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Map of commissioned services - Mental Health

The Darling Downs and West Moreton PHN has commissioned health service providers to provide mental health services across the region. Click on an area of the map below to see services and providers for that region.

Stanthorpe Goondiwindi Warwick Boonah Millmerran Ipswich Gatton Toowoomba Oakey Esk Crows Nest Dalby Tara Chinchilla Miles Kingaroy SOUTHERNDOWNSREGION GOONDIWINDIREGION SCENICRIMREGION TOOWOOMBAREGION LOCKYERVALLEYREGION IPSWICHREGION SOMERSETREGION WESTERNDOWNS REGION SOUTHBURNETT REGION CHERBOURGABORIGINAL SHIRE

South Burnett Region

RHealth

Current Program

Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

For referrals, please contact Simone Xouris on 07 4638 1377 or email services@rhealth.com.au or fax 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Referrals can be made starting from 01 September 2018. 

Self-referrals can be made direct to the providers.  

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Rural and Remote Mental Health

Current Program

Low Intensity Mental Health

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the Toowoomba, Ipswich, Southern Downs, South Burnett, Cherbourg, Western Downs, Somerset, Scenic Rim, Lockyer Valley and Goondiwindi regions. 

SafeTALK is open to 16+ year olds. 

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Referral Contact

For referrals, please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

RHealth

Current Program

Complex and Severe - Mental Health Nurse Program

Communities Serviced

Communities in the Southern Downs, Cherbourg and South Burnett regions.

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

12 to 64 years who:

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

Contact Simone Xouris by Phone: 07 4638 1377, Email: services@rhealth.com.au or Fax: 074151 0794

Website

Click to visit site

Referral Pathway

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Burnett Allied Care

Current Program

Low Intensity Mental Health 

Communities Serviced

Kingaroy

Services Offered

The Resilience and Health Group Program is a six-week program designed for people having difficulty managing stress and at risk of, or suffering low levels, of depression and anxiety. 

This program focuses on lifestyle factors that impact mental health such as sleep, diet and exercise.  Information and support for participants in the program is provided by a physiotherapist, dietician and psychologist. 

Eligibility Criteria

Resident to the area meeting Group Criteria as outlined below:

• Year 11 & 12 Students
• Parents of children with high needs
• General Community

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Referral Contact

For referrals, please call 0458 525 787 or email burnettalliedcare@gmail.com

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Lives Lived Well

Current Program

Low Intensity Mental Health

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

HealthWISE

Current Program

Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Ipswich Region, Boonah Area, Somerset Region, South Burnett (including Cherbourg) Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Indigenous people residing in the area, with a mild to moderate mental illness. Self-referral, referral through Aboriginal Health Worker, Allied Health Practitioner or via General Practitioner.

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Referral Contact

For referrals, please phone the HealthWISE toll free number on 1800 931 540 or email mentalhealth@healthwisenenw.com.au

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

For GPs and other service providers wanting to refer, fax the HealthWISE Referral Form to HealthWISE Coordinated Referral Network using 1300 452 059 or via Medical Objects.

Lainie Nicholson

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies

Communities Serviced

Services the South Burnett region, specifically Kingaroy, Murgon and Blackbutt

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

For referrals, please contact Lainie Nicholson on 0411 024 834 or email lainienicholson@gmail.com

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Nadine Hinchliff Therapy Services

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services Kingaroy with some outreach to Nanango. Telephone and telehealth outreach services are also offered within the South Burnett.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

For referrals, please contact Nadine Hinccliff on 0408 369 103 or email nadine.hinchliff@gmail.com or fax 07 4163 5014

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Western Downs Region

RHealth

Current Program

Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

For referrals, please contact Simone Xouris on 07 4638 1377 or email services@rhealth.com.au or fax 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Referrals can be made starting from 01 September 2018. 

Self-referrals can be made direct to the providers.  

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Rural and Remote Mental Health

Current Program

Low Intensity Mental Health

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the Toowoomba, Ipswich, Southern Downs, South Burnett, Cherbourg, Western Downs, Somerset, Scenic Rim, Lockyer Valley and Goondiwindi regions. 

SafeTALK is open to 16+ year olds. 

View criterialess Down Arrow

Referral Contact

For referrals, please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Mi Mind Centre

Current Program

Complex and Severe - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

12 to 64 years who:

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

For referrals to the Mi Mind Centre, please call 07 4613 0922 or email office@mi-mindtrust.com.au or fax 07 4613 0944. For referrals to Our House Our Haven, please contact 0416 826 203 or email info@ohoh.org,au or fax 07 3496 1753

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Heather Lindsley

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services Dalby

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

For referrals, contact Heather Lindsley on 0473 491 022 or email hlindsley@bigpond.com

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Helen Druce

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services Chinchilla and Miles

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

For referrals, please contact Helen Druce on 07 4665 5618 or 0427 974 761 or email helen@creativeholisticcounselling.com.au

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Rural Sky

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the Goondiwindi region with outreach services provided to Inglewood.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

For referrals, please contact Katherine Johnstone and Suzie Collins on 0475 391 260 (Kath) or 0438 711 500 (Suzie) or email referral@ruralsky.com.au

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Lives Lived Well

Current Program

Low Intensity Mental Health

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Goolburri Aboriginal Health

Current Program

Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Goondiwindi Region, Southern Downs Region, Western Downs Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander residents of the area, aged 18 and over. 

