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Results of the YES Survey Autumn 2025

July 21, 2025

The YES Survey helps us to better understand the experience of people using mental health services funded by the Darling Downs and West Moreton PHN. The survey is anonymous, and participation is entirely voluntary.

It runs twice a year, in Autumn (April-May) and Spring (October-November). This survey is a requirement from the Department of Health, Disability and Ageing, and an important tool in demonstrating the value of the services we fund in our region.

The latest survey had an excellent response of 8.9%, and the highest number of respondents for any YES survey to date.

Some changes coming in 2026

From the Autumn 2026 YES survey, we are aiming to share individualised reporting with service providers. This means we will be able to share more specific information with you, both in terms of what is valued about your service and any areas for possible improvement. This information won’t be publicly available, or shared with any other service providers, but it is part of the required reporting we will need to provide to the Department of Health, Disability and Ageing.

Please continue to encourage your clients to take part in the YES survey – the Spring 2025 survey is taking place in October/November, and you will shortly receive materials to support discussions with clients. Your Commissioning Coordinator can assist you with any questions or additional support in encouraging YES survey participation amongst your client group.

YES Survey Summary - Autumn 2025

We are pleased to be able to share with our service providers this summary of these results. It offers useful information in terms of understanding local client experience.

We have produced a Summary for each of our areas - Darling Downs and West Moreton. In the inside pages provide a break down of the results within the relevant area. The final page shows an infographic of the results as a regional level, across both Darling Downs and West Moreton areas.

YES Survey Summary - Darling Downs

YES Survey Summary - West Moreton