (please note: referrals MUST be sent via fax)
Fax: 07 3496 1753

Therapy Pro

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Ipswich, Lockyer Valley, Scenic Rim and Somerset including outreach services to these regions. Also services Blackbutt.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

To make a referral, fax the referral form to 07 3112 4203

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and fax the form to 07 3112 4203.

Referrals must be made by General Practitioners. 

Contact Information: 

Phone: 1300 004 414
Email: info@therapypro.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 3112 4203

Neami National

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Ipswich Region, Lockyer Valley Region, Scenic Rim, Boonah Area, Somerset Region,

Services Offered

The Optimal Health Program is an eight-session self-development program promoting hope, growth and partnership.

By the end of this program, individuals will have covered:

  • Strategies to optimise and maintain mental health and wellbeing
  • An understanding of stress, vulnerability, strengths and strategies
  • The identification of collaborative partners and support network
  • A plan to maintain mental health, manage stress and periods of illness
  • Tools to manage effective change.

All participants receive their own workbook and fortnightly one-on-one coaching session. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

To make a referral, please fax the referral form to 07 3375 7588

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 3375 7588. 

Contact Information: Fiona Terry

Phone: 07 3375 7333
Mobile: 0434 335 207
Email: fiona.terry@neaminational.org.au (please note: referrals MUST be sent via Fax)
Fax: 07 3375 7588

Lives Lived Well

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Artius Health

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Services the Ipswich and Lockyer Valley regions

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

To make a referral, please fax the referral form to 07 3282 9103

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to 07 3282 9103. 

Referrals must be made by General Practitioners. 

Contact Information: Shayne Dearling

Phone: 1300 278 487
Email: WMReferrals@artius.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 3282 9103

Ipswich Region

Neami National

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Services the Toowoomba, Ipswich, Lockyer Valley and Scenic Rim regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 3103 4634

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Neami National are currently in the establishment phase of the program; however, general enquiries are welcome via email. Referrals can be made starting from 19 November 2018.

Self-referrals can be made direct to the providers.  

For Health Professionals: To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 3103 4634.

Contact Information

Phone: 1300 012 710
Email: navigator@neaminational.org.au (please note: referrals MUST be sent via fax)
Fax: 07 3103 4634



Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

View criterialess Down Arrow

Referral Contact

Please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au to find out more about referring your patients to this program

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith

Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au 

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Contact Information: 

Mi Mind Centre
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au (please note: referrals MUST be sent via fax)
Fax: 07 4613 0944

Our House Our Haven
Mobile: 0416 826 203
Email: info@ohoh.org.au (please note: referrals MUST be sent via fax)
Fax: 07 3496 1753

Therapy Pro

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Ipswich, Lockyer Valley, Scenic Rim and Somerset including outreach services to these regions. Also services Blackbutt.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, fax the referral form to 07 3112 4203

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and fax the form to 07 3112 4203.

Referrals must be made by General Practitioners. 

Contact Information: 

Phone: 1300 004 414
Email: info@therapypro.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 3112 4203

Mental Illness Fellowship Queensland (MIFQ)

Current Program

Mental Health Stepped Care - Low Intensity

Communities Serviced

Toowoomba Region, Ipswich Region, Boonah Area

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@mifq.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Neami National

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Ipswich Region, Lockyer Valley Region, Scenic Rim, Boonah Area, Somerset Region,

Services Offered

The Optimal Health Program is an eight-session self-development program promoting hope, growth and partnership.

By the end of this program, individuals will have covered:

  • Strategies to optimise and maintain mental health and wellbeing
  • An understanding of stress, vulnerability, strengths and strategies
  • The identification of collaborative partners and support network
  • A plan to maintain mental health, manage stress and periods of illness
  • Tools to manage effective change.

All participants receive their own workbook and fortnightly one-on-one coaching session. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 3375 7588

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 3375 7588. 

Contact Information: Fiona Terry

Phone: 07 3375 7333
Mobile: 0434 335 207
Email: fiona.terry@neaminational.org.au (please note: referrals MUST be sent via Fax)
Fax: 07 3375 7588

HealthWISE

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Ipswich, Somerset, Cherbourg and South Burnett regions, as well as the Boonah area.