View criterialess Down Arrow

Referral Contact

For referrals, please call 07 4632 0338 or email wadec@goolburri.org.au

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Barry Sheehan

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services Jandowae

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

For referrals, contact Barry Sheehan 0417 752 768 or email barry@barrysheehan.com.au

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Mindware Psychology

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the Toowoomba region and accepts referrals from across the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.
Mindware Psychology specialises in children aged 0 – 12.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

For referrals, please contact Veronica McKeon on 07 4646 4953 or 0426 294 015 or email contact@mindwarepsychology.com.au or fax 07 4646 2452

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Somerset Region

RHealth

Current Program

Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

For referrals, please contact Simone Xouris on 07 4638 1377 or email services@rhealth.com.au or fax 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Referrals can be made starting from 01 September 2018. 

Self-referrals can be made direct to the providers.  

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Rural and Remote Mental Health

Current Program

Low Intensity Mental Health

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the Toowoomba, Ipswich, Southern Downs, South Burnett, Cherbourg, Western Downs, Somerset, Scenic Rim, Lockyer Valley and Goondiwindi regions. 

SafeTALK is open to 16+ year olds. 

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Referral Contact

For referrals, please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Mi Mind Centre

Current Program

Complex and Severe - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

12 to 64 years who:

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

For referrals to the Mi Mind Centre, please call 07 4613 0922 or email office@mi-mindtrust.com.au or fax 07 4613 0944. For referrals to Our House Our Haven, please contact 0416 826 203 or email info@ohoh.org,au or fax 07 3496 1753

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Therapy Pro

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the Lockyer Valley, Scenic Rim and Somerset regions including outreach services within these regions.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Lara Strohfeldt on 1300 004 414 or email info@therapypro.com.au

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Neami National

Current Program

Low Intensity Mental Health 

Communities Serviced

Ipswich Region, Lockyer Valley Region, Scenic Rim, Boonah Area, Somerset Region,

Services Offered

The Optimal Health Program is an eight-session self-development program promoting hope, growth and partnership.

By the end of this program, individuals will have covered:

  • Strategies to optimise and maintain mental health and wellbeing
  • An understanding of stress, vulnerability, strengths and strategies
  • The identification of collaborative partners and support network
  • A plan to maintain mental health, manage stress and periods of illness
  • Tools to manage effective change.

All participants receive their own workbook and fortnightly one-on-one coaching session. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

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Referral Contact

For referrals, please call Fiona Terry on 07 3375 7333 or 0434 33 5207 or email fiona.terry@neaminational.org.au

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Lives Lived Well

Current Program

Low Intensity Mental Health

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

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Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

HealthWISE

Current Program

Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Ipswich Region, Boonah Area, Somerset Region, South Burnett (including Cherbourg) Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Indigenous people residing in the area, with a mild to moderate mental illness. Self-referral, referral through Aboriginal Health Worker, Allied Health Practitioner or via General Practitioner.

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Referral Contact

For referrals, please phone the HealthWISE toll free number on 1800 931 540 or email mentalhealth@healthwisenenw.com.au

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

For GPs and other service providers wanting to refer, fax the HealthWISE Referral Form to HealthWISE Coordinated Referral Network using 1300 452 059 or via Medical Objects.

Toowoomba Region

Neami National

Current Program

Health Service Navigators

Communities Serviced

Services the Toowoomba, Ipswich, Lockyer Valley and Scenic Rim regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

For referrals, please contact navigator@neaminational.org.au

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

The program is currently in the establishment phase; however, general enquiries are welcome via email. Referrals can be made starting from 19 November 2018.

Self-referrals can be made direct to the providers.  

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 



Rural and Remote Mental Health

Current Program

Low Intensity Mental Health

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the Toowoomba, Ipswich, Southern Downs, South Burnett, Cherbourg, Western Downs, Somerset, Scenic Rim, Lockyer Valley and Goondiwindi regions. 

SafeTALK is open to 16+ year olds. 

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Referral Contact

For referrals, please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

TOMNET (The Older Mens Network)

Current Program

Low Intensity Mental Health

Communities Serviced

Toowoomba region

Services Offered

TOMNET (The Older Mens Network) offers specialised support services and peer programs for men over 50, especially those at risk.

This service includes up to twelve face to face or telephone sessions to help men manage anxiety and depression. The service aims to support men at risk plan a positive and meaningful retirement, facilitate engagement with community and health services, and positive ageing education. 

Eligibility Criteria

Men aged 50 and over living in the Toowoomba region  

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Referral Contact

For referrals, please call 07 4638 9080 or email admin@tomnet.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral or community service organisations. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Mi Mind Centre

Current Program

Complex and Severe - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

12 to 64 years who:

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

For referrals to the Mi Mind Centre, please call 07 4613 0922 or email office@mi-mindtrust.com.au or fax 07 4613 0944. For referrals to Our House Our Haven, please contact 0416 826 203 or email info@ohoh.org,au or fax 07 3496 1753

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Centre for Healthy Living

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the towns of Clifton, Allora, Killarney, Warwick, Stanthorpe, Inglewood, Wallangarra and the rural populations around these centres.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referral, please contact Gordana Sloss on 07 4661 3340 or email WMReferrals@artius.com.au or fax 07 4667 4333

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Carbal Medical Services

Current Program

Low Intensity Mental Health 

Communities Serviced

Toowoomba and Warwick

Services Offered

The Strong Mind, Strong Spirit program is a culturally appropriate support program designed to reach out to those with or at risk of mental illness, their family and community. The program is facilitated by Aboriginal Mental Health Workers and is delivered in a group setting with one-on-one counselling offered if required. 

