Christmas Shutdown Ready: A Practical Guide for GP Clinics & Practices

Join Dr April Armstrong from BFD, alongside partners with hands-on experience in medical practice operations across Australia and New Zealand, as we work through a detailed Christmas readiness checklist. This practical session is built specifically for practice managers and GP business owners across Australia and New Zealand who want to close, pause, or run with reduced capacity over Christmas—confidently and without the last-minute scramble.

Who this webinar is for:
Practice managers, principal GPs, and practice owners across Australia and New Zealand planning their clinic's Christmas shutdown, reduced-hours operation, or continuous cover across the festive period.

Learning outcomes:
• Rostering around public holidays, keeping patients informed, protecting your systems, and setting up a calm return in the new year.
• Guidance on meeting your compliance, billing, and funding obligations.
• Communicate clearly with patients and suppliers through timely closure notices, urgent care and after-hours pathways, and well-organised repeat prescription and referral management.
• Handle appointments and recalls by scheduling strategically around the Christmas–New Year break, following up outstanding recalls, and maintaining continuity of care for patients with ongoing needs.
• Prepare billing, claims, and payroll so all outstanding claims are processed before shutdown, accounts are reconciled, and staff are paid correctly across applicable public holiday entitlements.
• Protect your data and ensure business continuity with secure system shutdown procedures, verified backups, and a clear plan for managing clinical or administrative emergencies while the practice is closed.

For more information, contact Business for Doctors at vivienne@businessfordoctors.com.