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 1300 452 059 or send through Medical Objects.

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

For GPs and other service providers wanting to refer, fax the HealthWISE Referral Form to the HealthWISE Coordinated Referral Network using 1300 452 059 or via Medical Objects.

Contact Information

Phone: 1800 931 540
Email: mentalhealth@healthwisenenw.com.au (please note: referrals MUST be sent via Fax)
Fax: 1300 452 059

Richmond Fellowship Queensland

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Ipswich and Toowoomba

Services Offered

The New Sensations program offers a one-day workshop followed by up to four one-hour individual therapy sessions. The workshop will introduces participants to Sensory Modulation and the individual sessions tailor strategies to meet an individuals needs.

Sensory Modulation can be described simply as improving the way someone feels or functions by using their senses. Sensory Modulation can help people to self-regulate when facing challenging moods, emotions, thoughts and feelings, especially when talking or thinking may be difficult. Participants learn strategies to improve their mood, manage their stress, feel more calm and relaxed or more alert and focused, and more motivated to get things done. Sensory items will be provided to explore in the group and some small items will be provided to take home. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 3363 2557 (for West Moreton workshops)

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 3363 2557 (for West Moreton workshops). 

Contact Information: 

Phone: 07 3363 2555
Email: newsensations@rfq.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 3363 2557 (for Ipswich workshops) 07 3363 2598 (for Toowoomba workshops)

Headspace Ipswich

Current Program

Headspace

Communities Serviced

Ipswich

Services Offered

Headspace Ipswich can assist young people aged 12 to 25 years with mental health, general health, drug, alcohol, education and employment issues.

Referral Contact

07 3280 7900

Website

Click to visit site

Referral Pathway

headspace.ipswich@aftercare.com.au

Artius Health

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Services the Ipswich and Lockyer Valley regions

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 3282 9103

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to 07 3282 9103. 

Referrals must be made by General Practitioners. 

Contact Information: Shayne Dearling

Phone: 1300 278 487
Email: WMReferrals@artius.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 3282 9103

Scenic Rim Region

Neami National

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Services the Toowoomba, Ipswich, Lockyer Valley and Scenic Rim regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 3103 4634

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Neami National are currently in the establishment phase of the program; however, general enquiries are welcome via email. Referrals can be made starting from 19 November 2018.

Self-referrals can be made direct to the providers.  

For Health Professionals: To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 3103 4634.

Contact Information

Phone: 1300 012 710
Email: navigator@neaminational.org.au (please note: referrals MUST be sent via fax)
Fax: 07 3103 4634



Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

View criterialess Down Arrow

Referral Contact

Please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au to find out more about referring your patients to this program

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith

Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au 

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Contact Information: 

Mi Mind Centre
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au (please note: referrals MUST be sent via fax)
Fax: 07 4613 0944

Our House Our Haven
Mobile: 0416 826 203
Email: info@ohoh.org.au (please note: referrals MUST be sent via fax)
Fax: 07 3496 1753

Therapy Pro

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Ipswich, Lockyer Valley, Scenic Rim and Somerset including outreach services to these regions. Also services Blackbutt.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, fax the referral form to 07 3112 4203

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and fax the form to 07 3112 4203.

Referrals must be made by General Practitioners. 

Contact Information: 

Phone: 1300 004 414
Email: info@therapypro.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 3112 4203

Mental Illness Fellowship Queensland (MIFQ)

Current Program

Mental Health Stepped Care - Low Intensity

Communities Serviced

Toowoomba Region, Ipswich Region, Boonah Area

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@mifq.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Neami National

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Ipswich Region, Lockyer Valley Region, Scenic Rim, Boonah Area, Somerset Region,

Services Offered

The Optimal Health Program is an eight-session self-development program promoting hope, growth and partnership.

By the end of this program, individuals will have covered:

  • Strategies to optimise and maintain mental health and wellbeing
  • An understanding of stress, vulnerability, strengths and strategies
  • The identification of collaborative partners and support network
  • A plan to maintain mental health, manage stress and periods of illness
  • Tools to manage effective change.