There are at least two group sessions per week in both Toowoomba and Warwick including a women’s and men’s group.

Eligibility Criteria

Aboriginal and Torres Strait Islander residents of the area, aged 18 and over. 

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Referral Contact

For referrals, please contact Richard Turnball (Toowoomba) on0436 023 592 or email rturnball@carbal.com.au or contact Darleen Oliver (Warwick) on 0436 023 592 or email doliver@carbal.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Mental Illness Fellowship Queensland (MIFQ)

Current Program

Low Intensity Mental Health

Communities Serviced

Toowoomba Region, Ipswich Region, Boonah Area

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

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Referral Contact

For referrals, please call 1300 971 309 or email newaccess@mifq.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Carbal Medical Services

Current Program

Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Toowoomba Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

 

Eligibility Criteria

Aboriginal and Torres Strait Islander residents of the area, aged 18 and over. 

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Referral Contact

Contact Richard Turnball (Toowoomba) via Phone: 0436 023 592 and Email: rturnball@carbal.com.au or contact Darleen Oliver (Warwick) via Phone: 0436 023 592 and Email: doliver@carbal.com.au

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Lifeline Darling Downs and South West

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services Toowoomba

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Lifeline Darling Downs and South West delivers Targeted Psychological Therapies through their Creative Coping Group Therapy Program (a modified version of Dialectical Behaviour Therapy). This involves group therapy to support people with moderate mental health illness. 

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Sarah Owens on 1300 991 443 or 0448 003 159 or email sowens@lifelinedarlingdowns.org.au or fax 07 4699 1610

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Richmond Fellowship Queensland

Current Program

Low Intensity Mental Health 

Communities Serviced

Ipswich and Toowoomba

Services Offered

The New Sensations program offers a one-day workshop followed by up to four one-hour individual therapy sessions. The workshop will introduces participants to Sensory Modulation and the individual sessions tailor strategies to meet an individuals needs.

Sensory Modulation can be described simply as improving the way someone feels or functions by using their senses. Sensory Modulation can help people to self-regulate when facing challenging moods, emotions, thoughts and feelings, especially when talking or thinking may be difficult. Participants learn strategies to improve their mood, manage their stress, feel more calm and relaxed or more alert and focused, and more motivated to get things done. Sensory items will be provided to explore in the group and some small items will be provided to take home. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

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Referral Contact

For referrals, please call Anneliese Russell on 0456 600 123 or email newsensations@rfq.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Alexandra Bryant

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies

Communities Serviced

Services Toowoomba with some outreach within the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services.

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Alexandra specialises in children aged 0 – 12.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please call Alex Bryant on 07 4637 9045 or 0438 840 782 or email alexbryant@bigpond.com or fax 07 4642 1410

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Gillian Bensley

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services Allora, Clifton and Inglewood

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please call Gillian Bensley on 0417 618 211 or email gillian.bensley@bigpond.com

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Headspace Toowoomba

Current Program

Headspace

Communities Serviced

Toowoomba

Services Offered

headspace Toowoomba offers early intervention services to young people aged 12 to 25 in one youth friendly location. Our  services includes mental, physical and sexual health, drug and alcohol support, vocational and educational assistance as well as Community engagement activities. You do not need a formal referral to get in touch.

Eligibility Criteria

Young people can access the service who may experiencing the following: 
  • are feeling down, stressed or can't stop worrying;
  • haven't felt like yourself for a long time;
  • can't deal with school or finding it difficult to concentrate;
  • are feeling sick or worried about their health;
  • want to cut down on your drinking or drug use;
  • want to talk about sexuality, identity or relationships;
  • are having difficulties with friendships;
  • have sexual health issues or want to find out about contraception;
  • are being bullied, hurt or harassed;
  • are worried about work, study or finances; or
  • are having trouble at home.

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Referral Contact

07 4639 9000

Website

Click to visit site

Referral Pathway

headspace.toowoomba@unitedsynergies.com.au

Health on Herries

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies

Communities Serviced

Services Toowoomba and Pittsworth

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please call Dr Sharon Wilkinson or Alan Bartlett via Phone 07 4637 9931 or email enquiries@drsharonwilkinson.com.au or alan_bartlett1@optusnet.com.au or fax 07 4638 2789

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Illuminable Minds

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services Toowoomba

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Nadja Jones on 0459 606 717 or email nadjajones@me.com

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Lumsden Psychology

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services Toowoomba and Oakey

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Marguerite Lumsden on 0427 647 847 or email therapy@myapollo.com.au

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Mindware Psychology

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the Toowoomba region and accepts referrals from across the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.
Mindware Psychology specialises in children aged 0 – 12.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Veronica McKeon on 07 4646 4953 or 0426 294 015 or email contact@mindwarepsychology.com.au or fax 07 4646 2452

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Lockyer Valley Region

Neami National

Current Program

Health Service Navigators

Communities Serviced

Services the Toowoomba, Ipswich, Lockyer Valley and Scenic Rim regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

For referrals, please contact navigator@neaminational.org.au

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

The program is currently in the establishment phase; however, general enquiries are welcome via email. Referrals can be made starting from 19 November 2018.

Self-referrals can be made direct to the providers.  

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 



Rural and Remote Mental Health

Current Program

Low Intensity Mental Health

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the Toowoomba, Ipswich, Southern Downs, South Burnett, Cherbourg, Western Downs, Somerset, Scenic Rim, Lockyer Valley and Goondiwindi regions. 

SafeTALK is open to 16+ year olds. 

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Referral Contact

For referrals, please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Mi Mind Centre

Current Program

Complex and Severe - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

12 to 64 years who:

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

For referrals to the Mi Mind Centre, please call 07 4613 0922 or email office@mi-mindtrust.com.au or fax 07 4613 0944. For referrals to Our House Our Haven, please contact 0416 826 203 or email info@ohoh.org,au or fax 07 3496 1753

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Therapy Pro

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the Lockyer Valley, Scenic Rim and Somerset regions including outreach services within these regions.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Lara Strohfeldt on 1300 004 414 or email info@therapypro.com.au

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Neami National

Current Program

Low Intensity Mental Health 

Communities Serviced

Ipswich Region, Lockyer Valley Region, Scenic Rim, Boonah Area, Somerset Region,

Services Offered

The Optimal Health Program is an eight-session self-development program promoting hope, growth and partnership.

By the end of this program, individuals will have covered:

  • Strategies to optimise and maintain mental health and wellbeing
  • An understanding of stress, vulnerability, strengths and strategies
  • The identification of collaborative partners and support network
  • A plan to maintain mental health, manage stress and periods of illness
  • Tools to manage effective change.

All participants receive their own workbook and fortnightly one-on-one coaching session. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

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Referral Contact

For referrals, please call Fiona Terry on 07 3375 7333 or 0434 33 5207 or email fiona.terry@neaminational.org.au

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Lives Lived Well

Current Program

Low Intensity Mental Health

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

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Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Artius Health

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies

Communities Serviced

Services the Ipswich and Lockyer Valley regions

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Shayne Dearling on 1300 278 487 or email WMReferrals@artius.com.au

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Ipswich Region

Neami National

Current Program

Health Service Navigators

Communities Serviced

Services the Toowoomba, Ipswich, Lockyer Valley and Scenic Rim regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

For referrals, please contact navigator@neaminational.org.au

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

The program is currently in the establishment phase; however, general enquiries are welcome via email. Referrals can be made starting from 19 November 2018.

Self-referrals can be made direct to the providers.  

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 



Rural and Remote Mental Health

Current Program

Low Intensity Mental Health

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the Toowoomba, Ipswich, Southern Downs, South Burnett, Cherbourg, Western Downs, Somerset, Scenic Rim, Lockyer Valley and Goondiwindi regions. 

SafeTALK is open to 16+ year olds. 

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Referral Contact

For referrals, please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Mi Mind Centre

Current Program

Complex and Severe - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

12 to 64 years who:

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

For referrals to the Mi Mind Centre, please call 07 4613 0922 or email office@mi-mindtrust.com.au or fax 07 4613 0944. For referrals to Our House Our Haven, please contact 0416 826 203 or email info@ohoh.org,au or fax 07 3496 1753

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Therapy Pro

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the Lockyer Valley, Scenic Rim and Somerset regions including outreach services within these regions.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Lara Strohfeldt on 1300 004 414 or email info@therapypro.com.au

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Mental Illness Fellowship Queensland (MIFQ)

Current Program

Low Intensity Mental Health

Communities Serviced

Toowoomba Region, Ipswich Region, Boonah Area

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

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Referral Contact

For referrals, please call 1300 971 309 or email newaccess@mifq.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Neami National

Current Program

Low Intensity Mental Health 

Communities Serviced

Ipswich Region, Lockyer Valley Region, Scenic Rim, Boonah Area, Somerset Region,

Services Offered

The Optimal Health Program is an eight-session self-development program promoting hope, growth and partnership.

By the end of this program, individuals will have covered:

  • Strategies to optimise and maintain mental health and wellbeing
  • An understanding of stress, vulnerability, strengths and strategies
  • The identification of collaborative partners and support network
  • A plan to maintain mental health, manage stress and periods of illness
  • Tools to manage effective change.

All participants receive their own workbook and fortnightly one-on-one coaching session. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

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Referral Contact

For referrals, please call Fiona Terry on 07 3375 7333 or 0434 33 5207 or email fiona.terry@neaminational.org.au

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

HealthWISE

Current Program

Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Ipswich Region, Boonah Area, Somerset Region, South Burnett (including Cherbourg) Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Indigenous people residing in the area, with a mild to moderate mental illness. Self-referral, referral through Aboriginal Health Worker, Allied Health Practitioner or via General Practitioner.

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Referral Contact

For referrals, please phone the HealthWISE toll free number on 1800 931 540 or email mentalhealth@healthwisenenw.com.au

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

For GPs and other service providers wanting to refer, fax the HealthWISE Referral Form to HealthWISE Coordinated Referral Network using 1300 452 059 or via Medical Objects.

Open Minds

Current Program

After Hours

Communities Serviced

Ipswich

Services Offered

Outreach Mental Health Services

Eligibility Criteria

Mental Health Program assisting Individuals who require active support in dealing with an urgent after hours situational crisis.