All participants receive their own workbook and fortnightly one-on-one coaching session. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 3375 7588

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 3375 7588. 

Contact Information: Fiona Terry

Phone: 07 3375 7333
Mobile: 0434 335 207
Email: fiona.terry@neaminational.org.au (please note: referrals MUST be sent via Fax)
Fax: 07 3375 7588

HealthWISE

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Ipswich, Somerset, Cherbourg and South Burnett regions, as well as the Boonah area.

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 1300 452 059 or send through Medical Objects.

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

For GPs and other service providers wanting to refer, fax the HealthWISE Referral Form to the HealthWISE Coordinated Referral Network using 1300 452 059 or via Medical Objects.

Contact Information

Phone: 1800 931 540
Email: mentalhealth@healthwisenenw.com.au (please note: referrals MUST be sent via Fax)
Fax: 1300 452 059

Southern Downs Region

RHealth

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Self-referrals can be made direct to the providers.  

For Health Professionals: To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4151 0794.

Contact Information: 

Phone: 1300 012 710
Email: services@rhealth.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4151 0794

Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

View criterialess Down Arrow

Referral Contact

Please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au to find out more about referring your patients to this program

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith

Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au 

RHealth

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Southern Downs, Cherbourg and South Burnett regions.

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4151 0794

Website

Click to visit site

Referral Pathway

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4151 0794. 

Contact Information: 

Phone: 07 4638 1377
Email: services@rhealth.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4151 0794

Centre for Healthy Living

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services the towns of Clifton, Allora, Killarney, Warwick, Stanthorpe, Inglewood, Wallangarra and the rural populations around these centres.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4667 1333

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4667 1333.

Referrals must be made by General Practitioners. 

Contact Information: Gordana Sloss

Phone: 07 4661 3340 
Email: admin@centreforhealthyliving.com.au (please note: referral MUST be sent via Fax)
Fax: 07 4667 1333

Mallow Wellbeing

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Stanthorpe

Services Offered

Mindfulness Based Stress Reduction (MBSR) is an evidenced based 8 week group course. It involves 2.5hr sessions guided by an MBSR trained teacher each week with 45 min guided home practice. 

Developed by the Centre for Mindfulness, University of Massachusetts, it brings the principles of mindfulness meditation into everyday life by teaching specific skills and practices that can be incorporated into daily life to help break cycles of anxiety, stress, unhappiness and exhaustion.

Those who have taken this user-friendly course report feeling more engaged in their work and relationships, with fewer symptoms of stress and also an increased sense of authority in their lives. 

Eligibility Criteria

Resident to the area, aged between 18 and over.
Self-referral via referral form or via completion from GP or Allied Health Practitioner.
**Some exclusions do apply – not suited for those with moderate or severe mental health illness.

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Referral Contact

To make a referral, fax the referral form to 07 4683 6244

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4683 6244.

Contact Information: Helen Ferrier

Phone: 0401 557 338
Email: wellbeing@mallow.net.au (please note: referrals MUST be sent via Fax)
Fax: 07 4683 6244

Carbal Medical Services

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Toowoomba and Warwick

Services Offered

The Strong Mind, Strong Spirit program is a culturally appropriate support program designed to reach out to those with or at risk of mental illness, their family and community. The program is facilitated by Aboriginal Mental Health Workers and is delivered in a group setting with one-on-one counselling offered if required. 

There are at least two group sessions per week in both Toowoomba and Warwick including a women’s and men’s group.

Eligibility Criteria

18+ year old Aboriginal and Torres Strait Islanders living in the outlined region/s

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Referral Contact

To make a referral, please fax the referral form to 07 4639 7450 (Toowoomba) or 07 4548 9550 (Warwick)

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4639 7450 (Toowoomba) or 07 4548 9550 (Warwick).

Contact Information

Toowoomba: Richard Turnbull
Phone: 1300 379 558
Email: rturnball@carbal.com.au (please note: referrals MUST be sent via fax)  
Fax: 07 4639 7450
Warwick: Darleen Oliver 
Phone: 1300 379 558
Email: doliver@carbal.com.au (please note: referrals MUST be sent via fax)  
Fax: 07 4548 9550


Lives Lived Well

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Goolburri Aboriginal Health Advancement Co

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Goondiwindi Region, Southern Downs Region, Western Downs Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

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Referral Contact

To make a referral, please fax the referral form to 07 4632 0548

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4632 0548.

Contact Information: 

Phone: 07 4632 0338 
Email: wadec@goolburri.org.au (please note: referrals MUST be sent via Fax)
Fax: 07 4632 0548

Headspace Warwick

Current Program

Headspace

Communities Serviced

Warwick

Services Offered

headspace Warwick can assist young people aged 12 to 25 years with mental health, general health, drug, alcohol, education and employment issues.

Referral Contact

For referrals, please call 07 4661 1999 or email headspace@rhealth.com.au

Website

Click to visit site

Referral Pathway

GP, school, parent, self refer, agency referral, community referral

Mindware Psychology

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Services the Toowoomba region, including face to face sessions in Crows Nest and Millmerran, and accepts referrals from across the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.
Mindware Psychology specialises in children aged 0 – 12.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4646 2452

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4646 2452. 

Referrals must be made by General Practitioners. 

Contact Information: Veronica McKeen

Phone: 07 4646 4953
Mobile: 0426 294 015
Email: contact@mindwarepsychology.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4646 2452

Searle Psychology and Mediation

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Stanthorpe area

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4681 3309

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4681 3309.

Referrals must be made by General Practitioners. 

Contact Information: Elizabeth Searle

Phone: 07 4681 4434
Email: searlepsychologymediation@gmail.com (please note: referrals MUST be sent via fax)
Fax: 07 4681 3309

Goondiwindi Region

Goolburri Aboriginal Health Advancement Co

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Services Texas

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services.

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4632 0548

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4632 0548. 

Referrals must be made by General Practitioners. 

Contact Information: Wade Collinson

Phone: 07 4632 0338
Email: hwb@goolburri.org,au (please note: referrals MUST be sent via Fax)
Fax: 07 4632 0548

RHealth

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Self-referrals can be made direct to the providers.  

For Health Professionals: To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4151 0794.

Contact Information: 

Phone: 1300 012 710
Email: services@rhealth.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4151 0794

Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

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Referral Contact

Please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au to find out more about referring your patients to this program

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith

Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au 

Mi Mind Centre

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

To make a referral, please fax the referral form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to 07 4613 0944 for Mi Mind Centre or 07 3496 1753 for Our House Our Haven.

Contact Information: 

Mi Mind Centre
Phone: 07 4613 0922
Email: office@mi-mindtrust.com.au (please note: referrals MUST be sent via fax)
Fax: 07 4613 0944

Our House Our Haven
Mobile: 0416 826 203
Email: info@ohoh.org.au (please note: referrals MUST be sent via fax)
Fax: 07 3496 1753

Rural Sky

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services the Goondiwindi region with outreach services provided to Inglewood.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please contact Katherine Johnstone on 0475 391 260 or Suzie Collins on 0438 711 500.

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and contact Katherine or Suzie at the details below. 

Referrals must be made by General Practitioners. 

Contact Information

Katherine Johnstone
Mobile: 0475 391 260
Email: referral@ruralsky.com.au (please note: referrals cannot be sent via email, please call Katherine for the best method to send)
Suzie Collins
Mobile: 0438 711 500
Email: referral@ruralsky.com.au (please note: referrals cannot be sent via email, please call Suzie for the best method to send)

Centre for Healthy Living

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services the towns of Clifton, Allora, Killarney, Warwick, Stanthorpe, Inglewood, Wallangarra and the rural populations around these centres.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4667 1333

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4667 1333.

Referrals must be made by General Practitioners. 

Contact Information: Gordana Sloss

Phone: 07 4661 3340 
Email: admin@centreforhealthyliving.com.au (please note: referral MUST be sent via Fax)
Fax: 07 4667 1333

Lives Lived Well

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Goolburri Aboriginal Health Advancement Co

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Goondiwindi Region, Southern Downs Region, Western Downs Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4632 0548

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4632 0548.