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Referral Contact

Clint Tierney, Team Leader: Mobile 0437 901 472

Website

Click to visit site

Referral Pathway

Self, QAS, APS, NGOs, GP

Richmond Fellowship Queensland

Current Program

Low Intensity Mental Health 

Communities Serviced

Ipswich and Toowoomba

Services Offered

The New Sensations program offers a one-day workshop followed by up to four one-hour individual therapy sessions. The workshop will introduces participants to Sensory Modulation and the individual sessions tailor strategies to meet an individuals needs.

Sensory Modulation can be described simply as improving the way someone feels or functions by using their senses. Sensory Modulation can help people to self-regulate when facing challenging moods, emotions, thoughts and feelings, especially when talking or thinking may be difficult. Participants learn strategies to improve their mood, manage their stress, feel more calm and relaxed or more alert and focused, and more motivated to get things done. Sensory items will be provided to explore in the group and some small items will be provided to take home. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

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Referral Contact

For referrals, please call Anneliese Russell on 0456 600 123 or email newsensations@rfq.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Headspace Ipswich

Current Program

Headspace

Communities Serviced

Ipswich

Services Offered

Headspace Ipswich can assist young people aged 12 to 25 years with mental health, general health, drug, alcohol, education and employment issues.

Eligibility Criteria

Young people can access the service who may experiencing the following: 
  • are feeling down, stressed or can't stop worrying;
  • haven't felt like yourself for a long time;
  • can't deal with school or finding it difficult to concentrate;
  • are feeling sick or worried about their health;
  • want to cut down on your drinking or drug use;
  • want to talk about sexuality, identity or relationships;
  • are having difficulties with friendships;
  • have sexual health issues or want to find out about contraception;
  • are being bullied, hurt or harassed;
  • are worried about work, study or finances; or
  • are having trouble at home.

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Referral Contact

07 3280 7900

Website

Click to visit site

Referral Pathway

headspace.ipswich@aftercare.com.au

Artius Health

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies

Communities Serviced

Services the Ipswich and Lockyer Valley regions

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Shayne Dearling on 1300 278 487 or email WMReferrals@artius.com.au

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Scenic Rim Region

RHealth

Current Program

Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

For referrals, please contact Simone Xouris on 07 4638 1377 or email services@rhealth.com.au or fax 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Referrals can be made starting from 01 September 2018. 

Self-referrals can be made direct to the providers.  

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Neami National

Current Program

Health Service Navigators

Communities Serviced

Services the Toowoomba, Ipswich, Lockyer Valley and Scenic Rim regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

For referrals, please contact navigator@neaminational.org.au

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

The program is currently in the establishment phase; however, general enquiries are welcome via email. Referrals can be made starting from 19 November 2018.

Self-referrals can be made direct to the providers.  

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 



Rural and Remote Mental Health

Current Program

Low Intensity Mental Health

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the Toowoomba, Ipswich, Southern Downs, South Burnett, Cherbourg, Western Downs, Somerset, Scenic Rim, Lockyer Valley and Goondiwindi regions. 

SafeTALK is open to 16+ year olds. 

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Referral Contact

For referrals, please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Mi Mind Centre

Current Program

Complex and Severe - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

12 to 64 years who:

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

For referrals to the Mi Mind Centre, please call 07 4613 0922 or email office@mi-mindtrust.com.au or fax 07 4613 0944. For referrals to Our House Our Haven, please contact 0416 826 203 or email info@ohoh.org,au or fax 07 3496 1753

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Therapy Pro

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the Lockyer Valley, Scenic Rim and Somerset regions including outreach services within these regions.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Lara Strohfeldt on 1300 004 414 or email info@therapypro.com.au

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best Practice, Medical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Mental Illness Fellowship Queensland (MIFQ)

Current Program

Low Intensity Mental Health

Communities Serviced

Toowoomba Region, Ipswich Region, Boonah Area

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

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Referral Contact

For referrals, please call 1300 971 309 or email newaccess@mifq.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Neami National

Current Program

Low Intensity Mental Health 

Communities Serviced

Ipswich Region, Lockyer Valley Region, Scenic Rim, Boonah Area, Somerset Region,

Services Offered

The Optimal Health Program is an eight-session self-development program promoting hope, growth and partnership.

By the end of this program, individuals will have covered:

  • Strategies to optimise and maintain mental health and wellbeing
  • An understanding of stress, vulnerability, strengths and strategies
  • The identification of collaborative partners and support network
  • A plan to maintain mental health, manage stress and periods of illness
  • Tools to manage effective change.

All participants receive their own workbook and fortnightly one-on-one coaching session. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

View criterialess Down Arrow

Referral Contact

For referrals, please call Fiona Terry on 07 3375 7333 or 0434 33 5207 or email fiona.terry@neaminational.org.au

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

HealthWISE

Current Program

Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Ipswich Region, Boonah Area, Somerset Region, South Burnett (including Cherbourg) Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Indigenous people residing in the area, with a mild to moderate mental illness. Self-referral, referral through Aboriginal Health Worker, Allied Health Practitioner or via General Practitioner.

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Referral Contact

For referrals, please phone the HealthWISE toll free number on 1800 931 540 or email mentalhealth@healthwisenenw.com.au

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

For GPs and other service providers wanting to refer, fax the HealthWISE Referral Form to HealthWISE Coordinated Referral Network using 1300 452 059 or via Medical Objects.

Southern Downs Region

RHealth

Current Program

Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

For referrals, please contact Simone Xouris on 07 4638 1377 or email services@rhealth.com.au or fax 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Referrals can be made starting from 01 September 2018. 