Contact Information: 

Phone: 07 4632 0338 
Email: wadec@goolburri.org.au (please note: referrals MUST be sent via Fax)
Fax: 07 4632 0548

Indigicare

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Goondiwindi, Inglewood and Texas

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Indigicare provide this service through their Gaba Healing Program (pronounced "Gubba" meaning "good" in Kamilaroi language). 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

View criterialess Down Arrow

Referral Contact

To make a referral, please fax the referral form to 07 4671 5857

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

Clients may present in person at the Indigicare office, Waggamba Square, Lagoon Street, Goondiwindi or phone the Indigicare office on 0407 900 823.

Clients may also make contact directly with their Rural Sky preferred practitioner. Kath Johnson 0475 391 260 or Suzie Collins 0438 711 500. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4671 5857. 

Contact Information: 

Phone: 0409 900 823
Email: indigicare@bigpond.com (please note: referrals MUST be sent via Fax)
Fax: 07 4671 5857. 

Gillian Bensley

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies.

Communities Serviced

Services Allora, Clifton and Inglewood

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please call Gillian Bensley on 0417 618 211 or email gillian.bensley@bigpond.com

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Contact Information

Mobile: 0417 618 211
Email: gillian.bensley@bigpond.com (please note: referrals MUST be sent via fax)

Mindware Psychology

Current Program

Mental Health Stepped Care – Targeted Psychological Therapies

Communities Serviced

Services the Toowoomba region, including face to face sessions in Crows Nest and Millmerran, and accepts referrals from across the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.
Mindware Psychology specialises in children aged 0 – 12.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

To make a referral, please fax the referral form to 07 4646 2452

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4646 2452. 

Referrals must be made by General Practitioners. 

Contact Information: Veronica McKeen

Phone: 07 4646 4953
Mobile: 0426 294 015
Email: contact@mindwarepsychology.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4646 2452

Cherbourg Region

RHealth

Current Program

Mental Health Stepped Care - Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

To make a referral, please fax the referral form to 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Self-referrals can be made direct to the providers.  

For Health Professionals: To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4151 0794.

Contact Information: 

Phone: 1300 012 710
Email: services@rhealth.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4151 0794

Rural and Remote Mental Health

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the outlined region/s. SafeTALK is open to 16+ year olds living in the outlined region/s.

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Referral Contact

Please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au to find out more about referring your patients to this program

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please contact Debbie Smith at the below details.

Contact Information: Debbie Smith

Mobile: 0428 983 011
Email: debbiesmith@rrmh.com.au 

RHealth

Current Program

Mental Health Stepped Care - Mental Health Nurse Program

Communities Serviced

Communities in the Southern Downs, Cherbourg and South Burnett regions.

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

People aged 12 and older, who: 

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

To make a referral, please fax the referral form to 07 4151 0794

Website

Click to visit site

Referral Pathway

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and fax the form to 07 4151 0794. 

Contact Information: 

Phone: 07 4638 1377
Email: services@rhealth.com.au (please note: referrals MUST be sent via Fax)
Fax: 07 4151 0794

Lives Lived Well

Current Program

Mental Health Stepped Care - Low Intensity 

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

18+ year olds living in the outlined region/s

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Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

HealthWISE

Current Program

Mental Health Stepped Care - Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Ipswich, Somerset, Cherbourg and South Burnett regions, as well as the Boonah area.

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander people with or at risk of mental illness

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Referral Contact

To make a referral, please fax the referral form to 1300 452 059 or send through Medical Objects.

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

For GPs and other service providers wanting to refer, fax the HealthWISE Referral Form to the HealthWISE Coordinated Referral Network using 1300 452 059 or via Medical Objects.

Contact Information

Phone: 1800 931 540
Email: mentalhealth@healthwisenenw.com.au (please note: referrals MUST be sent via Fax)
Fax: 1300 452 059

Boonah Area

There are no service providers currently listed in this region. Please check back again later.

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