Self-referrals can be made direct to the providers.  

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Rural and Remote Mental Health

Current Program

Low Intensity Mental Health

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the Toowoomba, Ipswich, Southern Downs, South Burnett, Cherbourg, Western Downs, Somerset, Scenic Rim, Lockyer Valley and Goondiwindi regions. 

SafeTALK is open to 16+ year olds. 

View criterialess Down Arrow

Referral Contact

For referrals, please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

RHealth

Current Program

Complex and Severe - Mental Health Nurse Program

Communities Serviced

Communities in the Southern Downs, Cherbourg and South Burnett regions.

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

12 to 64 years who:

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

Contact Simone Xouris by Phone: 07 4638 1377, Email: services@rhealth.com.au or Fax: 074151 0794

Website

Click to visit site

Referral Pathway

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Centre for Healthy Living

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the towns of Clifton, Allora, Killarney, Warwick, Stanthorpe, Inglewood, Wallangarra and the rural populations around these centres.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referral, please contact Gordana Sloss on 07 4661 3340 or email WMReferrals@artius.com.au or fax 07 4667 4333

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Community Development Services (CDS)

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services Stanthorpe

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Anna Walker on 07 4681 3777 or email admin@communityds.org.au or fax 07 4681 1927

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Mallow Wellbeing

Current Program

Low Intensity Mental Health 

Communities Serviced

Stanthorpe

Services Offered

The Mindfulness Based Stress Reduction Program is an eight-week program bringing the principles of mindfulness meditation into everyday life by teaching specific skills and practices to help break cycles of anxiety, stress, unhappiness and exhaustion.

Eligibility Criteria

Resident to the area, aged between 18 and over.
Self-referral via referral form or via completion from GP or Allied Health Practitioner.
**Some exclusions do apply – not suited for those with moderate or severe mental health illness.

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Referral Contact

For referrals, please call Helen Ferrier on 0401 557 338 or email wellbeing@mallow.net.au

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Carbal Medical Services

Current Program

Low Intensity Mental Health 

Communities Serviced

Toowoomba and Warwick

Services Offered

The Strong Mind, Strong Spirit program is a culturally appropriate support program designed to reach out to those with or at risk of mental illness, their family and community. The program is facilitated by Aboriginal Mental Health Workers and is delivered in a group setting with one-on-one counselling offered if required. 

There are at least two group sessions per week in both Toowoomba and Warwick including a women’s and men’s group.

Eligibility Criteria

Aboriginal and Torres Strait Islander residents of the area, aged 18 and over. 

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Referral Contact

For referrals, please contact Richard Turnball (Toowoomba) on0436 023 592 or email rturnball@carbal.com.au or contact Darleen Oliver (Warwick) on 0436 023 592 or email doliver@carbal.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Lives Lived Well

Current Program

Low Intensity Mental Health

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

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Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Goolburri Aboriginal Health

Current Program

Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Goondiwindi Region, Southern Downs Region, Western Downs Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander residents of the area, aged 18 and over. 

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Referral Contact

For referrals, please call 07 4632 0338 or email wadec@goolburri.org.au

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Headspace Warwick

Current Program

Headspace

Communities Serviced

Warwick

Services Offered

headspace Warwick can assist young people aged 12 to 25 years with mental health, general health, drug, alcohol, education and employment issues.

Eligibility Criteria

Young people can access the service who may experiencing the following: 
  • are feeling down, stressed or can't stop worrying;
  • haven't felt like yourself for a long time;
  • can't deal with school or finding it difficult to concentrate;
  • are feeling sick or worried about their health;
  • want to cut down on your drinking or drug use;
  • want to talk about sexuality, identity or relationships;
  • are having difficulties with friendships;
  • have sexual health issues or want to find out about contraception;
  • are being bullied, hurt or harassed;
  • are worried about work, study or finances; or
  • are having trouble at home.

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Referral Contact

For referrals, please call 07 4661 1999 or email headspace@rhealth.com.au

Website

Click to visit site

Referral Pathway

GP, school, parent, self refer, agency referral, community referral

Mindware Psychology

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the Toowoomba region and accepts referrals from across the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.
Mindware Psychology specialises in children aged 0 – 12.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Veronica McKeon on 07 4646 4953 or 0426 294 015 or email contact@mindwarepsychology.com.au or fax 07 4646 2452

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Searle Psychology and Mediation

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services Stanthorpe area

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Elizabeth Searle on 07 4681 4434 or email seajohn01@gmail.com

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Goondiwindi Region

RHealth

Current Program

Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

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Referral Contact

For referrals, please contact Simone Xouris on 07 4638 1377 or email services@rhealth.com.au or fax 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Referrals can be made starting from 01 September 2018. 

Self-referrals can be made direct to the providers.  

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Rural and Remote Mental Health

Current Program

Low Intensity Mental Health

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the Toowoomba, Ipswich, Southern Downs, South Burnett, Cherbourg, Western Downs, Somerset, Scenic Rim, Lockyer Valley and Goondiwindi regions. 

SafeTALK is open to 16+ year olds. 

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Referral Contact

For referrals, please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Mi Mind Centre

Current Program

Complex and Severe - Mental Health Nurse Program

Communities Serviced

Communities in the Toowoomba, Ipswich, Goondiwindi, Lockyer Valley, Scenic Rim, Somerset and Western Downs regions

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

12 to 64 years who:

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

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Referral Contact

For referrals to the Mi Mind Centre, please call 07 4613 0922 or email office@mi-mindtrust.com.au or fax 07 4613 0944. For referrals to Our House Our Haven, please contact 0416 826 203 or email info@ohoh.org,au or fax 07 3496 1753

Referral Pathway

For people residing in the Toowoomba, Goondiwindi, Western Downs and some of the Lockyer Valley, this service is delivered by Mi Mind Centre. 

Mi Mind Centre have linked with Our House Our Haven, Ipswich to deliver services to Ipswich, Scenic Rim and Somerset. 

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Rural Sky

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the Goondiwindi region with outreach services provided to Inglewood.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referrals, please contact Katherine Johnstone and Suzie Collins on 0475 391 260 (Kath) or 0438 711 500 (Suzie) or email referral@ruralsky.com.au

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Centre for Healthy Living

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the towns of Clifton, Allora, Killarney, Warwick, Stanthorpe, Inglewood, Wallangarra and the rural populations around these centres.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

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Referral Contact

For referral, please contact Gordana Sloss on 07 4661 3340 or email WMReferrals@artius.com.au or fax 07 4667 4333

Website

Click to visit site

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Lives Lived Well

Current Program

Low Intensity Mental Health

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Goolburri Aboriginal Health

Current Program

Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Goondiwindi Region, Southern Downs Region, Western Downs Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Aboriginal and Torres Strait Islander residents of the area, aged 18 and over. 

View criterialess Down Arrow

Referral Contact

For referrals, please call 07 4632 0338 or email wadec@goolburri.org.au

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Indigicare

Current Program

Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Goondiwindi, Inglewood and Texas

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Indigicare provide this service through their Gaba Healing Program (pronounced "Gubba" meaning "good" in Kamilaroi language). 

Eligibility Criteria

Clients may be self-referred or be referred to our service via their GP, or any service that they may be dealing with e.g. NGO, government agency or friend/family member. (Goolburri Health Service; Community Justice program have already made contact)

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Referral Contact

For referrals, please call Glenda Duncan on 0407 900 823 or email indigicare@bigpond.com

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Clients may present in person at the Indigicare office, Waggamba Square, Lagoon Street, Goondiwindi or phone the Indigicare office on 0407 900 823.

Clients may also make contact directly with their Rural Sky preferred practitioner,  Kath Johnson 0475 391 260 or Suzie Collins 0438 711 500. 

Gillian Bensley

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services Allora, Clifton and Inglewood

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

For referrals, please call Gillian Bensley on 0417 618 211 or email gillian.bensley@bigpond.com

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Mindware Psychology

Current Program

Mild to Moderate Mental Health – Targeted Psychological Therapies.

Communities Serviced

Services the Toowoomba region and accepts referrals from across the Darling Downs region.

Services Offered

Targeted Psychological Therapies (TPT) replaces the former Access to Allied Health Psychological Services (ATAPS) and Mental Health Services in Rural and Remote Areas (MHSRRA).

TPT is designed to complement MBS Better Access psychology services funded by Medicare, not be in place of these services. 

• Support (up to three sessions) can be accessed as a Provisional referral prior to having a Mental Health Treatment Plan if the referral is urgent (within 24-48hrs), low risk of suicide, or a priority i.e. for young children;

• Referrals can also be made for patients to access MBS Better Access through this referral process (these services are funded through MBS item numbers);

• After a patient has exhausted all of their MBS Better Access sessions (maximum 6+4 Mental Health Treatment Plan MBS), and it is clinically appropriate for additional time, limited support of Up to five supplementary sessions can also be provided;

• Some TPT providers  may deliver Groups where clinically appropriate and suited to the client.
Mindware Psychology specialises in children aged 0 – 12.

Eligibility Criteria

Targeted Psychological Therapies: 

People must reside in the Darling Downs and West Moreton region, have a mild to moderate mental health illness and fall into one of the following targeted demographics which focus on vulnerable cohorts, including (but not limited to):

  • children under the age of 12 years
  • people experiencing or at risk of, homelessness
  • people living in rural and remote communities
  • women experiencing perinatal depression
  • people with intellectual disability (dual diagnosis)
  • people from culturally and linguistically diverse (CALD) backgrounds population groups that are the subject of separate guidance material (Aboriginal and Torres Strait Islander people, people at risk of suicide and young people).

View criterialess Down Arrow

Referral Contact

For referrals, please contact Veronica McKeon on 07 4646 4953 or 0426 294 015 or email contact@mindwarepsychology.com.au or fax 07 4646 2452

Referral Pathway

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Referrals must be made by General Practitioners. 

Cherbourg Region

RHealth

Current Program

Health Service Navigators

Communities Serviced

Services the Goondiwindi, Southern Downs, Western Downs, South Burnett, Cherbourg and Somerset regions

Services Offered

Health Service Navigators assist GPs, service providers, consumers and carers to navigate the services available under stepped care in our region. The Health Service Navigators role is to:

  • Coordinate linkages to supports and services for patients and consumers;
  • Map and identify mental health service needs and gaps in communities at the local level; and
  • Provide information where appropriate for services offered by the PHN under Primary Mental Health Care and information for consumers on other PHN programs and supports as necessary.

Eligibility Criteria

All patients and clients across all levels of stepped care 

View criterialess Down Arrow

Referral Contact

For referrals, please contact Simone Xouris on 07 4638 1377 or email services@rhealth.com.au or fax 07 4151 0794

Website

Click to visit site

Referral Pathway

Anyone can refer to the Health Service Navigators, including GPs, service providers, clients and patients, and family members and carers.

Referrals can be made starting from 01 September 2018. 

Self-referrals can be made direct to the providers.  

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Rural and Remote Mental Health

Current Program

Low Intensity Mental Health

Communities Serviced

Rural and Remote Health will provide at least one service (outlined below) in each LGA across the region.

Services Offered

  • Rural Minds – This is a community mental health literacy program with a primary production focus.  
  • SafeTALK – Suicide awareness training. Eligible to everyone in the community and includes school based services.
  • Rural Minds Train the Presenter – This is a one day training program to equip people to be able to deliver the Rural Mind program in their community. Eligible to any community members who are willing to improve the mental health literacy of their communities. 
  • Applied Suicide Intervention Skills Training – This is a 2 day suicide identification & intervention training program.
  • Small community grants program for anti-stigma activities. – These are community based education and anti-stigmas activities – Eligibility involves an open tender process for community organisations or individuals who would like to support running these activities. 

Eligibility Criteria

18+ year olds living in the Toowoomba, Ipswich, Southern Downs, South Burnett, Cherbourg, Western Downs, Somerset, Scenic Rim, Lockyer Valley and Goondiwindi regions. 

SafeTALK is open to 16+ year olds. 

View criterialess Down Arrow

Referral Contact

For referrals, please contact Debbie Smith on 0428 983 011 or email debbiesmith@rrmh.com.au

Website

Click to visit site

Referral Pathway

GP or self-referral. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

RHealth

Current Program

Complex and Severe - Mental Health Nurse Program

Communities Serviced

Communities in the Southern Downs, Cherbourg and South Burnett regions.

Services Offered

Mental Health Nurse Care is for people who are diagnosed with a severe and complex mental illness in the Darling Downs and West Moreton region who are currently being managed in the primary care setting via a General Practitioner and/or Psychiatrist. 

People who are deemed eligible will receive mental health nurse services through a clinic setting or outreach model including clinical coordination of services by a mental health nurse.

Mental Health Nurse Care will be delivered through: 

• face-to-face sessions
• telephone or online to individuals either in private or general practice settings
• community locations or via home visits (where risk assessed as safe and appropriate)

Eligibility Criteria

12 to 64 years who:

  • have a Metal Health Treatment Plan
  • are diagnosed with a severe and complex mental illness
  • have mental health issues that are significantly impacting on their social, personal and work life
  • are at risk of being admitted to hospital in the future if clinical care coordination is not provided, or has already had at least one admission due to their mental health in the past 12 months
  • are assessed as needing clinical care coordination for their ongoing treatment and management of their mental health for an extended episode of care
  • are currently under the care of a General Practitioner or psychiatrist for mental health care or will be linked with one as part of the program

A Mental Health Treatment Plan is mandatory for referral to this service. 

View criterialess Down Arrow

Referral Contact

Contact Simone Xouris by Phone: 07 4638 1377, Email: services@rhealth.com.au or Fax: 074151 0794

Website

Click to visit site

Referral Pathway

  • Referrals will be accepted from General Practitioners and psychiatrists only. 
  • A Mental Health Treatment Plan is mandatory for referral to this service. 

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

Lives Lived Well

Current Program

Low Intensity Mental Health

Communities Serviced

Cherbourg Region, Goondiwindi Region, Lockyer Valley Region, Somerset Region, South Burnett Region, Southern Downs Region, Western Downs Region

Services Offered

The NewAccess Program is a free service developed by beyondblue that provides support in the form of a specially trained coach. Over six private sessions, individuals have access to a coach who will help them to set practical and effective goals, giving them the skills to manage the pressures of life so that they can get back to feeling their best. The NewAccess program is offered over the phone or face to face. 

Eligibility Criteria

The individual must be a resident of the region where the service is provided and must be aged 18 and over.

View criterialess Down Arrow

Referral Contact

For referrals, please call 1300 971 309 or email newaccess@liveslivedwell.org.au

Website

Click to visit site

Referral Pathway

GP or self-referral.

To refer patients into these services, please fill out the Mental Health Stepped Care Referral Form (Best PracticeMedical Director or editable PDF) and email or fax the form to the relevant provider above. 

HealthWISE

Current Program

Aboriginal and Torres Strait Islander Social and Emotional Mental Health Support Services

Communities Serviced

Ipswich Region, Boonah Area, Somerset Region, South Burnett (including Cherbourg) Region

Services Offered

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing Services provide free, culturally appropriate mental health services to Aboriginal and Torres Strait Islander people in the Darling Downs and West Moreton region. 

Eligibility Criteria

Indigenous people residing in the area, with a mild to moderate mental illness. Self-referral, referral through Aboriginal Health Worker, Allied Health Practitioner or via General Practitioner.

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Referral Contact

For referrals, please phone the HealthWISE toll free number on 1800 931 540 or email mentalhealth@healthwisenenw.com.au

Website

Click to visit site

Referral Pathway

Self-referrals can be made direct to the service provider for assessment and a GP led mental health treatment plan for the client where clinically appropriate. 

For GPs and other service providers wanting to refer, fax the HealthWISE Referral Form to HealthWISE Coordinated Referral Network using 1300 452 059 or via Medical Objects.

Boonah Area

There are no service providers currently listed in this region. Please check back again later.

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